Caravans Plus Reviews 

194
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Quality product, reasonable price and prompt delivery. No brainer product selection as original Dometic RM4605 no longer available. Freucamp unit a pinch smaller than the original, requiring only a 2... See more

Rated 5 out of 5 stars

Thank you for sending the skylight lock (I think that is it's name) out so promptly. Very grateful to receive it before Christmas which was a nice surprise. It was easy to fit myself. I have your deta... See more

Rated 5 out of 5 stars

Caravans Plus carry a great range of John Guest Speedfit pipe and fittings for Caravans, Vans and Boats - and they deliver them fast.

Rated 5 out of 5 stars

I recently ordered a Camec external door handle but was sent the internal handle by mistake. Within the hour of advising the error, processes were in place to remedy the error and communication was ve... See more

Company details

  1. Caravan Supply Shop

Written by the company

We are Australia's largest online retailer for caravan accessories and spare parts. With over 7000 Caravan and RV products we have everything you need for you next adventure. Caravans Plus is a family run business, our family has proudly been servicing the caravan industry for 3 generations and we love what we do. For over 15 years we have been helping travellers follow their dreams, delivering them everything they need to keep them on the road no matter where they are in this great country. With over 48,000 happy customer reviews we stand by our motto Great Parts Delivered Fast. Happy Travels


Contact info

4.8

Excellent

TrustScore 5 out of 5

194 reviews

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No recent history of asking for reviews

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4.8

All reviews

(194)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

I’ve been dealing with Mike after I ordered an incorrect fitting. Through his patient guidance I was able to exchange components quickly and easily. Impressive customer service.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient service

Very efficient service. Initially sent an enquire which was responded to very quickly. Then ordered parts for our skylight which arrived very quickly. I had researched prices and Caravan Plus price was lower than all others. Very happy

13 August 2025
Unprompted review
Rated 4 out of 5 stars

Overall the experience was great

Overall the experience was great. My only concern would be that your system only allows communication by email. Sometimes it would be much easier, and more personal, if it were possible to make a quick phone call to resolve questions etc.

31 July 2025
Unprompted review
Rated 2 out of 5 stars

Fairly poor

Fairly poor. Ordered 5 metre power cable. But they sent a 4 metre cable which was useless. Contacted them via email from order pages. Zero response.
Quick to dispatch products but if you send the wrong products and don't respond is very poor form

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Puchased a Truma 240/LPG HWS to replace…

Puchased a Truma 240/LPG HWS to replace my old unit. Arrived promptly, experienced a manufacturing fault. Not something anyone wants, but more importantly the after sales service was fantastic, everything one needs when the issue is no fault of purchaser and basically no fault of Caravan Plus either. CaravanPlus dispatched a replacement promptly. The over all experience has been fantastic, cannot say enough to thank Caravan Plus.
Regards
Maurice

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Nouva Mappa table - an excellent buy

My purchase was for a Nouva Mappa caravan table. It included free delivery. It was delivered quickly and was securely packaged. (It also included a bonus 12v air compressor which was promotion they were running at the time).
There were no instructions for installation, although there were instructions for adjusting top and bottom stops for elevation (which I didn't need as the factors default settings are correct for my van).
There were no mounting bolts with the kit. That aside, installation was relatively simple and several YouTube videos guided me through the process.
The new table is excellent. It is very versatile allowing the table to be moved aside when not in use to give more circulation space in the van. It also gives more positioning options when sitting at the table.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

part did not fit and I was unsure…

part did not fit and I was unsure before i bought it. The salesperson Mike was excellent. he was very communicative and understanding and when it did not fit, I was able to return it and get a full refund. Would definitely trust them again

1 July 2025
Unprompted review

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