First time having Carl's jr (Adelaide, south Australia). Not much to say about it unfortunately. I had the famous star with cheese large combo and I could not tell the difference from a hungry jacks w... See more
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On December 1st 2025 Carl’s Jr was running a holiday sale on gift cards on their website, I purchased two. One for $25 and one for $50, for a total of $52.50. Neither gift card works, I have placed nu... See more
The Carl's Jr "New"Manager In San Ysidro, on San Ysidro Blvd is Literally running customers off the parking lot. So much for enjoying coffee and a famous Star Hamburger. Putting flyers on customer c... See more
Customer service isn't always about great customer service. Yesterday right after a devastating dr appointment I went there with my husband. Two managers Irene n Judith new something was wrong n bot... See more
Company details
Information provided by various external sources
Carl's Jr. Restaurants LLC is an American fast food restaurant chain operated by CKE Restaurant Holdings, Inc.,
Contact info
South Bristol Street 2511, 92704, Santa Ana, United States
- carlsjr.com
3.1
Average
338 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I really love Carls Jr
I really love Carls Jr, their food is very delicious and tasty, I really love the Ranch Chicken Wrap, and I love their spicy fries. I would recommend it to anyone.
13 April 2022
Unprompted review
Just got a promotional burger here
Just got a promotional burger here. I will never set foot in a Carl's Jr. after the piece of garbage that they served me. I was in Yucca Valley.
Pay $8 for a burger with two awful patties, tiny piece of wilted lettuce, no tomato as advertised, and the cheese was like melted plastic.
Another corporate fraud on American consumers.
30 March 2022
Unprompted review
Wrong food,under cooked chicken
Wrong food,under cooked chicken, soggy and wet. Cobs hard like a brick. Chilli fries are like childs portion. Don't waste money ot time. Worse buger in life. 5 meals ordered 4 meals left!
19 February 2022
Unprompted review
Carls jr
Carls jr, is so far THE WORST restaurant i have ever been to. There burger is bad and poop. It’s wet and weird to eat. The onions Aren’t fried. And not to talk about there sodas. I had to go two time just to get a even soda, it tasted like dog water and thin lemon water. And there trash cans aren’t there. The service are so bad, they were throwing with my stuff and personal items. Basically just a bad restaurant
10 November 2021
Unprompted review
Very disappointed
Very disappointed. The waiter was rude, the food tasted disgusting. Will never visit this place again.
6 May 2021
Unprompted review
I recently had the displeasure of…
I recently had the displeasure of having some of your food. The chicked was small, one piece was only 1 and 1/2 bites, The fries were barely warm. This was at you Næstved location.
20 March 2021
Unprompted review
My experience as a customer at Carl's…
My experience as a customer at Carl's Jr is very good, the service they offer you as soon as you arrive is very welcoming that even on certain occasions you can feel uncomfortable with how friendly the hosts can be, in the same way the waiters are fast and respectful and the Food is always well cooked and delicious, I have never had a problem with wrong orders in years of being a customer, perfect customer service.
21 September 2020
Unprompted review
I am so upset with this place
I am so upset with this place, I order a burger with bacon. Due to surgery and not being able to go myself, my son went, and the bacon was ONLY about 25% cooked. Especially since I paid extra for the bacon to be added, I call to complain, and no answer. Call their corporate, and said they will send me some type of gift card or something I can use at a later date. NOTHING WAS ever sent
30 July 2020
Unprompted review
Thankful they added a meat free burger
Thankful they added a meat free burger. It’s literally the best one I’ve ever had. Thank a bunch!!!
24 May 2019
Unprompted review
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