CanaDream RV - TorontoReviews 

353
TrustScore 4.5 out of 5

4.5

West Drive 33, L6T 4A1 Brampton, Ontario, CA


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Rated 5 out of 5 stars

We rented this van for 7 nights and had an excellent experience from start to finish. The van was brand new, fully equipped with every option we could need, and easy to drive and park despite its si... See more

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Rated 4 out of 5 stars

This is our second time renting from Canadream. We were the first to use this RV. The air conditioner did not work. The fan on the unit worked fine, but there was no cooling. Fortunately for us, it w... See more

Company replied

Rated 5 out of 5 stars

Excellent experience with CanaDream! The RV was spotless, the generator was quiet, and the bed and mattress were very comfortable. Everything was clean and well maintained. Highly recommend, and I wou... See more

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Rated 5 out of 5 stars

We have had a really nice camper with all the Ammenities u need. Clean, functionall and free of damage. The instructor Hector at Toronto Brempton branch wath such a blast! Friendly, technically well... See more

Company replied


Company details

  1. Campervan and caravan rental agency
  2. Caravan Dealer

Written by the company

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Written by the company

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Contact info

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4.5

Excellent

TrustScore 4.5 out of 5

353 reviews

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4.5

All reviews

(353)

1,257 reviews in the last 12 months

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Rated 4 out of 5 stars

Well maintained RV

Somehow it won't let me give 5 stars. The vehicle was delivered clean and fully prepared. There wasn't any issues with the vehicle.

We did the online check-in and there was not too much to do other than go around checking for unrecorded damage and get familiarized with driving the vehicle. Took about 30 minutes before we could leave. The vehicle came with only 1/4 tank of fuel but that worked out well for us as filling up a full tank in Brampton turns out to be the cheapest fuel price along our route to North Bay, Ottawa then Montreal, where we returned the vehicle.

11 July 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and look forward to welcoming you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great overall experience

Great overall experience! Tim and his crew in Toronto were wonderful - from pick-up to drop-off. Friendly, knowledgeable and helpful. The vehicle was new and spotless. This was my 5th time renting from Canadream, and will be back for another adventure!

25 July 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and look forward to welcoming you back next time. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Overall great service and products!

Staff was knowledgeable and supportive - from booking to checking in and returning the RV.

24 July 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

A beautiful camper

A beautiful camper, drove nicely, but unfortunately I didn't receive any response to my questions by email.

11 July 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

We are sorry you didn't receive a response from us. This is highly unusual and we will look into what may have happened at our end. We are happy you enjoyed your camper. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Service fantastic

Service fantastic. Vehicle perfect. Had a great time.

14 July 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Epic Canadream Moving Trip

Our experience with Canadream was fantastic. The pick up of the vehicle and the drop off were very simple and stress free. Our 1 week trip was soo amazing. Affordable pricing, the vehicle performance was outstanding in all areas and I would recommend using the Canadream service to anyone. In fact I already have. The only downfall I would have to say is, it would be nice if they had more locations. For example I picked up in Brampton, Ontario which in our case is on the other side of the city which is a bit inconvenient. Would have been nice to pick up in the east end of Toronto. The Durham area would be perfect for a location. However after to talking to a couple of managers I understand why they are placed where they are.
From myself and my family I personally thank everyone at the canadream team and especially to those at the two locations (Brampton, Ontario and Rocky View Alberta) that we dealt with.
Thank you

17 June 2025
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Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and look forward to welcoming you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Highly recommended!!

Markus took a lot of time during the handover and explained everything to us. He even spoke German and was an incredibly genuine and friendly guy. The return process was also extremely easy and straightforward.

All in all, we were absolutely satisfied – from the booking to the drop-off. That’s what makes a vacation truly enjoyable!

A big thank-you again, especially to Markus!

28 May 2025
Unprompted review
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great RV

Great RV, staff always took phone calls quickly, I drove that RV 9000km in two weeks with no issues.

1 July 2025
Unprompted review
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

The whole experience was Amazing

The whole experience was Amazing. The staff, the RV. We had everything we could need and even things we didn't need. The beds were made.. we didn't even have to do that. We had a little issue with the radio before we left and because they couldn't fix it, they took it out and put in a new one. The RV was great on gas. I can't say that we had one bad issue. We can't wait to go again.

14 July 2025
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Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

An amazing RV rental experience with CanaDream!

We recently rented an RV from CanaDream for a full month (four weeks), and it was an incredible experience from start to finish. The service we received was outstanding—friendly, professional, and truly customer-focused.

From the moment we started planning, the team at CanaDream was accommodating and easy to work with. We had originally booked our RV for April but later needed to move our trip to May, and they made that change smoothly. We also had a few adjustments to our reservation along the way, and each time we called, the staff were knowledgeable, helpful, and patient—always taking the time to answer our questions and address our concerns.

Before booking, we stopped by the Toronto location to see the RVs in person. We were fortunate to meet Tim, who was absolutely fantastic. He walked us through the different RV options, explained the features, and was incredibly friendly and approachable. His great attitude and helpfulness played a big role in our decision to go with CanaDream.

The online booking process was also very easy and clear to follow. We appreciated the early booking discounts, and when we changed our travel dates, they made sure we still received those same savings—something we really valued.

Pick-up day was also a positive experience. The RV was clean and ready, and the team took the time to walk us through everything in detail so we felt confident starting our trip. Over the course of four weeks, we drove over 10,000 kilometers across five provinces (Canada), and the RV performed beautifully—no issues at all.

Returning the RV was quick and hassle-free, and we received our deposit refund within a few days. Every interaction with CanaDream, whether on the phone or in person, was warm and professional. Their customer service and care were truly top-notch, and it’s clear they genuinely want their customers to have a great experience.

We are already recommending CanaDream to friends and family and wouldn’t hesitate to rent from them again.

Huge thanks to Tim and the entire Toronto team—and to the broader CanaDream team—for making our RV adventure such a memorable and smooth experience!

4 June 2025
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Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and look forward to welcoming you back in the future. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Trip and motorhome worked out great

Trip and motorhome worked out great. Only issue was either we received the tv with half full black tank or it was a faulty sensor. Also couldn’t use windshield wipers when raining as it would just make it unable to see out windshield. Definitely needed replacing

2 July 2025
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Reply from CanaDream RV - Toronto

Thank you for your review. The service records show that your RV black tank was empty at pickup. The sensors often do not read correctly as the result of debris stuck on the sensor. This can be fixed with a black tank flush which is not done at every service. Thank you for the information about the windshield wipers. We have raised a service alert for these to be replaced. This is not something we can easily check during the pre delivery service. We are happy to hear you had a good trip. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great service, nice unit

Nice people, nice RV. We rented a 22' RV for NFLD. Good choice, had lots of power for those hills- learn how to use the 'tow mode'- great feature. Bed was good, we brought all of our bedding and pillows and never had a bad sleep. We would recommend this unit,,, but we rented it, because we were thinking of buying this RV. It is not our style of camping, so we are so glad we spent the money to rent. We will rent a smaller, different, unit again from DreamCanada. Before we buy

2 June 2025
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Reply from CanaDream RV - Toronto

Thank you for your review. We are happy that you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 3 out of 5 stars

More personal explanation

more personal explanation and together view camper before departure instead of just go and see if it is okay. In location Halifax staff is much friendlier and they also offer you coffee and receive you personally. In Brampton for our 2nd camper tour of our holiday that was really below standard

28 June 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We aim to provide a friendly and welcoming experience at all our branches and we are sorry to hear you didn't feel you received this at our Brampton location. We provide Guests with videos of their unit which explains how everything in the RV works and we also give Guests a copy of our Guest Guide to aid them in becoming familiar with their RV. The majority of our Guests are keen to get on the road quickly so are happy to dispense with the personal demonstration. However, we do offer this for Guests who would like more one-on-one time with our agents. This is available for a minimal cost. We hope you enjoyed both campers you had for your Canadian vacation and returned home with many happy memories of your time here. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Truck camper was in very good…

Truck camper was in very good condition, almost new.
The staff was very helpful and nice.

3 May 2025
Unprompted review
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Fast for Rental and Drop Off

Fast for Rental and Drop Off. Good RV and friendly Employee

25 June 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

great experience!!

got a brand new RV and new car seats for the kids. everything worked perfectly in the RV and also during pick-up and drop-off, friendly staff!

17 June 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Amazing Company to Work With We have nothing but great things to say…

We have nothing but great things to say about our experience. We had a bit of difficulty reaching anyone through the Auto Trader ad but, once that was addressed, first with the Calgary office & then in Brampton, it was a very smooth process to obtain our RV. We are very grateful to Suraj Kaluarachchy for his professional, caring manner, & for all his assistance & concern for our trip back home with our new to us Coachman Beyond 22C. We christened our RV soon after we got it by tearing the AC unit off by going under a concrete awning. Suraj made arrangements for us to visit the Mirabel, Quebec location to have the damaged unit weather sealed until we could have it replaced back home. Both Suraj & the gentleman in Mirabel went above & beyond to help us & we are so grateful for this. I would highly recommend Canadream to anyone thinking of renting &/or purchasing from this company.

15 May 2025
Unprompted review
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We hope you make many memories in your previously experienced CanaDream RV. Welcome as our "Guest for Life".

Rated 5 out of 5 stars

friendly, uncomplicated and competent

All went well

21 June 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Overall, the service was good.

Overall, the service was good, the staff were friendly, and any issues that arose during our four-week vacation were handled professionally.
Here the issues during my journey:
1) When we picked up the vehicle in Toronto, the battery was weak and failed at 3 a.m. on the first night when we were parked. We had to return to the rental station. This could have been prevented by maintenance (battery load test).
2) The door lock on the living cabin is very fiddly and sticks; the key broke off. What is really an issue if you can't enter the living cabin anymore. A spare key or a better lock would certainly have been useful here. 3) The provisionally repaired refrigerator door fell off its hinge when opened after two weeks and we were left holding the handle. The station in Halifax provided us with exemplary assistance, even though it was very busy, thank you for that.

The pick-up and return went smoothly, and there was even German-speaking staff.
So overall my rating is good with some potential for improvement.

23 June 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We are sorry to read about your issues and see you did advise us of them when you returned your RV which we appreciate. We are happy that your overall impression was a good one and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

When we checked in

When we checked in, we only received some important information after asking another staff member — it would have been helpful to get all the details right away.
On the positive side, we received a brand-new motorhome, which was a great surprise and made our stay very comfortable.

24 May 2025
CanaDream RV  - Toronto logo

Reply from CanaDream RV - Toronto

Thank you for your review. We're not sure what important information you were missing - our website has a comprehensive FAQ section whiich covers almost everything you need to know about our RVs and our services. If we are missing something, please let us know at marketing@canadream.com so we can cover this. We are happy you enjoyed your brand-new motorhome and trust you returned home with many happy memories of your time in Canada. It was a pleasure having you as our Guests.

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