Canadian Tire Reviews 

Pathetic service. I changed the starter of my car in September and was charged around $730, but within just 3 months it stopped working again. Now Canadian Tire is asking for more money instead of taking responsibility.

In September, they also replaced the left front tie rod, and by December the tire burst. On top of that, the sales staff were extremely rude and unwilling to listen. Their only response was to demand more money.

The technicians seem totally inexperienced, and the overall service quality is terrible. I would never recommend this place to anyone.

I purchased a set of dishes from CT in Alberta while there on holidays. On arriving home, one bowl was broken.
I went to the local Vernon store to ask what they could do for me. They willingly extracted a good bowl from a local inventory set, and exchanged it for the broken bowl without charge.
I'm impressed!

I was in your store today and was looking for some on sale winter boots that I saw on line. Couldn't find them in the Boot section. I went to the service desk in that area and talked to Piper. She told me the boots on sale were closer to the front of the store and told me she would take me there. We found them , but not my size. Her info said size eleven was in stock and she headed of the storage and came back with a size 11. She waited while I tried them on. Perfect. We talked a little bit about Christmas and I told her I had donated $50 to The Salvation Army here and in Walmart. Then took my 2 foot tall beer bottle bank with $321.50 to them directly. I thanked her getting the boots and listening to my donation story She thanked me for sharing. Very nice young Lady.

Worst ever. Waited over 1 hrs on hold to just renew membership. Gave up. Went to CAA.

🚨 Scam Alert – Fake “Like & Earn” Tasks 🚨

A marketing agency is pushing people to add likes and hearts to well-known brands (including Canadian Tire) for a few dollars per task.

⚠️ This is a scam.

Here’s how it works:
• They ask you to like or heart content and pay a small amount at first.
• Then they tell you to deposit your earnings to “unlock more tasks.”
• Once you deposit money, it’s gone — and the tasks never pay out.

❌ These are not real likes.
❌ This is fake engagement being used to manipulate app metrics and marketing data.
❌ The deposit requirement is the scam trigger.

If a job asks you to pay money to earn money, it is always a scam.

⸻

What to do
• Do not deposit any money
• Stop communicating immediately
• Report the account/platform
• Warn others — especially newcomers and seniors

Legitimate companies never pay for fake likes and never ask workers to deposit funds.

I had my tire change to winter tire but whoever the mechanic is, left a stain in my car seat. It’s very hard to remove till now it’s still there. I was so mad and I felt like they do not respect someone’s property.

Sold me broken chains.

Worst retail experience I’ve ever had.
Do not buy anything from Canadian Tire.

I purchased tire chains for my vehicle and was sold a set that was clearly used and already broken. Not slightly worn — obviously damaged. When I returned to the store, they told me they don’t sell used chains and that chains are final sale, so according to them the damage must have been my fault.

That makes no sense. If they don’t sell used items and I received broken ones, then there was obviously a mistake on their end. Instead of taking responsibility, they accused me of breaking them and completely refused a return or exchange.

Terrible service, zero accountability, and incredibly frustrating to deal with. I’m beyond disappointed and will never trust this store again

There was a water softener in the flyer on sale ($749.99 reg., on sale for $619.99). We drove a distance to the Smiths Falls, Ontario Canadian Tire and when we found the water softener, there was a sign that it was not on sale. They wouldn't honour the flyer price. Very disappointed and won't shop at Smiths Falls Canadian Tire ever again. We should have gone to Kingston as they would honour the flyer price. I guess all Canadian Tires don't treat their customers the same.

I complained 2 times with no follow up from Canadian Tire. The 30 x 50x canadian tire extra with purchase is a total scam. They owe me hundreds of dollars as I spent 2 thousand on folding chairs for Dec 2024. I got zero Canadian Tire points. I did another large purchase in 2025 and the same thing zero points. As a former loyal Canadian Tire customer I and my family boycott them now.

I bought a christmas tree on Nov 11. When I purchased the tree there was no signs posted saying no returns after Dec 18. This weekend I go to put up tree its way too big for my space so I go to return it. Only to be told no returns only exchange. But only exchange for other christmas items. There is nothing g in the store really left so I'm out my money. She said she posted those signs in October which is a total lie.

Don’t buy “for living” brand Christmas Lights They keep burning out and have ruined two Christmas’s for me. A large corporation like this should not be selling such terrible quality items

Canadian Tire is a proudly Canadian Company, but it charges more than Home Depot which is an American company here is an example of the Garage door opener. “Chamberlain® B4613TC 3/4 HP Ultra Quiet
Garage Door Opener with Wi-Fi” at Home Depot is for $428.00 and OUR CANADIAN TIRE is selling the same for $529.99.
Thank you Canadian Tire for helping Canadians in current economic situation.

This is for Canadian Tire store Upper James Hamilton. Placed an order online and went to pick.up at the locker. Lately there's a sign at the order pick up doors to use main entrance. That entails walking to the main entrance, walking across the large store to the lockers and existing again through the main doors, a considerable hike for a 72 year old with a torn meniscus. This time I see the pick up doors are open. As I approach, an employee yells to use the main entrance despite being right at the open doors next to the lockers. I gave him the finger and some other man said did I give him the finger and I replied yes. He met me in and I ok input the code at the lockers and the man started mocking and harassing me. As I departed he called me an old f'ing bag. I went ho the customer service desk to report this and he came up behind me,denied saying it then smirked that he was the manager. His name is Ben H. I did file a complaint with their head office. Avoid this store. This is a horrendous way to treat customers and I have spent thousands at CT. I lost everything in a fire last year and I literally need to replace everything. I'll take my business elsewhere.

I owned a canadian tire battery charger for over 20 years. Their newest model didn't last me 3 months. Complete garbage. I encourage everyone to thrown their faulty junk into the largest window at their local store.

To the staff at the CT auto dept on Dundas St East, thank you so very much.
I am elderly and dont drive a lot so when my windshield wipers on the driver side wouldn't budge yesterday,( yes I thought I had cleaned out the ice), I called CT and took it in this morning.
They had it 10 minutes; turns out it was so packed with ice underneath they had to use a crowbar to remove it, and other than the diagnostic charge, there were no added fees.
I dont have to take my car in often, but when I do, this team is amazing. A huge thank you to Linda and all the guys. Merry Christmas 🎅 🎄.

New store, terrible employees. I placed an order online for a sleigh for my mother in law.
I received my email stating my order could be picked up at the Customer Service counter after 12pm.

I went to the customer service counter where Linda was working. I have had multiple interactions with Linda before and am very disappointed and concerned about her behaviour and the behaviour of some crazed employee named James.

My husband is not accustomed to online shopping and he expected the order would be AT the counter for pickup. He stated the EMAIL lied about it being ready to which James immediately lost all his marbles and told us he wasn’t going to bring us our order and told us we had to leave. He laughed and told us “good luck getting a refund. You can’t get one and we won’t give you one, either”. He then called us “welfare junkies” and other derogatory names that were unprofessional and uncalled for. I absolutely responded that he was a small, ignorant man with obvious control issues.

I would NOT recommend this new location because it’s full of bad attitudes and small minded minions with entitlement complexes. James should really seek therapy. He and Linda have no place working directly with people or animals. They should be kept in the back where no one has to be subjected to their abuse for having conversations with a spouse. They think they’re the conversation police. But in reality, they’re just equal human being abusing their position to feel a false sense of entitlement.

the worst when it comes to warrenty with atitude.. got a safty shoes and less a month it broke went with my reciept to return it they said it limited warrenty and she had to call a maneger to exchange .. and i kept telling them that i cant keep buying safty shoes every month it should last more then that... so i told them if you exchange i dont want the same shoes i will pay the diffrent to get somthing more stronger which i did and they told me there is no more waranty which i laughed at them you would think the warranty would be more then a month so i got upgraded shoes and payed the diffrent ... less then a month later that shoes is worth then the first one... i am not going back to this junk againg .. i have been buying and wearing safety shoes for over 40 years it never happend to me before... canadian tire is a big scam saddly...

On December 8th I bought two $50 strings of Holiday lights, Christmas lights, both of them did not work, at that same purchase. We also bought some light up decorations for the lawn, that also did not work or have correct parts, when I bought things back they would do nothing for me except return them. I would never shop here, or any of their sister companies. Sport Chek + party city. They should be ashamed of themselves to even put the word Canada in their title.

Disgraced

I’m really disappointed that there was no nativity scenes displayed or available for sale. The store is filled with every other type of Christmas decoration except for Christ. No baby Jesus. Not a star. Not an angel. No holy family. No wise men. They did have a light up dinosaur because I guess nothing says Christmas like a light up dinosaur I guess. Their purchasing department should feel shame for these omissions. It was nice to see at the bottom of the receipt where they mention the return policy for “Christmas” decorations - that’s the only place I saw Christ at Canadian Tire today.

I recently went Christmas shopping in Niagara Falls and decided to drive through Port Colborne, as Treasure Hunt often has great items. On my way home to Caledonia, I took the scenic route through Dunnville. When I saw the Canadian Tire there, I stopped in around 6:30 p.m. to ask whether they carried cut Christmas trees.

When I entered, the cashier was busy, so I looked for another associate since my wife and children were waiting in the car. I found an associate in the paint department who informed me that the store did not carry fresh cut Christmas trees and helpfully suggested a few other locations that might. On my way back toward the front, I briefly checked the oil additives—specifically Lucas products—and synthetic oil prices before leaving.

As I approached the exit without any purchases, three older women were near the front, one of whom seemed to know the associate. I mentioned that I had been looking for Christmas trees and that the store didn’t carry any. While I was walking out with my hands in my pockets, an associate suddenly asked me to show what I had in them. I was extremely taken aback by this request. I declined and explained that if there were any concerns, I was willing to wait for the police to arrive and handle the situation properly. I had no issue waiting and encouraged her to call. A woman who appeared to be a friend of the associate, and who was not in uniform, then told me I was being rude for suggesting police involvement and insisted that I comply. The entire interaction was surprising, uncomfortable, and felt highly inappropriate.

Unfortunately, this is not the only troubling experience I’ve had at a Canadian Tire location. At the Caledonia store, I once had a cashier open a clear, sealed bag containing bed sheets I was purchasing because she said it “felt heavy.” She then called over the manager on duty, and together they inspected the contents in front of other customers, only to find nothing wrong. The situation was embarrassing and upsetting for both me and my wife.

These experiences have left me very disappointed with the customer service and the manner in which situations are handled at these locations. I am grateful that we have other hardware store options available in Caledonia. Feel free to share my experiences at both locations.

ChatGPT stepped in as my original document was out of context.