CanaDream RV - TorontoReviews 

354
TrustScore 4.5 out of 5

4.5

West Drive 33, L6T 4A1 Brampton, Ontario, CA


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Rated 5 out of 5 stars

We rented this van for 7 nights and had an excellent experience from start to finish. The van was brand new, fully equipped with every option we could need, and easy to drive and park despite its si... See more

Company replied

Rated 4 out of 5 stars

This is our second time renting from Canadream. We were the first to use this RV. The air conditioner did not work. The fan on the unit worked fine, but there was no cooling. Fortunately for us, it w... See more

Company replied

Rated 5 out of 5 stars

Excellent experience with CanaDream! The RV was spotless, the generator was quiet, and the bed and mattress were very comfortable. Everything was clean and well maintained. Highly recommend, and I wou... See more

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Rated 5 out of 5 stars

This is the second time we’ve rented a camper from CanaDream, and we’re once again very satisfied. This time, everything went absolutely smoothly. Picking up and returning the camper was quick,... See more

Company replied


Company details

  1. Campervan and caravan rental agency
  2. Caravan Dealer

Written by the company

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Written by the company

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Contact info

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4.5

Excellent

TrustScore 4.5 out of 5

354 reviews

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4.5

All reviews

(354)

1,243 reviews in the last 12 months

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Rated 5 out of 5 stars

The whole renting experience was easy…

The whole renting experience was easy and straightforward.

17 August 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Professional Processes

Brand New Vehicle, Professional Processes, Great Support

17 August 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your comments which are sincerely appreciated. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Instructions by Tim were clear and helpful.

The instructions by Tim were clear and very helpful.
Though I had watched all of instruction videos, my girlfriend didn't so the explanations and instructions were very helpful for her and us.

15 August 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

We are happy to hear that you had a great experience with our helpful Crew in Toronto. It was a pleasure having you as our Guests!

Rated 5 out of 5 stars

Had a great experience picking up Rv…

Had a great experience picking up Rv everything explained and was super clean and well stocked was easy to drive
My suggestion is that every RV have a step stool as hard to reach items if too high. Had drinking glasses but could not reach. Please please get stove knob locks.
As a short person everytime I reached above stove I accident turned on propane, small children could very easily turn it on also. Other than that had a great time and great memories

6 August 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your feedback. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Highly praise CanaDream

Highly praise CanaDream. We hired an RV for a week out of Toronto. Great communication before the trip using the website chat. Easy to collect. The RV was in pristine condition, well equipped and easy to use for those not accustomed to living on the road. The staff we dealt with were friendly, efficient and helpful.

14 August 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Canadream Toronto

Friendly employees, taking time for customers. Beautifull RV, with every luxery you need. Short lines with canadream, wich we didn't have to use. We have had a great time in Canada!

7 August 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your feedback. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 3 out of 5 stars

Flexibility is hard to find at this…

Flexibility is hard to find at this company. Upon arrival, the coffee machine was not available (ordered in March). After half an hour of complaining, they finally gave us a demo machine. If you're coming from Europe, you have no options to arrange anything; everything is new. We were given a brand new camper. We had a leak in the sink and in the shower, the air conditioning kept blowing, couldn't be turned down when the temperature was reached, and on day one, the water hose already needed replacing. No receipt, no refund. Oh well, we already knew what to expect. One-way service Canadream can fail, but we have to pay. And a real disadvantage is that you are not allowed to use the sun blinds, especially with temperatures around 30-32 degrees. They do not offer an umbrella. So, no more trips with these friends. The linen package is per person instead of per couple when you book for two. And the towels are white. Always handy at the campsite. The kitchen set was new, so I had to wash it twice before it dried. You don't want that on holiday. It's a shame that there was no understanding whatsoever from Canadream.

15 August 2025
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Reply from CanaDream RV - Toronto

Thank you for sharing your experience. Guest satisfaction is important to us but there are occasions where optional items ordered by Guests are out of stock. We are sorry this happened in this instance but are happy to see we were able to provide you with the station machine so you could enjoy coffee on your trip. Our records show you were the first Guests to enjoy this RV and are sorry you found issues with some of the components. Our RVs are carefully prepared for Guests however there are things which are only apparent when Guests are using them. We appreciate you advising us of these issues. We hope you did enjoy Canada and thank you for being our Guests.

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience! Everything went well and the team was helpful!

11 August 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy to hear you enjoyed your trip!

Rated 5 out of 5 stars

We received a new RV and enjoyed it…

We received a new RV and enjoyed it very much. The service in the Toronto office was perfect.

9 August 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your feedback. We hope to see you again!

Rated 5 out of 5 stars

Camper joy

It starded when we picked up the camper van.. People where nice and helpfull..
We got the right information on video but also on paper so we could look up information when nessecerry
The campervan was very comfertable, we enjoyed riding and camping with it,
We did not had any problems along the way

9 August 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your feedback. We hope to see you again!

Rated 4 out of 5 stars

Good customer service

Good customer service, locations, and good quality RV fleet.

7 August 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your feedback. We hope to see you again!

Rated 5 out of 5 stars

Pick up and drop off was super easy and…

Pick up and drop off was super easy and efficient. RV was clean and ready to go. No complaints!! Had a great time camping in the deluxe van!!

7 August 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy to hear you enjoyed your RV!

Rated 5 out of 5 stars

Helpful

Helpful, nice, uncomplicated

30 July 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review.

Rated 2 out of 5 stars

I haven‘t Received the refund for the…

I haven‘t Received the refund for the downgrade yet

29 July 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. Our Accounting team has confirmed that the refund has been processed and completed. If it hasn’t appeared in your account yet, your bank may still be finalising the transaction. We appreciate your patience and thank you for keeping us updated. It was a pleasure having you as our guest.

Rated 4 out of 5 stars

Great experience!

Great equipment! Amazing truck camper was a little hard to get in and out of but overall experience was good

4 August 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great experience overall

The only two issue I have is that the cars are a Ford-model with too much steering wheel play, especially with side-winds, and that it wasn't clear our payment for WiFi was only for the access to a mobile device and we had to buy a data-plan on top of that.

Company and staff where very professional and friendly, even with our issue with the water pump (had the no-liability package). Would rent again in a heartbeat.

29 July 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. Its very appreciated!

Rated 5 out of 5 stars

nothing

everything

2 August 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review.

Rated 5 out of 5 stars

Speed

Speed, Quality, Customer friendly

1 August 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Perfect team and top motorhome

Perfect team, very competent, friendly and helpfully. The motorhome was in top conditions.

31 July 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Wonderful experiance

The RV was great, brand new and with some saw dust here and there and some small adjustment problems with doors and locks, was a great RV.
The responds from the customers department was great and fast.
The picking up proces was very good, we were to early but that was no problem, the lunch brake was paused to help us. Verry nice and impressive.
One point was a disappointment, we reserved a DVC because of the good experience we had with it, but that was changed a few days before pickup, with a SVC. Nice but big end a bit difficult to handel, but OK.
But the fuel expenses were extreme and we had not anticipated on that. We spend $700 on fuel for 2.000 km and double of what the DVC.

11 July 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. It was a pleasure having you as our Guests.

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