I have not received any updates besides one correspondence from this company after I placed my order 2 months ago. They have not shipped out my order and they do not respond to me via email, WhatsApp,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Item was received but with little to no communication during whole process. Honestly thought it was a scam due to receiving no responses from their number/email/whatsapp until the item just appeared i... See more
Company replied
They eventually shipped my products, which were delivered to my address 12 days after I placed my order. In the meantime, their customer service is slim to nothing. It really isn't the greatest shoppi... See more
I was foolish enough to fall for this scam and buy an item on this website. They took my payment, and then after two weeks just canceled the order without explanation. They do not pick up any calls an... See more
Company details
Written by the company
Carsha is a one-stop beauty wholesale and retail platform. Selling 2000+ branded cosmetics, skincare products and fragrances. Co-operating with 500+ international brands including Aesop, Byredo, Chanel, Clarins, Clinique, Dior, Estee Lauder, Jo Malone, Lancome, La Mer, Tom Ford, Shiseido, YSL and more.
Contact info
Room B8, 1/F, Block B, East Sun Industrial Building, 16 Shing Yip St, 852000, Kwun Tong, Hong Kong
- +852 57454980
- contact@carsha.co
- carsha.co
2.3
Poor
70 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Please give a go on Korean skincare!
My first time trying Korean brands! Bought some skincare products for mature skin, I think they are more gentle than the anti ageing products from the US brands, not less effective though! No wonder why the Asian skin is so dewy!
10 May 2022
Unprompted review
Reply from Carsha Global Trading
Dear Nancy,
We are delightful to hear that you love our Korean beauty products. They are wonderful, right?
If you have any other inquiries, please do not hesitate to contact us again.
Wish to serve you again.
Best regards from Carsha.
Authentic products + good packaging.
Thanks, received my first wholesale order. Packed nicely with thick bubble wrap.
1 October 2021
Unprompted review
Reply from Carsha Global Trading
Thanks Maddie!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.