Ordered a spare part for bike rack but received totally the wrong part. I phoned up the company at 4.58pm and was shocked, firstly that they had a phone number where I could speak to an English human... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Bought a Mobiframe back seat and flooring system from Camper Warehouse in July. Fairly priced and fantastic with their knowledge of the seating, also very helpful when we arrived to collect. After we... See more
Company replied
Amazing delivery time. My goods came so fast I didn't have time to arrange the delivery. Luckily too big to steal. I haven't opened the packaging yet but I'm assuming everything is OK. I will defin... See more
Company replied
Ordered fiamma 45 awning which arrived fine. However fiamma no longer supply the 3no. Standard brackets as standard and not amended on there website. However on contacting camper warehouse, they were... See more
Company replied
Company details
- #9 of 10 best companies in Van Accessories Shop
Written by the company
Camper Warehouse is a trusted UK supplier of campervan conversion parts and accessories, including Mobiframe beds, diesel heaters (Eberspacher & Webasto), and awnings from Fiamma and Dometic. We cater to a wide range of vans including VW Transporter, Ford Transit, Fiat Ducato and more. As an authorised Mobiframe dealer for the UK leisure industry, we offer expert advice, quality products, and fast nationwide delivery.
Contact info
Camper Warehouse, Plantagenet Trading Estate, CV35 0HU, Kineton, United Kingdom
- 01608 661717
- sales@camperwarehouse.co.uk
- camperwarehouse.co.uk
4.3
Excellent
199 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Great price and super speedy delivery
Great price and super speedy next day delivery. Only slight gripe would be after receiving an email confirming the order there was not a follow up dispatched item or tracking information email like most retailers do nowadays to ensure someone would be around.
7 March 2024
Reply from Camper Warehouse
Hi Mr Sellers,
Thank you for your valuable feedback and for choosing our services.
We're thrilled to hear that you were pleased with the great price and super speedy next day delivery of your order.
Your point about the tracking information is a good one and one that we are looking at, so we appreciate you bringing it to our attention.
We're constantly striving to improve our processes, and your feedback helps us do just that.
If you have any further questions or concerns, please don't hesitate to reach out.
We're here to assist you and ensure your satisfaction. We look forward to serving you again in the future.
Warmest Regards,
Camper Warehouse Customer Service Team
Reply from Camper Warehouse
Thank you for your support Ian, enjoy your purchase
Reply from Camper Warehouse
Hi Caroline,
Thank you for your glowing review.
We're thrilled to hear that you were satisfied with our service and found value in our products. Ensuring prompt delivery and secure packaging is paramount to us, and we're glad we could meet your expectations.
If you ever need anything else or have any questions, please don't hesitate to reach out.
We appreciate your support and look forward to serving you again in the future.
Warmest regards
Camper Warehouse Customer Service Team
Great company to deal with
Great company to deal with, prompt service and quality products at wholesale prices.... Would 100% visit again.
23 February 2024
Unprompted review
Reply from Camper Warehouse
Hi Damian,
Thank you for your wonderful feedback.
We're delighted to hear that you had a positive experience with our company and found our service prompt and our products of high quality.
Providing exceptional service and value to our customers is our top priority, and we're thrilled that we've earned your trust.
We look forward to the opportunity to serve you again in the future.
If you ever need anything else, please don't hesitate to reach out. Your satisfaction means the world to us
Warmest Regards
Camper Warehouse Customer Service Team
Brilliant service!
Ordered step side covers after lunch on Wednesday and they arrived this morning - Thursday. Brilliant service!
22 February 2024
Unprompted review
Reply from Camper Warehouse
Hi Brian,
Thank you for your glowing review!
We're thrilled to hear that you had such a positive experience with our service and that your step side covers arrived promptly.
Providing efficient service is always our goal, and we're delighted to have met your expectations.
If you ever need anything else or have any questions, please feel free to reach out. We appreciate your support and look forward to serving you again in the future
Warmest Regards,
Camper Warehouse Customer Service Team
Communication was brilliant
Communication was brilliant, product arrived and was exactly as supplied.
12 February 2024
Reply from Camper Warehouse
Hi Roger,
Thank you so much for your kind words and for taking the time to share your experience.
We're thrilled to hear that you found our communication to be excellent and that your product arrived exactly as expected.
Providing a seamless experience for our customers is always our top priority.
Should you need any assistance in the future or have any questions, please don't hesitate to reach out.
We truly appreciate your support and look forward to serving you again
Warmest regards
Camper Warehouse Customer Service Team
Extracting the Michael
SOG fan unit arrived quickly & well packaged. I was only surprised that at over one hundred and fifty quid it wasn’t gold plated. If that’s representative of German manufacturing costs no wonder everything is made in China these days.
1 February 2024
Reply from Camper Warehouse
Hi Columbus,
Thank you for your glowing review! We're delighted to hear that your SOG fan unit arrived promptly and was well protected during transit.
Your humorous commentary on pricing certainly gave us a chuckle. While we can't promise gold plating, we strive to offer quality products at fair prices.
Your feedback fuels our commitment to providing exceptional value to our customers. Should you have any further needs or enquiries, don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!
Warmest Regards,
The Camper Warehouse Customer Service Team
NO RESPONSE THEN RESOLVED
Ordered a wheel trim which had damage on receipt. Whilst I accept that it could not have been seen at point of dispatch, the company's choice to ghost me rather than engage in dialogue is unacceptable, unprofessional and needs to be highlighted for others contemplating a purchase from this company. This relates to 1st February and resulted in a 1 star review. Following a very productive phone call and apology from the company, together with a solution to resolve I am reassured that my experience was not the norm and I imagine unlikely to be repeated. Certainly I am satisfied with the sincerity and credibility of the company to the extent that I would be more than happy to deal with them in the future and would be happy to recommend to others.
1 February 2024
Unprompted review
Reply from Camper Warehouse
Hi Robert,
We're sincerely grateful for your candid feedback and the opportunity to address your concerns. It's regrettable that your initial experience fell short of expectations, and we apologise for any inconvenience caused. Your feedback is invaluable in helping us improve our processes and customer service standards. We're pleased that we were able to connect with you to find a resolution and regain your trust. Your satisfaction and confidence in our company mean a great deal to us, and we look forward to serving you again in the future. Thank you for your understanding and for giving us the chance to make things right.
Warmest Regards
The Camper Warehouse Customer Service Team
Was the best price for the part I…
Was the best price for the part I needed and was delivered within a couple of days. Would use again
21 January 2024
Reply from Camper Warehouse
Hi Carl, Absolutely thrilled to hear that! Thank you so much for choosing us for your needs and for the glowing review. We're delighted we could provide the best price and swift delivery. Looking forward to serving you again in the future!
Reply from Camper Warehouse
Wow! Thank you so much for the fantastic review! We're thrilled you're happy with our speedy delivery and pricing. Your support means the world to us!
Order received and all questions answered quickly
Order received and all questions awrnser
17 January 2024
Reply from Camper Warehouse
Hi Paul, thank you so much for the glowing review! We're thrilled to hear that you received your order promptly and that we could address all your questions swiftly. Your satisfaction is our top priority!
Nothing but praise for this company
Nothing but praise for this company. Every enquiry was met with a positive attitude with customer service their priority. Nothing was too much trouble for them. Camper Warehouse will always be my first call for any campervan advice or parts.
5 January 2024
Unprompted review
Reply from Camper Warehouse
Thank you very much Steve! Looking forward to seeing you again!
Great professional team
Great professional team, really helpful with a can do approach to sales, go too place for all your camper van/camping needs, highly recommended, great experience
8 January 2024
Unprompted review
Reply from Camper Warehouse
Thank you Lee! We are always happy to help!
For all your camper van needs
This is the place to ɓe for all your camper van needs. James and Chris are welcoming, friendly and knowledgeable. With substantial amount of stock and cracking prices for all products. Highly recommended and definitely worth a visit.
8 January 2024
Unprompted review
Reply from Camper Warehouse
Thank you James! Cracking prices is our motto!
Great place for all your camper van needs
James and Chris at Camper Warehouse are great guys, they know there products thoroughly, always happy to help and the prices are great.
I would highly recommend visiting Camper Warehouse for all your Camper van needs
14 December 2023
Unprompted review
Reply from Camper Warehouse
Thank you for your kind words Dean. looking forward to seeing you again
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