I had an issue with my payment because my bank repeatedly declined the transaction for security reasons, even though I wanted to pay. The customer support team responded quickly, professional... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I inadvertently signed up to a subscription, which was very unclear on the site. The one off report report I thought I was purchasing didn't tell me too much either! I contacted the company four da... See more
Company replied
Used it once to get the info on my new car. Accidentally didn’t see the 7 day trial before being charged the monthly amount. Contacted their customer services via email to cancel as I don’t need the s... See more
Make sure you read everything carefully before making any purchase. I agreed to one time report for 2,90€. I ended up having subscription without My knowledge. I didnt even create an account with them... See more
Company replied
Company details
Written by the company
CarJudge is your trusted partner for buying used vehicles. Thanks to our VIN and license plate verification technology, we provide instant and comprehensive history reports. Detect mileage fraud, past accidents, theft status, and hidden defects in just one click. Buy your next car with complete peace of mind with CarJudge.
Contact info
Switzerland
- contact@carjudge.com
- carjudge.com
3.5
Average
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Carjudge
Hello,
Thank you for your review; we appreciate your trust.
See you soon,
The Carjudge Team
WARNING
We had a very bad experience with this company!!
If you use any of their services you will enter into an agreement that will allow them to charge 29,95€ on a monthly basis. It is not obvious to get your money back. Their policy is very misleading and requires a serious warning for all people entering into an agreement with this company
17 June 2026
Unprompted review
Reply from Carjudge
Hello,
Your refund request is already approved. We sincerely apologize for the experience you had. Please contact us at contact@carjudge.com and mention this review; your request will be processed as a priority. The terms and conditions regarding renewal are, of course, also provided at the time of payment confirmation.
We look forward to hearing from you,
The Carjudge Team
Absolutely worthless information
Absolutely worthless information, like comparing it to other cars. No actual relevant information for any vehicle I tried.
17 June 2026
Unprompted review
Reply from Carjudge
Hello,
We’re sorry that you weren’t satisfied with your experience. The information displayed is based exclusively on data available in official records at the time of your search. Please contact us at contact@carjudge.com and mention this review, we’d like to look into your report.
Best regards,
The Carjudge Team
They are scammers they will do fraud on…
They are scammers they will do fraud on your card.
16 June 2026
Unprompted review
Reply from Carjudge
Hello,
We understand your dissatisfaction and would like to apologize for the inconvenience caused. Since we are unable to identify you, please contact us at contact@carjudge.com and mention this review. Your request will be handled as a priority. However, the terms and conditions regarding the subscription and renewal are clearly stated during the payment confirmation process.
We look forward to hearing from you,
The Carjudge Team
The export is a nice to have but the fact you instantly start a subscription without being very clear about it is scamming behavior
The export provides you with proper information that's actually useful. Its fast and looks good.
However, the fact that you instantly start a subscription even though you pay for tokens is absolutely scamming behavior. And looking at other reviews, I am not the only one that does not notice the fact that a subscription is started.
It feels like a scam and should obviously be improved to make it clear that 30 euro's is going to be pulled from your bank account.
I will not be using this export service again until they fixed this issue.
7 June 2026
Unprompted review
Reply from Carjudge
Hello,
We understand your dissatisfaction and would like to apologize for the inconvenience caused. Since we are unable to identify you, please contact us at contact@carjudge.com and mention this review. Your request will be handled as a priority.
Warm regards,
The Carjudge Team
Very quick to answer my questions
Very quick to answer my questions, great assistance!
14 June 2026
Unprompted review
Scammers don’t bother
Scammers don’t bother ! End up taking another £25 out of your account without telling you.!
Go elsewhere
12 June 2026
Unprompted review
Reply from Carjudge
Dear Deri,
We are sorry to hear about your experience. Your request has been handled and the refund has been processed, although our subscription terms are clearly outlined during checkout. We remain at your disposal at contact@carjudge.com.
Kind regards,
The CarJudge Team
Continued to debit my account without…
Continued to debit my account without agreement. Very fraudulent
5 April 2026
Unprompted review
Reply from Carjudge
Dear Godfrey,
We are sorry to hear about your experience. We were unable to identify your account via this review. Please reach out to us at contact@carjudge.com and your request will be handled with the utmost attention.
Kind regards,
The CarJudge Team
RESPONSE POSITIVE TO AN ISSUE
RESPONSE POSITIVE TO AN ISSUE. VERY SATISFIED
11 June 2026
Unprompted review
Reply from Carjudge
Hello,
We understand your confusion. The information presented in our reports comes directly from official records, exactly as they are recorded in those sources. We sincerely apologize for this inconsistency, which is not our fault. To compensate you, our team has issued a refund for your trial.
Best regards,
The Carjudge Team
gave a report on the damaged car
You gave a report on the damaged car, with a category, on their report they said there was nothing wrong with it! I paid £2.5, then without me knowing they made a subscription for £25!
4 June 2026
Unprompted review
Reply from Carjudge
Hello,
We apologize for the inconsistencies in your report, which are beyond our control. The report directly reflects the data recorded in official records at the time of your request. Since we were unable to identify you, please contact us at contact@carjudge.com and mention this message. We will find a solution that works for you. However, the terms and conditions regarding the trial and renewal are clearly stated during the payment confirmation process.
See you soon,
The Carjudge Team
Thanks a lot
11 June 2026
Estelle such a good worker
Estelle such a good worker. They need to get a raise.
9 June 2026
Unprompted review
Don’t use this website
As many others have said- they took a one time payment and then took a subscription payments of £25.95. It was not made clear on checkout that I was agreeing to a free trail with payment to follow. I only used to check service history of my vehicle and this wasn’t even included. I would highly recommend not using this website.
I can contacted for a refund which I highly doubt I’ll receive.
9 June 2026
Unprompted review
Reply from Carjudge
Dear Sir,
Your experience matters to us. We have decided to issue a refund for you in order to ensure customer satisfaction. Please contact us at contact@carjudge.com so we can identify your account and proceed with the refund. Our subscription terms are clearly outlined during checkout, including the trial period and subsequent billing.
Warm regards,
The CarJudge Team
Total waste of money
Total waste of money, all the site gives you is the really basic brochure information and everything else is a load of S@/T
Deliberately put in details about a car I scrapped after my first one and it came back with clean everything. Don’t waste your money
Scam
9 June 2026
Unprompted review
Reply from Carjudge
Dear Sir,
The concerns you are raising deserve our full attention. Our reports are generated directly from official databases and reflect the information available at the time of the request.
We would like to review your specific case in detail. Please contact us at contact@carjudge.com, mentioning your review so we can prioritize your request.
Kind regards,
The CarJudge Team
Excellent support – thank you
I would like to express my sincere gratitude to Cynthia from the support team. She promptly helped resolve the misunderstanding regarding the subscription and handled the matter professionally and efficiently. I truly appreciate her assistance and excellent customer service.
9 June 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.