Chris Loader did an amazing job helping me with my car search. I did not buy through Car Expert because in the end, the car I wanted was only sold through factory dealerships with no discount. However... See more
Company replied
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Review summary
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Dan was great to deal with. He got us a fantastic deal on A Hyundai i30 hybrid and was happy to help with sorting out a few minor issues on handover. Much appreciated Dan. I'd highly recommend using C... See more
Company replied
My experience with car expert was amazing. I work big long hours so the fact these guys do all the calling around and sorting out, really helped me find the best deal for my LC Prado. It saved me time... See more
Company replied
I knew what car I wanted and I shopped around for a few local dealers and Car Expert for me $2k off the nearest offer from the dealer I had nearly locked in, who already offered quite a promising disc... See more
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Company details
Written by the company
CarExpert reaches millions of Australians every month with independent reviews, comparisons, and insights that shape new car buying decisions. By pairing this influence with our team of New Car Specialists, we guide buyers from research to purchase, securing the right car at the best deal, with a seamless and stress-free experience. Quite simply, our purpose is to make buying a new car quicker and easier.
CarExpert New Car Specialists
Written by the company
- Helping Australians buy the RIGHT new car
- Clear reviews and expert guidance to help you buy with confidence. Independent advice and fair, transparent offers from nationwide dealer partnerships. Research, guidance, great deals, finance and more - all in one place.
Contact info
Brisbane, Australia
- 1300 587 992
- enquiry@carexpert.com.au
- carexpert.com.au
Ready to buy a new car?
4.7
Excellent
131 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Two Times Round
We used the service a month ago to purchase a Kia Tasman. As a result we got what we believe to be a pretty good deal using Car Experts. This time round we wanted to add an electric vehicle to the fold. I was hoping to see if we could get a deal better than we could have achieved by ourselves. Unfortunately, we weren't able to solicit anything better than the current deals on offer to us from Kia. But the upside was that all the leg work was done for us and it didn't cost us anything to try.
1 April 2026
Reply from Car Expert
We were pleased to welcome you back again, Wayne, for your second car purchase!
Our New Car Specialists do the running around, so you don't have to. By handling all of the paperwork and coordinating with the dealer, we're pleased it gave you back valuable time in your day.
Happy driving,
The CarExpert Team
The service was excellent
I thought this might have been a scam at first but after dealing with them and buying a new vehicle through them I was very happy with the result of the purchase, very professional
5 December 2025
Reply from Car Expert
We're glad you stuck with us, Douglas! Thanks for the kind message, and we're so glad we could help.
Have fun with your new car,
The CarExpert Team
Quick and easy
Hamish was easy to talk to, he was patient with me, and got me a really good deal.
13 October 2025
Reply from Car Expert
Thanks for the kind words for Hamish, Scott. We'll pass on the great feedback!
Enjoy your new car!
The CarExpert Team
Simple and efficient. Great experience.
Maddison was exceptional to deal with and I would not hesitate recommending CarExpert to anyone. In fact, I don't think I would buy a car any other way ever again! Makes the process very simple and efficient.
1 September 2025
Reply from Car Expert
Maddison is indeed a superstar! We'll pass on the great feedback to her.
We're so happy that you loved the service, and we appreciate the kind words.
Enjoy your new car!
The CarExpert Team
Plenty of friendly communication and…
Plenty of friendly communication and follow-up great service
15 December 2025
Reply from Car Expert
It was our pleasure Gary! Thanks so much for the review.
Best,
The CarExpert Team
Highly recommended because they made my…
Highly recommended because they made my search and purchase of my car very simple
26 March 2026
Reply from Car Expert
We're so glad we were able to help with your purchase, Anita.
Thanks so much for the recommendation!
Happy driving,
The CarExpert Team
Aaron Knowles and Isabell Hunt…Team work
Both Aaron Knowles and Isabell Hunt have worked hard to get what I consider to be the best deal . I had looked hard for a deal and the aforementioned had a better deal for me in one day . They have been working behind the scenes to make it happen . Well done and thankyou
24 March 2026
Unprompted review
Reply from Car Expert
Thanks so much for your kind words, we really appreciate it!
Aaron and Isabell will be thrilled to hear this. We’re glad they could help secure a great deal for you so quickly.
Enjoy the new car!
The CarExpert Team
Scammers
Scammers – beware!
Do not place a quote with CarExpert. They told me they had a car in stock and ready to go, but after providing my driver’s licence photos, I found out none of the agreed-upon accessories were actually included in the deal. Then they suddenly said the car still had to be manufactured and could take 2–3 months to arrive. Completely misleading and dishonest process.
5 November 2025
Unprompted review
Reply from Car Expert
Hello Hadi,
We’re genuinely sorry this was your experience. We never want to upset or mislead anyone. Our role is to support customers through the buying process by working closely with our dealer partners.
While stock and specifications can sometimes change quickly at the dealer level, we should always ensure you’re kept clearly informed throughout. We’re sorry this wasn’t the case here. We’re reviewing our processes and remain committed to transparency, keeping our customers fully informed at every step.
Regards
The CarExpert Team
The best car team in the business
I love that the guys that started CarAdvice have finally come back and started CarExpert. The quality of the writing is excellent, the videos by Paul Maric are incredibly detailed and informative and I find the reviews in depth and accurate.
I've bookmarked it and it's now one of my go tos for the car detail I need.
5 September 2020
Unprompted review
CarExpert - website built like a sports car
CarExpert is a great place to read well researched and entertaining articles about all the latest news and reviews about cars. They seems to be filling in the quality that I’ve seen recently dip from other car review websites. Best of all, CarExpert is completely advertisement free. So no irritating pop ups halfway through and article. It’s genuinely refreshing to read good content without constantly working around spam. 10/10!
20 May 2020
Unprompted review
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