I was reached out by Ansh, from CARS24 to purchase my car after posting it on CarSales. Ansh offered me decent money and a quick turn around. After a quick google meet a price was set for my c... See more
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Review summary
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Reviews shaping this summary
Overall a good service. I was initially a bit sceptical (worried about online scams) but they were professional and the process went really smoothly. Once price agreed and car inspected the funds wer... See more
Company replied
I recently had to go through a warranty claim with Cars24 and honestly couldn’t fault the support I received from Emma and the Aftercare team. From the moment I raised the issue, Emma was profe... See more
Company replied
Nitin at Cars24 made the whole experience smooth and effortless, highly recommend these guys if you need to sell you car for the price you’ll be happy with.
Company replied
Company details
Written by the company
We're Cars24 Australia and we believe buying or selling a used car should never be stressful. That's why we've built an online platform where you can browse quality-checked cars or sell your vehicle for a fair price, and handle everything- finance, warranty, history report, PPSR and trade-in from the comfort of home. Your car arrives at your doorstep, and if it's not right, you can return it*. With teams in Melbourne, Sydney and Brisbane, and the backing of a global unicorn with over a decade of experience, we're here to make every car experience a happy one.
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4.3
Excellent
665 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great service
Nitin provided great service, easy to contact. Kept me up to date with the process
10 April 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Louise, for your kind feedback! We’re glad to hear that you had a great experience and found the process easy and convenient. It’s wonderful to know that Nitin kept you informed and was always accessible throughout. We truly appreciate your support!
-Cars24 Team
Helpful assistance and process
Helpful assistance and process. The staff were accomodating and pleasant to deal with.
13 April 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Catherine, for your kind feedback! We’re glad to hear that you found the process helpful and had a pleasant experience with our team. Providing supportive and accommodating service is something we truly value. We appreciate your support!
-Cars24 Team
Smooth experience
I was sceptical at first but I had a really great and smooth experience from start to finish with Cars24. I dealt directly with Vansh and sold my car with money in my pocket all in a couple of days.
13 April 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Sam, for sharing your experience! We understand that trying a new way of selling can feel uncertain at first, so it’s great to hear that everything turned out to be smooth and efficient for you. We’re glad Vansh could assist you throughout the process and help make it quick and hassle-free. We truly appreciate your trust and support!
-Cars24 Team
I decided to sell my car
I recently decided to sell my near-new Audi Q3 to Cars24 Sydney to avoid the hassle of a private sale. While we definitely had to negotiate a bit to land on a number that worked, we ultimately reached a very fair market price. Once the final deal was agreed upon, Bhunesh helped streamline the rest of the transaction perfectly. The turnaround time from the physical inspection to receiving the actual payment was fast and handled very efficiently. Overall, it’s a solid, straightforward option if you want to sell your vehicle without the usual runaround in the private market.
10 April 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Bertrand, for your detailed feedback! We’re glad to hear that you found the process to be a convenient alternative to a private sale and that you were able to arrive at a fair market price through negotiation. It’s great to know that Bhunesh could assist in streamlining the transaction and that the turnaround time met your expectations. We truly appreciate your trust and are happy we could provide a smooth and efficient experience!
-Cars24 Team
Friendly and professional
Anshu and Om were very friendly and helpful with prompt communication and fair pricing. Made selling very easy.
13 April 2026
Unprompted review
Reply from Cars24 Australia
Thank you for your kind feedback! We’re glad to hear that you had a friendly and professional experience with us. It’s great to know that Anshu and Om were helpful, responsive, and made the process of selling your car easy and smooth. We truly appreciate your support!
-Cars24 Team
Reply from Cars24 Australia
Thank you, Maas, for your feedback! We’re glad to hear that you had a good experience and found the process easy. We truly appreciate your support!
-Cars24 Team
Jay was great to deal with
Jay was great to deal with! Process was fast and smooth
28 March 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Dante, for your feedback! We’re glad to hear that you had a fast and smooth experience. It’s great to know that Jay was helpful and easy to deal with throughout the process. We truly appreciate your support!
-Cars24 Team
warranty claim was so quick
warranty claim was so quick
Great service
10 April 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Kotchakorn, for your feedback! We’re glad to hear that your warranty claim was handled quickly and that you were happy with the service. We truly appreciate your support!
-Cars24 Team
Seamless Experience with CARS24
Seamless Experience with CARS24
Rating: ⭐⭐⭐⭐⭐
I recently sold my car through CARS24 and the whole process was fast, clear, and stress‑free.
What stood out:
- Smooth & transparent: The valuation and offer were handled professionally. Himanshu, Himani and Ronit made everything easy.
- Fast payment: The full balance arrived in my account today exactly as promised.
- Easy handover: Clear instructions and a simple drop‑off at the Laverton dealership tomorrow.
Final Verdict:
CARS24 made selling my car effortless. Fair price, instant payment, and excellent communication.
Tip: Bring your spare keys, and service history to make the final inspection quick.
10 April 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Dona, for such a detailed and thoughtful review! We’re delighted to hear that your experience was seamless, fast, and stress-free from start to finish. It’s great to know that our team—Himanshu, Himani, and Ronit—could make the process smooth and transparent for you.
We’re especially glad that the communication, quick payment, and easy handover met your expectations. Your tip is also very helpful for others looking to make the process even quicker!
We truly appreciate your trust and recommendation, and we’re glad we could make selling your car effortless.
-Cars24 Team
Selling my vehicle to Cars24
I am very happy with the process of selling my vehicle through Cars24. The communication was very good and Jay from Cars24 lead me well through the whole process of sale. Based on my experience, I can recommend this service.
10 April 2026
Unprompted review
Reply from Cars24 Australia
Thank you, David, for your kind feedback! We’re delighted to hear that you were happy with the overall process and found the communication clear and helpful. It’s great to know that Jay was able to guide you smoothly through each step of the sale. We truly appreciate your recommendation and support!
-Cars24 Team
Jay from Cars24 kept me updated…
Jay from Cars24 kept me updated throughout the process
It was easy and hassle free. No RWC, no rego and vehicle got dropped off at Laverton with no hiccups.
Well done cars24 and Jay
2 April 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Deb, for your wonderful feedback! We’re glad to hear that you had an easy and hassle-free experience. It’s great to know that Jay kept you updated throughout the process and that everything went smoothly with the drop-off. We truly appreciate your support!
-Cars24 Team
Offered more money than trading in at a…
Offered more money than trading in at a dealership, and we're easy to deal with. Dealt with Indu who was helpful and always replied back quickly with any questions I had
8 April 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Dan, for your feedback! We’re glad to hear that you received a better offer and found the process easy to deal with. It’s great to know that Indu was helpful and responsive in addressing your questions. We truly appreciate your support!
-Cars24 Team
Reply from Cars24 Australia
Thank you, Tome, for your feedback! We’re glad to hear that you had a great experience with us. Your recommendation means a lot, and we truly appreciate your support!
-Cars24 Team
Reply from Cars24 Australia
Thank you, Indam, for your feedback! We’re glad to hear that you found the experience convenient and comfortable. We truly appreciate your support!
-Cars24 Team
Indu was very professional in arranging…
Indu was very professional in arranging the sale of my vehicle.
She was very knowledgeable and caring in the way she stepped me through the process.
29 March 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Mark, for your kind feedback! We’re glad to hear that you had a positive experience and that Indu’s professionalism and knowledge made the process smooth and reassuring for you. It’s great to know she could guide you with care throughout the sale. We truly appreciate your support!
-Cars24 Team
Whole process was very simple
Whole process was very simple. Extra payment for dropping off car instead of having them pick it up. From contact to payment 3 days. Legit company. Ayushi and Akhil were very helpful and kept us in the loop.
1 April 2026
Unprompted review
Reply from Cars24 Australia
Thank you for your detailed feedback! We’re happy to know that you found the entire process simple and quick. It’s great to hear that our team kept you informed throughout and provided helpful support at every step. We truly appreciate your trust in us and your recommendation!
-Cars24 Team
This company was great for me
This company was great for me. It was a easy and Good way to sell a car. Not having to deal with stupid people on facebook marketplace. I couldn’t be happier. They paid me a fair price for my cx-5 mazda. I received the money in 48 hours and the next day they picked the car up. Thanks again Cars24.
2 April 2026
Unprompted review
Reply from Cars24 Australia
Thank you for your feedback! We’re thrilled to hear that you had such a great experience selling your car with us. It’s wonderful to know that you found the process easy and convenient, and that you received a fair price with quick payment and pickup. We truly appreciate your trust and are glad we could make the entire experience smooth and hassle-free!
-Cars24 Team
I recently sold my car through Cars24
I recently sold my car through Cars24, and the entire experience was genuinely impressive. Nitin helped me for entire process and he is professional, friendly, and incredibly supportive. Nitin guided me through every step with clarity and patience, making what is usually a stressful process feel completely hassle‑free.
I highly recommend Cars24 to anyone looking for a simple, efficient, and trustworthy way to sell their car. Their professionalism and friendly service made all the difference.
2 April 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Prasanth, for your wonderful feedback! We’re delighted to hear that you had such an impressive and hassle-free experience selling your car with us. It’s great to know that Nitin’s professionalism, friendliness, and support made the process smooth and easy for you.
We truly appreciate your recommendation and are glad we could provide a simple, efficient, and trustworthy experience. Thank you for choosing us!
-Cars24 Team
Don't be fooled by these guys
Don't be fooled by these guys . They will tell you whatever they need to to sell a car . I'm an uber driver . It was one of the first things I told them . Which means I can't afford a long turn around transfering rego etc.
They told me it wasn't an issue and it was all good .
Now I'm stuck with a car for 2 weeks I can't drive . Thats 3000$ out of my pocket . They have done nothing to rectify the situation .
31 March 2026
Unprompted review
Reply from Cars24 Australia
Hi Edward, We’ve reviewed this case and can see the registration has now been updated and is reflecting online. The matter has been followed up to ensure everything is in place from our end.
– Cars24 Team
I trusted this service as I have sold…
I trusted this service as I have sold my car with self confidence and their inspector has encouraged and enough abilities with respect attitude to get all my way gone through smoothly. Everyone can try and feel the experience by yourself and I mean it’s well organised service. Kind Regards, Sophal
29 March 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Sophal, for your thoughtful feedback! We’re glad to hear that you felt confident and had a smooth experience selling your car with us. It’s great to know that our inspector’s professionalism and respectful approach made the process comfortable for you. We truly appreciate your recommendation and are happy we could provide a well-organised service!
-Cars24 Team
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