Caleb & Brown Reviews 

I was having trouble understanding the new Government travel rules as I needed to send from my personal wallet to C&B . Thanks to Jackson and him taking the time to explain to me what I needed to do the transactions ended up being a smooth transition from my wallet to C&B ...... Thanks Jackson

Hands on prompt reurn of calls. Professional and complete answers about different aspects of trading and holding Assets in custody. James Stoker.

Great communication. Fixed issues promptly. In particular:
Jackson Courtney & Georgie Kibel
Client Success Specialists

Great team to work with. Always responsive to requests or concerns I have. Thanks guys.

Caleb and Brown is a very through company in handling cryptos, they will definitely take care of you and explain every detail of the process. I would highly recommend Caleb and Brown to anyone.

Very fast response time from Jackson on a question I had about a network upgrade.

Thanks again Jackson!

The response time was exceptionally fast. Jackson was courteous and knowledgeable! Thanks!

Joining Caleb and brown has been made easy with the guidance of Milany and Maria . I’m looking forward to a long partnership with the firm with their help along the way

My wife and I made a decision to make a purchase this morning around 8:30. I emailed my broker ,James Stoker at 9:00 ,his team Emailed me back that they were on it .Within minutes my order was filled.These guys make it so easy and that takes all the stress out of being in this market . Thanks to you James and Paulo Morejon .

I’m not up to date on computer stuff.
Was helped on what I needed done .
Passions is a plus

I had trouble making a trade and they were very helpful in accommodating my needs. Very satisfied.

Can't brag enough about Caleb & Brown. The support from my broker Jake Kaplan is on the spot every time. I love the personal support at Caleb & Brown. Chats and bots are not the only option.
Blake

I had made a mistake with a deposit (my fault) and reached out to my personal broker, Marx, for my options. I was tended to by him, Jake, and ultimately Milany Shofany who fixed my issue within hours. The epitome of teamwork and service that is superior to anything in the digital asset space. Thank you!

I really appreciate C&B associates kind and patient help. They were quick to respond and guide me through my reset of 2FA. Lachlan Gray very helpful and professional. I will definitely recommend this company.

Caleb & Brown is a sensational and professional company. I had a question about the state of California declaration and I misread it and Jackson (from C&B) took the initiative and reached out to me and explained what it meant which gave me a huge peace of mind. Jackson did a fantastic job and is a wonderful Caleb & Brown team member. 5 stars for Jackson and 5 stars for Caleb and Brown.

I was having difficulty transferring into C&B. I contacted Mathew and he promptly took care of everything and assets were safely deposited. It’s so nice to have a broker who readily available to help with transactions. Mathew was prompt , courteous and successful in assisting me. Thanks C&B!

Maria F. gave me promptly and accurately the information I needed for tax purposes. Thank you for your dedicated work

Support at Caleb & Brown responds promptly and professionally to my account questions. Thank you Support(!): Jake, Nick, Maria, Max and Paulo. Best crypto brokerage ever because of the amazing people powering it!

I used their portal to submit a target order that the market exceeded three different times over a 24 hour period. My order was never executed. I decided to cancel the order because I should set the target price higher at that point. Within minutes of the cancellation request it executed at the lower price. Lower than market. This cancellation and immediate execution at a lower price has now happened twice. The first time I just thought it was strange but didn't look too far into it. But after the second occurrence, this is now a pattern. If a company can't perform proper and timely order executions then there is no point using them and paying their commission. I inquired about the problem with their order execution department and never got a response. I sent a detailed message to my broker with the issue fully documented using their price chart and order submission and cancellation timestamps and I was told their system was working fine and there was no problem. I directly inquired with my broker multiple times and never received the answers to any of my specific questions regarding the failure to execute. Needless to say I will not be trading any further with this company. Their order execution process is broken in my experience. Their commission is not justified. They treated me poorly as a customer. I have moved on to a new broker and executed a similar order with no issues (even above market pricing) and I have been treated professionally so far. Not looking back. And I strongly do not recommend trading with this company.