I am located in the United States and was concerned about the Tariff exemption lifting. The Canyon Store rapidly ships my order before the deadline. I have bought a lot of gear from them over the year... See more
Company replied
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See what reviewers are saying
I am located in the United States, and generally get as much of my canyon gear from local shops and people I know. We have gone through several canyoneering bags, and my wife is convinced this bag w... See more
Company replied
Received item on time ,however at the time of collection been told to pay £55 customs fees. I would have reconsider my purchase if I knew I had to pay customs fees on top of the delivery charges,... See more
Company replied
Excellent service. Canyon Store was amazing as I ordered a pair of boots for my brother and the courier in the UK delivered it elsewhere , without us being able to track it down. The customer service... See more
Company replied
Company details
Written by the company
The Canyon Store (www.canyonstore.be) was founded in 2008 by Daniel Buvens. Since then it's been the number one place to be for all your canyoning gear.
Contact info
Firmin Jacobslaan 44, 3545, Halen, Belgium
- + 32 497 35 89 94
- daniel.buvens@canyonstore.be
- canyonstore.eu
4.6
Excellent
386 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Canyon Store (CanyonStore.be)
Thank you for the review!
Excellent prompt service and great…
Excellent prompt service and great communication about postage issues due to the covid pandemic. A good solution to the issue was reached and I only had to wait a few extra weeks for my boots to arrive. Highly recommend this seller.
29 July 2020
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Glad to hear this! Thank you for shopping at The Canyon Store...
Reply from The Canyon Store (CanyonStore.be)
Thank you for the review!
Amazing shopping experience
Amazing shopping experience. Will definitely buy from company again. I was very hesitant to purchase from outside USA but my contact person put my worries to rest. Would definitely suggest this company for friends and family.
22 July 2020
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Glad to hear this! Thank you for shopping at www.canyonstore.eu
Very good web site
Very good web site, have a lot of products.
The only cons, the shipping is very expensive.
(It's not a complaint it's an observation)
23 June 2020
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
You win a free wetsuit and then you complain about the shipping cost? :-D
And actually, the cost of shipping is exactly the price of Bpost. We do not have 1 cent of profit on the shipping. In fact, when we calculate the cost of the box and filler material and packaging tape, we even lose money on the shipping...
Fast and professional!
I recieved my goods within a few days of purchase, much appreciated!!
15 June 2020
Unprompted review
Very friendly and responsive.
4 June 2020
Unprompted review
Excellent service, highly recommended
Ordered items were posted promptly. Notifications on the delivery status were updated regularly. Delivery was very quick. Overall an excellent service. Highly recommended.
19 May 2020
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Thanks for the review!
Very fast delivery perfect.Gaétan…
Very fast delivery perfect.Gaétan Mathieu
12 May 2020
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
thank you for your review!
Reply from The Canyon Store (CanyonStore.be)
Thanks for your review. Enjoy your canyoning adventures!
The purchase arrived fast and looked…
The purchase arrived fast and looked even better than on the picture. Really love it.
21 April 2020
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Thank you for your nice message!
Fast service as ever
Fast service as ever ! Even in Corano lockdown times.
9 April 2020
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Bedankt voor de review!
quick service
3 April 2020
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Thanks for the review!
Very fast and excellent customer…
Very fast and excellent customer support!
18 March 2020
Unprompted review
Great customer service
Great customer service. They handled my order quickly and professionally.
22 February 2020
Unprompted review
Everything was OK
Everything was OK. Very fast delivery. I recommend shop for everyone.
19 February 2020
Reply from The Canyon Store (CanyonStore.be)
Thank you!
Loyal customer for years
Loyal customer for years, which can only confirm the excellent service time and time again.
Great selection of products, almost always same day shipping, and outstanding support.
5 starts, no doubt!
3 January 2020
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Thanks!
Impressed with how quickly the order…
Impressed with how quickly the order arrived in the UK.
24 December 2019
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Thanks for the review, Su. We fear though that the quick delivery to the UK may become less quick after the Brexit. To be seen... Enjoy your gear!
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