I was reached out by Ansh, from CARS24 to purchase my car after posting it on CarSales. Ansh offered me decent money and a quick turn around. After a quick google meet a price was set for my c... See more
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We're Cars24 Australia and we believe buying or selling a used car should never be stressful. That's why we've built an online platform where you can browse quality-checked cars or sell your vehicle for a fair price, and handle everything- finance, warranty, history report, PPSR and trade-in from the comfort of home. Your car arrives at your doorstep, and if it's not right, you can return it*. With teams in Melbourne, Sydney and Brisbane, and the backing of a global unicorn with over a decade of experience, we're here to make every car experience a happy one.
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Change of final offer
Received 2 text offers, higher offer was what initiated conversation for me. 5 days after doing virtual inspection I was made a final offer, congratulating me, only asking for documents and then they would send Docusign contract. I sent through documents that day but then another 2 days of no contact and me calling and texting multiple times a day then received a call back saying that they decided to change their mind and offer a lot less than the agreed final amount. Wasted a lot of time on this, I do not recommend.

Reply from Cars24 Australia
The process using Cars24 was extremely…
The process using Cars24 was extremely easy and Vansh was great in taking us through the process to a sale. The money being deposited in my account the day before pick up gave confidence in the process. Would recommend sellers look at this to do an easy sale.

Reply from Cars24 Australia
Selling experience with CARS24
I was approached by Shristi from CARS 24. It was a really great coordination and support throughout the process assistance by Shristi. Overall well done CARS 24.

Reply from Cars24 Australia
Sold a car
Bhuvnesh, Garima, Ronn and rest of the team are respectful, responsive and was fair in pricing. Thank you! 👍

Reply from Cars24 Australia

Reply from Cars24 Australia

Reply from Cars24 Australia
A very good experience selling my car…
A very good experience selling my car through Cars24, thanks to Bhuvnesh. He was professional, responsive, and extremely helpful. He clearly explained each step of the process and made sure everything was handled smoothly and transparently. The entire journey was hassle-free and well coordinated. I never felt stressed at any point, as Bhuvnesh was readily available to answer my questions and provide updates in a timely manner. Overall, it was a seamless and efficient experience, and I would highly recommend Cars24 to anyone looking to sell their car easily.

Reply from Cars24 Australia
The team ( Nitin & Mehak) were great to…
The team ( Nitin & Mehak) were great to deal with. The process was clear and easy. Payment was prompt and a better deal than car dealerships. Will use again

Reply from Cars24 Australia
Great way to sell your car
Great way to sell your car, all details are taken care of by the team, they keep you updated and it's quite a fast process.

Reply from Cars24 Australia
Nitin was amazing
Nitin was amazing, guiding me through the car sale process with ease.

Reply from Cars24 Australia
Nitin was extremely helpful to sell my…
Nitin was extremely helpful to sell my car.It was a very smooth process ,good communication and a easy process, would highly recommend Nitin and Cars24 for buying or selling excellent service

Reply from Cars24 Australia
A great company to deal with
A great company to deal with, very professional and quick. Bhuvnesh was a pleasure to work with. Would recommend to anyone.

Reply from Cars24 Australia
Superb and fabulous experience
Superb and fabulous experience. Nitin was very friendly and helpful. It was my first car selling experience and zero hassle. Highly recommended. I have another car to sell and I will surely come back to them.

Reply from Cars24 Australia
Smooth experience
Smooth, fast and seamless experience from Shristi, Himani and Team. Happy to recommend Cars24 to anyone who would like to sell.

Reply from Cars24 Australia
Was good and easy experience of selling…
Was good and easy experience of selling my car. Anshu was really nice and made the process very simple.

Reply from Cars24 Australia
It's important to trust this process as…
It's important to trust this process as it is not the traditional way of selling. Nitin and team communicated throughout the process which does establish that needed trust.

Reply from Cars24 Australia
Thank you, Cars24!
I recently sold my car to Cars24 and had a positive experience. Communication throughout the process was clear and professional, and the transaction itself went smoothly.
I’d also like to acknowledge Himanshu for his assistance—he was helpful and made the process easy to navigate. Overall, a convenient and hassle-free way to sell my car. Thank you, Cars24!

Reply from Cars24 Australia

Reply from Cars24 Australia
Great experience selling my car through cars24
Great experience selling my car through Cars24. Nitin was respectful, professional, and stayed in touch throughout the process until the deal was finalised. He helped every step of the way and made everything smooth. Highly recommend Nitin and Cars24.

Reply from Cars24 Australia
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