Canadian tire has become more of a regular box store . It used to be the go-to place if you're working on your car and needed parts. Now automotive is the smallest department in the store and keeping... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Canadian Tire has everything you need for life in Canada, including sporting goods, hardware, electronics, housewares, tires, and auto accessories.
Contact info
Yonge Street 2190, M4P 3C8, Toronto, Canada
- canadiantire.ca
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy with car service!
I took my car in for a service at Canadian Tire in Ancaster and for the most part I was happy. There were a couple of little things they didn’t do that they were supposed to, but when I went back the next day, they did it happily and very quickly!
Just purchased a $2700 dollar snowblower
Just purchased a $2700 dollar snow blower at Canadian tire Listowel. Had to borrow ramps to get it home. Got it home,read the manual and a day or 2 later we had snow. It started well and I started blowing snow. Went to adjust the chute control and the handle wouldnt move so I had to finish blowing with the chute at 90 degrees which sucked because of how high the banks were. Had to go around with the shovel and shovel the snow that didnt clear the banks. Called Canadian Tire Listowel who by the way assembled it and had it on display. The answer was sorry you will have to find a service center and have it fixed their. Probably under warranty. I ask the guy if they dont stand behind what they assemble and he said we just sell them. Sorry!!! Well now I have to find a service center,borrow ramps, set up a time that service center can fix what Canadian tire didnt know how to do. One of the main reasons I dont get my vehicles serviced there. Never buy a major purchase at Canadian Tire again!!!!
For a Store that touts itself as proudly Canadian
For a Store that touts itself as proudly canadian they only seam to supply U.S. made woodstoves while there are so many Canadian manufacturers. They should be doing much more to promote "made in Canada" products. Deplorable
Don't buy anything from canadian tire.
Don't buy anything from canadian tire.
1) It is not one national store but they are francises. They don't take returns if you buy from another store.
2) They harrass while returning the goods purchased from same stores. They advise to go back to manufactures. Manufactures don't response. Buyers are basically struggle between canadian tire and manufacutres. By that time published days of return elasped.
Canadian Tire Fairview location
Canadian Tire Fairview location, Burlington
In August 2025, they installed an remanufactured alternator. By January of 2026, the belt was worn.
I brought it to Canadian Tire Appleby location and was told that this remanufactured alternator often fails and it put pressure on the belt and it caused a leak on the water pump. I had to spend $411 for an ungraded alternator, belt and a new water pump. I called Canadian Tire Fairview for compensation. They basically did nothing. Don't visit Canadian Tire Fairview. Not helpful.
The candian tire in fort Saskatchewan…
The candian tire in fort Saskatchewan ie terrible, horrible I took my car there to get fixed they called me back saying they couldn’t do it and had to get it towed somewhere else so I called towing company to pick it up from there, I live 2 hours away they told me I had to pay 75 dollars to get my car out I tried to give my credit card over the phone and they wouldent take it and they never even told me what was wrong with my car just had to pay to get it out, save your money and take to people who an actual mechanic shop
I refuse to set foot any more in the…
I refuse to set foot any more in the Canadian tire at yonge and dundas. They make you feel like a criminal. They have self check outs but refuse to allow you to do it yourself and insist they do it for you. Then why not get rid of the self check outs and bring back the old school way like some of their other locations.
Has anyone else had the pleasure of…
Has anyone else had the pleasure of dealing with the angry older gas bar attendant at Canadian Tire in Newmarket? Ever time I have gone there I get attitude instead of Customer Service. Today is the last day. My 40 years as a customer are done. I will no longer tolerate this behavior, especially as a customer.
Charged for Damage Caused by Their Technician – No Refund
"Terrible experience at Canadian Tire Auto Service (320 Bayfield St, Barrie ON, Store #0006). Dropped off my 2012 Toyota Camry on Nov 27, 2025, for grinding noise (diagnosed as front right lower ball joint). Picked up Dec 2—suddenly ABS warning lights on, which weren't there before. Staff admitted the sensor was damaged during their repair work ('most likely when disconnected'). Charged me $355.89 (Invoice #20000600202264) under pressure, despite it being their fault. Sent demand letter to manager on Dec 9 citing Ontario Consumer Protection Act & MVRA—no refund. Avoid if you want competent, accountable service."
i ordered a garage door opener and it…
i ordered a garage door opener and it got "lost" with purolator .. so i ordered another one and had instore pickup .. that went fine.. was supossed to get a refund for the 1st one ordered due to canadian tire unsure what happened to it .. .. but instead i got another opener delivered today .. like ?????????? i tried calling canadian tire to have them come back and pick up the one .. but the phone line was disconnected both times i called .. that makes it very frusterating on my end .. i was supodded to be issued a refund on Jan 15th .. now you expect me to return your product that you messed up on the delivery ..
Currently selling snowblower Briggs &…
Currently selling snowblower Briggs & Stratton 1024 LD....advertises 15HP and 223cc engine..it is actually a 208cc engine with UNDISCLOSED hp rating but estimated at 6-6.5....also caution if buying as assembled by IMBICILE'S.
Digusted
I bought a Nespresso machine in the month of late November 2025. This was my second machine. The machine did not close properly at all. Already bought a Nespresso machine over 4 years ago. The machine had a water leak. Both were from Canadian Tire. Given that I already experienced two defects in two different machines, I wanted an exchange not for the same machine. Since I was given mixed information. At first was told I could exchange without paying money. I was told to pay an additional $70.00 for a different machine . Of course did not want the same machine, since I already had problems with the same machine.
It was suggested to get the same machine. If I was nto happy to come back or get a refund. I tried the third machine. The coffee brewed was not hot. So I decided to take either back again. There is a one-year warranty with these machines. Apparently, I was told I could get a refund. Even when I got my third machine, Canadian Tire still wanted to charge five dollars. I had expressed given my two defective machines, why would I owe any more money?
I was told by Nespresso that if there were any problems for the manager to call Nespresso. The manager refused to reach out to them even though I had mentioned this was a special case. I had told the manager to shove the machine and ask for my receipt back. I received no refund.
Pleased to shop at his store. I will never set foot in this store again. Besides the poor response, I also recieved from Nespresso.
Why would anyone want to buy from this store, given the level of lack of accommodations for resolving the issue? Stay away or better yet, do not buy Nespresso products from this store.
Poor customer service, not taking responsibility for their own mistake
Horrible service by the guy behind the till to and by the management. I asked the auto parts guy which chains i needed for my car, he grabbed the two bags (2 chains per bag) and sold them to me. He was extremely arrogant during this whole process too. I tested one of the chains, and it fit (as per their policy). A year later, driving through a snowy pass, i pulled out all 4 chains. Only to find out only one set fits my car. The guy behind the desk sold me 2 sets of different size chains! Now I'm trying to exchange it for the right size, and they are not taking any responsibility. They keep on reciting their policy. Not admitting they made a mistake.
3 Issues at Canadian were not fixed and was charged
3 Issues
1. Got new tires at Canadian Tires - From the moment I drove out of the parking lot the car was shaking violently, When I got home I called Canadian Tires to advise of the experience. They advised they did not balance the wheels. I went back and got the wheel balance - no change - still shaking violently. Went back they charged me to do an analysis and charged me more then the balancing of the wheels. The analysis advised it was the steering wheel was the issues and it would cost around $1500.00. I advised it was not the steering wheel - That I got a second opinion and it was the balancing. They refused to release the car until I pay the amount for the analysis - No other garage charges for an analysis. There were a 3 issues with the work they performed - I did pay the amount and called the head office. After a few conversation with the manager - about the shaking of the car, the charge for the analysis and the work they did on the wheel they advised was leaking - he advised to take the car to another garage and he would refund me for the charge. I did the issue was fixed with the shaking of the car, the wheel was no longer leaking. I advised the manager - Now he refused to give the refund. It has been about 6 months going back and forth.
madter chef roaster garbage
received the master chef riaster with lid. Used it fir xmas 2 years ago and put it away.
When i used it this year, it started flaking the netal off inside.
Rhank goodness i had a rack inside. couldn't make gravy.
will have to throw it out.
terrible product
Taylor at the parts desk was amazing he…
Taylor at the parts desk was amazing he help me get the correct windshield wiper and he helped me install it. Hi kindness and knowledge of the part that installed on a pte style wiper blade. I would have been in real trouble without his help. Thank you Taylor at the Woodstock Canadian tire parts desk.
Canadian tire store #129
Canadian tire store #129
From the guy working in the automotive area, cashier and the lady at the customer service for refunds, y 'all too grumpy. Don' say Hi to customers and when a customer says Hi, just stare at the person and no reply, no courtesy. Talk about a awkward moment. Then you wonder why consumers resort to shop online instead of in person shopping.
Ridiculous Policies
*Canadian Tire Orillia* We purchased as tote to store our Christmas tree in that as advertised would fit up to a 7' tree. The purchase was on Dec.21 however after taking down the tree, we discovered it would not fit in the tote. Tried to return it, this first week of Jan, 2026 to find out they will not return it cause it is "Christmas" related to which returns for such ended Dec.17 (4 days before I bought it). At the bottom of the receipt it says no returns on Christmas Decor (which it is not), trees (which it only relates to tree) and lights (not applicable) after Dec.17. Considering the its a Christmas tree, one would think most people leave it up till after Christmas. There was no signage where the totes were stacked for display stating they were final sale, the cashier never said anything but apparently there was a sign at the cash (like I was expecting to look for a "final sale" sign before Christmas). The customer service staff stated that it is noted on the bottom of the receipt but call me crazy but to get the receipt, I had to pay at which point it would have been Final Sale. Had I known I would not have bought it till I was sure it would fit.
Did not help. Not very knowledgeable
Very dissatisfied. Went through 3 people and not 2 could answer my questions. Did not help me.
Tried to get tires installed .4250.00!!! Thief ,plain and simple
I live in Brunswick and just before leaving I had a full inspection done and he told me that my pickup was mint for the year then drove to Alberta and I talked to myself well I'm going to get tires for the winter and I drove to Stony plain Canadian Tire cote me for $2,200 bucks which is decent for the tires then call me said that the they were going to do an inspection and then the gave me a coat of over $5,000 and I told them like no that's not happening I just got an inspection done in the Brunswick and he wouldn't let me leave with it ...... wouldn't let my pickup leave and so I had to pay $4,250 for and then they also put second hand parts on my truck and I've never seen the old part that was replaced I don't even know if they replaced the parts or not I don't advise anyone to go to any Canadian Tire in Alberta but in New Brunswick and tire are honest here they saw me coming I just had an inspection done in Brunswick and my pickup was fine I drove 5000k and all of a sudden I pick up niece everything so yeah do not go to Canada mostly Stony plane Alberta ,,plus when I got into my truck I now had a check engine light .god knows what they did with my truck .
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








