Caramel Clothing Reviews 

286
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

It was great because I was able to find what I wanted and the staff were, as always, very helpful. They give their honest opinion on colour, style and fit so you can walk out with your purchase knowi... See more

Rated 5 out of 5 stars

Love the clothes I have purchased from Caramel. Great quality, easy to use website. Orders arrive promptly. Love everything about them plus the loyalty points (which I am accumulating) thanks

Rated 5 out of 5 stars

Excellent friendly prompt service. Quality of items was very good indeed and has been much admired by many people whilst on holiday! Staff very personable and happy to give advice on garments in terms... See more

Company replied

Rated 5 out of 5 stars

Caramel Clothing is simply a fabulous place to shop. The staff are always friendly and full of helpful advice which makes shopping there so easy and pleasurable. They notice your likes so when they of... See more

Company details

  1. #26 of 252 best companies in Ladies' clothes shop
  2. #9 of 49 best companies in Costume Jewellery Shop
  3. #44 of 277 best companies in Fashion accessories shop

Written by the company

Welcome to Caramel Clothing Caramel Clothing are an independent ladies fashion boutique selling great labels including Part Two, Fransa, White Stuff, Numph, B.Young and Ichi. Caramel offer Free UK delivery on orders over £50 with same day dispatch. Next Day Delivery is also available. Our no hassle returns are processed the same day. Established in 2005 we pride ourselves on great service in our shop and on our website. SHOP NOW


Contact info

4.9

Excellent

TrustScore 5 out of 5

286 reviews

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4.9

All reviews

(286)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great all round service

Easy to order and pay, and the item was delivered very swiftly. It was carefully wrapped in tissue paper which was a nice extra touch. I will definitely order from Caramel Clothing again and would recommend them.

12 January 2024
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Reply from Caramel Clothing

Thanks for the great review

Rated 5 out of 5 stars

Comfortable

Comfortable, as described and quickly despatched items.

10 January 2024
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Reply from Caramel Clothing

Thanks so much

Rated 5 out of 5 stars

Fast delivery

Fast delivery, seamless ordering, very happy will use you again. Thank you 😊

16 December 2023
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Reply from Caramel Clothing

Thanks, glad you found us.

Rated 5 out of 5 stars

Lovely indie fashion store

This is a lovely indie fashion store in Exmouth with lovely ranges at great pricepoints. I bought a lovely jumper and on returning home bought an additional piece of knitwear online. I had a nice chat with the owner of the store who obviously has a real passion for fashion. Please note Exmouth folk - you dont need to go to Exeter! Support your local indies.

5 October 2023
Rated 5 out of 5 stars

Great price

Great price, quick free delivery, updates throughout.
All round fab customer service- Well done !
First time I’ve used you but will be returning & recommending.

20 August 2023
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Reply from Caramel Clothing

Thanks so much for this great review Michelle

Rated 3 out of 5 stars

Size didn’t match up

I ordered a small it was more like a m-large. The dress however was very nice & the material was perfect. Just annoyed as now have to pay postage to send it back, so won’t be ordering from here again as true size hard to work out, but if you can afford returns go ahead & order

17 August 2023
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Reply from Caramel Clothing

Hi Helen
Thank you for your feedback on the size of this dress. We are always happy to provide extra measurements if you are unsure of how a particular style fits. We sell several different brands and some brands and styles are cut more generously than others.
As a very small business we are unable to provide free returns but hope you enjoyed the free delivery on all orders including the 70% off sale items.
Thanks once again for your order.
Sarah

Rated 5 out of 5 stars

Easy to manage website Excellent value…

Easy to manage website Excellent value Beautifully package and speedy delivery Lovely dress from White Stuff Would definitely buy from Caramel Clothing again.
Thank you

17 August 2023
Caramel Clothing logo

Reply from Caramel Clothing

Thanks so much for the great review Andrea

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