I have not received any updates besides one correspondence from this company after I placed my order 2 months ago. They have not shipped out my order and they do not respond to me via email, WhatsApp,... See more
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Item was received but with little to no communication during whole process. Honestly thought it was a scam due to receiving no responses from their number/email/whatsapp until the item just appeared i... See more
Company replied
They eventually shipped my products, which were delivered to my address 12 days after I placed my order. In the meantime, their customer service is slim to nothing. It really isn't the greatest shoppi... See more
I was foolish enough to fall for this scam and buy an item on this website. They took my payment, and then after two weeks just canceled the order without explanation. They do not pick up any calls an... See more
Company details
Written by the company
Carsha is a one-stop beauty wholesale and retail platform. Selling 2000+ branded cosmetics, skincare products and fragrances. Co-operating with 500+ international brands including Aesop, Byredo, Chanel, Clarins, Clinique, Dior, Estee Lauder, Jo Malone, Lancome, La Mer, Tom Ford, Shiseido, YSL and more.
Contact info
Room B8, 1/F, Block B, East Sun Industrial Building, 16 Shing Yip St, 852000, Kwun Tong, Hong Kong
- +852 57454980
- contact@carsha.co
- carsha.co
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Hasn’t replied to negative reviews
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Still haven't received my order...
I received the first wholesale order a month after placing the order. On July 3rd, I placed a second wholesale order and paid $17,650. Since then, this supplier has not been in touch, and I don't know how to get my money back. Be careful!
Updated on September 23:
I received the first part of my order on September 5 and am currently waiting for the second part of the order. You need to improve your customer service. Thank you for sending my order.

Reply from Carsha Global Trading
NO COMMUNICATION FOR OVER A WEEK
NO COMMUNICATION FOR OVER A WEEK. MY ORDER HAS NOT BEEN SENT & NO RESPONSE TO EMAILS OR WHATSAPP MESSAGES!! DO NOT PURCHASE FROM THIS COMPANY.

Reply from Carsha Global Trading

Reply from Carsha Global Trading
Try their tax-free shipping please
Please, try their tax-free shipping, it's really great for small business owners in UAE like me.
Huge room to improve!
They eventually shipped my products, which were delivered to my address 12 days after I placed my order. In the meantime, their customer service is slim to nothing. It really isn't the greatest shopping experience, but I still love the products.
Good wholesaler
Carsha is a good wholesaler and I already made good profilt from their products.
Perfect if they can fix their ingredient translations
Their ingredient lists are not too accurate but I can still find some great products.
I bought a beauty machine here
I bought a beauty machine here. It is very useful. I have been using it for about a month and I have seen some results.
I'm a fan of Jill Stuart's skincare &…
I'm a fan of Jill Stuart's skincare & perfumes. They have many selections I can't find elsewhere, which is super exciting!
My skin feels better
My skin feels a lot better after trying their products, clap clap for the korean skincare.
Packing is not good
They don't know how to pack because every time they waste so many space in the boxes...
Kbeauty products are really affordable…
Kbeauty products are really affordable here and I think they're genuine too. Happy to find this online store.
Perfect foundation
Found a Shu Uemura foundation from Japan on their website, really suitable to my oily skin, love it.
Carol responses promptly and is very…
Carol responses promptly and is very friendly, she also sent us some extra gifts.
My skincare routine is built by them
Honestly, Carsha has everything I need for my skincare routine, all I need is more money.
TWO FAKE SULWHASOO PRODUCTS
I have now ordered two items from Carsha and both are fake. I have contacted them with photos comparing them to products that I know to be genuine, as I purchased it directly from Sulwhasoo, and each are wrong.
They have not gotten in contact with me either. Sulwhasoo is an expensive brand and the discount was not that much less than buying it directly from Sulwhasoo either.
15th JUNE 2024 UPDATE
I have only heard back from CARSHA as I posted a one star review here. You can see their response accusing me the customer of not knowing where I order my products from. As stated I normally order directly from Korea so it should be the same product but both are clearly not correct products.
I've then been accused of well, you didn't complain when you got your first order. Well I ordered it in advance of needing it and before opening it I had put in an order for the Timetreasure Invigorating Lotion.
Upon opening the Invigorating Water, it's consistency was wrong. It also only smelled of alcohol. I know if these products are genuine or not as I've been using them for almost a decade now.
I've now subsequently ordered directly from Sulwhasoo in Korea and received the products. So comparing them to genuine products, the two products from CARSHA are FAKE.
But yet I am being blamed here and they are not willing to take responsibility for sending me fake products.

Reply from Carsha Global Trading
I think i have been scammed as i placed…
I think i have been scammed as i placed order early april its now 22 may and i havnt heard anything

Reply from Carsha Global Trading
The perfume I received is fake.
The perfume I received is fake. I purchased the perfume from saksfifth avenue to compare. The fragrance i received from Carsha box looks of lesser quality and the fragrance itself smells like rubbing alcohol primarily.
I emailed the company and they never replied but they will refute and flag my negative review here. Very suspect.

Reply from Carsha Global Trading
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