Carbon Theory. Reviews 1,469

TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

I actually think these are a good product. But using them, personally, was a big issue. Each time I went to use one I messed up the release and needed a second attempt. Such a shame. Maybe some instru... See more

Company replied

Rated 5 out of 5 stars

I bought the charcoal soap for my teenager daughter and she said it works quite effectively. She also loves the Hypa dart patches.

Company replied

Rated 5 out of 5 stars

I am really happy with my Carbon Theory journey so far! I first used their charcoal bar years ago and loved it and now that I’m going through another patch of adult acne, I’m finding their other produ... See more

Company replied

Rated 5 out of 5 stars

Easy to order. I made up my own box of products, where one gets the option of buying three products and at reduced prices. There is a PayPal option available . The delivery cost is under two pounds,... See more

Company replied

Company details

  1. Skin care clinic

Written by the company

The newest breakout cleanser, made from natural ingredients including charcoal and tea tree oil. Formulated and made in the UK.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Only products that work on my acne prone skin

I ended up getting a carbon theory face wash out of chance and it had such a big / instant impact on keeping my acne prone skin under control that I decided to restock all my products with carbon theory ones! I still have the odd problem day(s) here and there but honestly the difference using these products has made is pretty amazing. Glad not to be waging war with my skin every day - very very thankful!!

29 February 2024
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Reply from Carbon Theory.

Esme, nothing make us happier than knowing the range has helped everyday be a little brighter for you! So glad to hear you've got your routine dialled in :D

Rated 5 out of 5 stars

Easy to order

Easy to order. I made up my own box of products, where one gets the option of buying three products and at reduced prices. There is a PayPal option available . The delivery cost is under two pounds, sent via Royal Mail and arrived within two working days. I will continue to use the Carbon Theory site to buy it's products instead of ASOS. Far more economical, better availability and the delivery is swifter and cheaper.

20 February 2024
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Reply from Carbon Theory.

Thank you so much Petra. SO great to hear that you're loving your bespoke Box Set!

Rated 5 out of 5 stars

The best anti breakout products you can get

20 years of trying different products for breakouts and nothing has worked as well as carbon theory - plus / it’s eco friendly 🥹🙌😄

29 January 2024
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Reply from Carbon Theory.

This is so amazing to hear Emma. We're so glad you found us after 20 years!

Rated 5 out of 5 stars

I absolutely love all their products

I absolutely love all their products!

My husband ordered for me at first a couple of months ago and since then I’ve been completely obsessed

19 January 2024
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Reply from Carbon Theory.

Thank you Amie (and thank you to your husband!). So great to hear that we're your new obsession.

Rated 5 out of 5 stars

This soap is a game changer

I have always in the past used a facial wash and have found soaps very drying towards the skin.
The Charcoal &Tea Tree Oil Breakout Control Facial Cleansing Bar has truly been an absolute game changer.
The cleansing Bar lathers up very quickly, on the face and when you wash it off, your skin feels so smooth afterwards not right like a lot of other soaps do. I think it’s value for money aswell as it last longer than my facial wash didwhich is an added bonus.
I have also tried The Superfood Facial Cleansing Bar which again made my skin feel smooth refreshed and hydrated

16 January 2024
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Reply from Carbon Theory.

We absolutely love this Grace. Thank you so much for sharing this with us. Enjoy your smooth, hydrated skin!

Rated 5 out of 5 stars

Love this product

Love this product, I have been using it for years and my skin is great.

8 January 2024
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Reply from Carbon Theory.

Thank you for staying loyal for so many years!

Rated 5 out of 5 stars

Very pleased so far

Very pleased so far, skin looked and felt better after only a few days. Have had acne for over 30 years and this is a noticeable improvement - thank you.

28 December 2023
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Reply from Carbon Theory.

Thank you so much for sharing your story with us Lucy. So amazing to hear that after 30 years you are seeing a noticeable improvement.

Rated 5 out of 5 stars

Truly happy skin at last

I always thought there would be a time in my life between the misery of teenage acne and the inevitable middle age wrinkles. With my skin, turned out I was just going to have them both at once. Until my chemist recommended I switch from typical steroid cream to Carbon Theory black soap... Best thing I ever did for my skin. Recovery seemed to begin from the first wash. I now just use the soap, moisturiser and spot paste (if I need it!). My skin is the happiest and most stable it has ever been. If I had had this skincare routine when I was 15, I would have had a lot more self respect. I would recommend Carbon Theory skincare to absolutely everyone!

18 December 2023
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Reply from Carbon Theory.

We absolutely love this Mercy. Your story has been shared with the entire team and we are so delighted to hear about the positive impact that our Facial Cleansing Bar has had for you. Enjoy your happy skin!

Rated 5 out of 5 stars

Great items my skin feels and looks so…

Great items my skin feels and looks so much better after just a few days!

12 December 2023
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Reply from Carbon Theory.

Thank you so much for sharing this Tasha. Amazing to hear that your skin is feeling and looking better so swiftly!

Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery. All looks great for my daughter for Christmas

6 December 2023
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Reply from Carbon Theory.

Thank you Sarah. We hope your daughter loves the products!

Rated 5 out of 5 stars

good stuff

Ordered the mixed box where you can add a few things in, worked wonders for my skin with the black soap as I have really severe acne , it’s been clearing up !.

Order came super quick too!

29 November 2023
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Reply from Carbon Theory.

So great to hear that our range is working wonders! Nothing makes us happier than hearing about positive results against severe acne, so thank you for sharing you story with us.

Rated 5 out of 5 stars

Best skin care product I have ever use

Best skin care product I have ever use. I buy it the soap and moisturiser lots of 10 because I am so sh it scared that one day I may not be able to get hold of it 😂

28 November 2023
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Reply from Carbon Theory.

We love this T! You're the best.

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