Ordered a spare part for bike rack but received totally the wrong part. I phoned up the company at 4.58pm and was shocked, firstly that they had a phone number where I could speak to an English human... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought a Mobiframe back seat and flooring system from Camper Warehouse in July. Fairly priced and fantastic with their knowledge of the seating, also very helpful when we arrived to collect. After we... See more
Company replied
Amazing delivery time. My goods came so fast I didn't have time to arrange the delivery. Luckily too big to steal. I haven't opened the packaging yet but I'm assuming everything is OK. I will defin... See more
Company replied
Ordered fiamma 45 awning which arrived fine. However fiamma no longer supply the 3no. Standard brackets as standard and not amended on there website. However on contacting camper warehouse, they were... See more
Company replied
Company details
- #9 of 10 best companies in Van Accessories Shop
Written by the company
Camper Warehouse is a trusted UK supplier of campervan conversion parts and accessories, including Mobiframe beds, diesel heaters (Eberspacher & Webasto), and awnings from Fiamma and Dometic. We cater to a wide range of vans including VW Transporter, Ford Transit, Fiat Ducato and more. As an authorised Mobiframe dealer for the UK leisure industry, we offer expert advice, quality products, and fast nationwide delivery.
Contact info
Camper Warehouse, Plantagenet Trading Estate, CV35 0HU, Kineton, United Kingdom
- 01608 661717
- sales@camperwarehouse.co.uk
- camperwarehouse.co.uk
4.3
Excellent
199 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Camper Warehouse
Thank you for your fantastic five-star review.
We're delighted to hear that your purchase was exactly as described and that the delivery was swift, even for a heavy item.
Your satisfaction is our top priority, and it's great to know we met your expectations.
If you need anything else, please don't hesitate to reach out.
We appreciate your support and look forward to serving you again.
Warmest regards
The Camper Warehouse Customer Service Team
Great service and communication
Great service and communication, great product, fast delivery. Thank you.
9 June 2024
Reply from Camper Warehouse
Thank you so much for your fantastic review.
We're thrilled to hear that you enjoyed our service and communication, as well as our product and fast delivery.
Your kind words mean the world to us and motivate us to keep providing the best experience possible.
If there's anything else we can do for you, please don't hesitate to reach out. Thank you again for your support
Warmest regards
The Camper Warehouse Customer Service Team
Lovely food
Lovely food, staff was very helpful and pleasant. Definitely would go back again
4 July 2024
Reply from Camper Warehouse
Hi Irene,
We're thrilled to hear that you enjoyed our service and that you would go back again.
Your kind words mean the world to us and motivate us to keep providing the best experience possible.
If there's anything else we can do for you, please don't hesitate to reach out. Thank you again for your support
Warmest regards
The Camper Warehouse Customer Service Team
Reply from Camper Warehouse
Thank you for your review! We're delighted to hear you were pleased with our packaging and speedy delivery. Your satisfaction means a lot to us, and we appreciate your support!
Kind Regards,
Camper Warehouse Team
Brilliant service
Brilliant service, delivered on time and in full. First time I have used the company but great customer service
28 June 2024
Reply from Camper Warehouse
Hi Neil,
Thank you for the kind words. We are glad to have left a good first impression. We look forward to serving you again.
Have a great day!
Team Camper Warehouse
Great price
Great price, easy purchase process, quick and reasonably priced delivery. All very easy. Thank you.
28 June 2024
Reply from Camper Warehouse
Thank you for the kind words Sarah. We appreciate it and we hope to be of use to you in the future. Have a wonderful day!
Team Camper Warehouse
Reply from Camper Warehouse
Hi Audrey,
Thank you for your fantastic review.
We are delighted to hear that you were pleased with our service and the speed of delivery.
Your feedback is greatly appreciated and motivates us to continue providing the best service possible.
We look forward to serving you again in the future.
Warmest regards
The Camper Warehouse Customer Service Team
Ordered ALKO Wheel Carrier on Friday…
Ordered ALKO Wheel Carrier on Friday and arrived on Saturday. Amazing service, keep up the good work. Product was as expected good quality.
27 June 2024
Reply from Camper Warehouse
Dear [Customer's Name],
Hi John,
Thank you so much for your wonderful review.
We are thrilled to hear that your ALKO Wheel Carrier arrived promptly and met your expectations in terms of quality. Your kind words about our service mean a lot to us.
We look forward to serving you again and will strive to maintain the high standards you experienced.
Warmest regards
The Camper Warehouse Team
Placed order
Placed order, was told it's being processed, several days have passed and still nothing heard about whether its even gone through. No news on delivery
25 June 2024
Reply from Camper Warehouse
Hi Reggie,
Thank you for your feedback.
We sincerely apologise for the delay and lack of communication regarding your order. Your experience does not reflect the standards we strive for.
A member of our team will be calling you shortly to follow up on your order and ensure it is resolved promptly. We appreciate your patience and understanding.
Warmest regards
The Camper Warehouse Customer Service Team
Quality of Service
Ordered ALKO Wheel Carrier on Thursday and received on Friday. Amazing service, well done, keep up the good work.
27 June 2024
Unprompted review
Reply from Camper Warehouse
Hi John,
Thank you so much for your fantastic review.
We're thrilled to hear that you received your ALKO Wheel Carrier so quickly and that you were impressed with our service.
Your kind words mean a lot to us, and we're committed to maintaining this high standard.
Thank you for your support and encouragement.
Warmest regards
The Camper Warehouse Customer Service Team
Good customer service
I was sent a defective item, I contacted Camper warehouse and they sent a replacement next day delivery. 5 stars!
23 June 2024
Reply from Camper Warehouse
Hi Martin,
Thank you so much for your wonderful review
We're sorry for the inconvenience caused by the defective item - that should never have happened, but we are glad we could quickly resolve it for you.
Your satisfaction is our top priority, and we're thrilled to hear that our customer service met your expectations.
Thank you for your support and the 5-star rating.
We look forward to serving you again in the future.
Warmest regards
The Camper Warehouse Customer Service Team
Thanks very much fast delivery and fuel…
Thanks very much fast delivery and fuel cap fits perfectly very pleased
Chris morrison.
21 June 2024
Reply from Camper Warehouse
Hi Chris,
Thank you so much Chris for your fantastic review.
We're delighted to hear that your delivery was fast and that the fuel cap fits perfectly.
Your satisfaction is our top priority, and we're so pleased that you're happy with our service.
Thanks again for your support, and we look forward to serving you in the future.
Warmest regards
The Camper Warehouse Customer Service Team
Cancelled my order without notice
13 June 2024
Reply from Camper Warehouse
Hi Tom, This was your second order with us and as previously mentioned we cannot deliver to the Channel Islands. We have tried to find a delivery company to accommodate your order but we were unable to find one. Your order was fully refunded and you were noticed of the cancellation. We apologise for the inconvenience this has caused you.
we did not receive item
21 June 2024
Reply from Camper Warehouse
Good afternoon Simon, we apologise for the mix up with your delivery, this delayed the delivery for a little bit. We are happy that you did receive your order in the end and we hope our service overall was satisfactory. Best regards, Camper Warehouse team.
Reply from Camper Warehouse
Hi Gary,
Thank you so much for your wonderful review.
We're thrilled to hear that you found the ordering process easy and that your delivery was quick and well-packaged.
Your positive feedback means the world to us. We're grateful for your support and look forward to serving you again in the future.
Thank you! 👍
Warmest regards
The Camper Warehouse Customer Service Team
Went smoothly and arrived promptly
17 June 2024
Reply from Camper Warehouse
Hi Andy,
Thank you so much for your wonderful five-star review.
We're thrilled to hear that your experience went smoothly and that your order arrived promptly. Your satisfaction is our top priority, and it's great to know we could meet your expectations.
We appreciate your kind words and your support. If you need any further assistance or have any questions, please don't hesitate to reach out.
Thanks again for choosing us!
Best regards,
The Camper Warehouse Customer Service Team
Quick delivery
Quick delivery, items arrived well packaged as described and at a competitive price.
14 June 2024
Reply from Camper Warehouse
Hi Mike,
Thank you for your fantastic five-star review.
We’re delighted to hear that you were pleased with the quick delivery and well-packaged items. Ensuring our products arrive swiftly and in perfect condition at competitive prices is a top priority for us, and we're thrilled that we met your expectations.
Your satisfaction is our reward, and we truly appreciate your kind words. If there’s anything more we can assist you with, please don't hesitate to reach out.
Thanks again for choosing us
The Camper Warehouse Customer Service Team
Reply from Camper Warehouse
Hi Robert, we apologise for not coming back to you sooner, this is our busiest time of the year. Please give us a call on 01608661717 and we will be happy to help
Reply from Camper Warehouse
Hi John,
Thank you so much for your wonderful five-star review.
We are thrilled to hear that you are satisfied with your purchase and that it arrived on time.
Your positive feedback means the world to us.
At CamperKing, we strive to provide high-quality products and reliable service, and it's great to know we met your expectations.
Thank you for choosing us and for taking the time to share your experience. We look forward to serving you again in the future.
great services and delivery
20 May 2024
Reply from Camper Warehouse
Thank you so much for your five-star review! We're thrilled to hear you enjoyed our services and speedy delivery. Your satisfaction is our top priority, and your kind words make all our efforts worthwhile. Looking forward to serving you again soon!
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