My local Cartridge World has closed down, I rang the number provided on the internet and was delighted to speak with a young man who was very helpful and he sent me the link to what I was looking for.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
carrying ink stock for my old PIXMA 4 function printer/ scanner/ fax and copier. It takes an age to make these machines talk to each other and then there is another round of driver changes or Wi-Fi... See more
Company replied
Peta went the extra mile when I was not home when there was an attempt to deliver my cartridges. Her response reinforces my commitment to this Albany Creek small business. I have been buying cartridge... See more
Company replied
I was very impressed with my experience recently with an online order. Peta from my local Cartridge World took the time to call me and ask how urgently I needed my order and when the best time for del... See more
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Company details
- Toner cartridge supplier
- Computer Accessories Shop
- Computer & Accessories store
- Electronics store
- Printer store
- Printer Ink Refill Shop
Written by the company
From humble beginnings in Adelaide, South Australia, Cartridge World Australia has grown to become the nation's most trusted printing solutions provider — Australia's Original Print Experts. What started as a simple idea to give Australians access to quality, affordable ink and toner cartridges has evolved into a nationwide network of dedicated print specialists, passionate about delivering real value to homes, small businesses, and enterprise customers alike. We pride ourselves on expert advice, premium products, and an unwavering commitment to customer satisfaction — because we understand that printing is more than just ink on paper; it's the proposals, invoices, photos, and everyday documents that keep life and business moving. From ink and toner, printers, stationery, computers, office technology, and 3D printing to everything in between, Cartridge World has you covered — in store or online. Australian owned, community focused, and print obsessed since day one.
Contact info
265/15 Cochranes Road, 3189, Moorabbin, Australia
- (03) 8351 5757
- admin@cartridgeworld.com.au
- cartridgeworld.com.au
4.5
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional service
Always exceptional service from Han at Carine. Goes out of his way to help. We wouldn't go to anyone else.
29 July 2024
Reply from Cartridge World Australia
Hello Michelle
Thank you so much for sharing your experience of the great service received from Han at our Carine store - we'll be sure to let him know!
Team Cartridge World AU
Reply from Cartridge World Australia
Hi there,
Great to hear your order arrived so quickly and ordering was hassle free! Look forward to helping you next time.
Team Cartridge World AU
Fast efficient service and delivery.
28 July 2024
Reply from Cartridge World Australia
Hi Colleen,
We are delighted to hear that you were happy with the service you received and speed of our delivery. Thanks so much for leaving such an awesome review, we look forward to helping you out again soon!
- Team Cartridge World AU
Reply from Cartridge World Australia
Hi there,
We sincerely apologies for sending the wrong colour ink and appreciated the opportunity to correct the mistake by sending you the right one. We are truly sorry for any inconvenience this may have caused and will use this experience to improve. We hope you will consider shopping with us again in the future.
- Team Cartridge World AU
Service was prompt
Service was prompt, clear and easy to negotiate. Wouldn't hesitate to use again,
26 July 2024
Reply from Cartridge World Australia
Hi Annie,
Thank you so much for rating us 5 stars and leaving such a wonderful review. We are thrilled that you had such a great experience with our team, and we hope we can help you again soon.
- Team Cartridge World AU
Bought my favorite Pilot marker refills…
Bought my favorite Pilot marker refills from Cartridge World! I usually buy from Amazon but found out that shipping cost was the same as the product?! Good thing I found here the exact refill brand but cost less. Shipping was quite fast as well. Great job! 👏
25 July 2024
Reply from Cartridge World Australia
Hello Sae
Glad we were able to help in supplying the Pilot marker refills to you - they certainly are a customer favourite! Thanks for choosing Cartridge World.
Team Cartridge World AU
I had reason to search for an Epson spare part
I had reason to search for a replacement part for my Epson printer. Kurt Muller, Master Franchisee undertook to find me a solution no matter what it took. He spent significant time searching avenues and through great persistence actually located a local agent I had missed. He even spoke with them on my behalf and the result was a great repair. I cannot thank Cartridge World enough for their dedication to their clients. You can't do better than shop here - simply the best!
2 July 2024
Unprompted review
Reply from Cartridge World Australia
Hello John
Thank you for getting in touch with your feedback on the service you recently received. We're delighted Kurt was able to assist you with a great outcome for your printer repair and we will pass your comments on to him - happy printing!
Team Cartridge World AU
Confirmed what I wanted quickly
Confirmed what I wanted quickly. Click and collect and no dramas.
12 July 2024
Reply from Cartridge World Australia
Hello Anne
Great to hear you were happy with the service received when using Click and Collect for your order - thanks for sharing your experience and hope we can help again soon.
Team Cartridge World AU
Reply from Cartridge World Australia
Delighted to hear you were happy with the prompt service you received - thanks for sharing your review!
Team Cartridge World AU
Greg from Cartridge World in Mount…
Greg from Cartridge World in Mount Gambier went above and beyond and delivered my goods after hours. I was very appreciatve of this.
14 July 2024
Reply from Cartridge World Australia
Hello Rose
We appreciate you sharing your feedback on the service you received with your order! We will pass your comments on to Greg and the Mount Gambier team. Look forward to seeing you again.
Team Cartridge World AU
Some room for improvement
Overall, I was satisfied with my recent purchase of printer cartridges online, click & collect at my local newsagents. However, on the confirmation of purchase email it states orders will generally be ready for pick up within 24 & 48 hours. I ordered on 18/7/24 and did not receive a email until 24/7/24 (6 days later) that my order was ready for pick up. I wanted to mention this as there is obviously room for improvement.
18 July 2024
Reply from Cartridge World Australia
Hi Toni,
Thanks for sharing your honest review. We greatly appreciate your feedback and will use it to improve in the future. We are glad that you were happy with some aspects of our service, and we hope we can help you out again soon.
- Team Cartridge World AU
Reply from Cartridge World Australia
Hi Chris,
We are delighted to hear that you were happy with the speed of our delivery. Thanks so much for leaving such an awesome review, we look forward to helping you out again soon!
- Team Cartridge World AU
A week after ordering my cartridge…
A week after ordering my cartridge order I havent received my order. I live 2 suburbs away from your suggested supplier but still no cartridges when will my order arrive?
17 July 2024
Reply from Cartridge World Australia
Thank you for your review. Following investigation, we understand the courier was unable to gain access to the delivery address, and therefore your order was taken to the local Post Office for collection. We have been advised that you were informed and the order has now been collected.
Team Cartridge World AU
replacement cartridges.
The cartridges I ordered were not available anymore, and they quickly offered replacements and even refunded some money. Very happy with the outcome.
7 July 2024
Reply from Cartridge World Australia
Hi Loes,
Thanks so much for leaving such a fantastic 5 star review! We are thrilled to hear that you are happy with the service you received, and we look forward to serving you again very soon!
- Team Cartridge World
Couldn’t fault them
Couldn’t fault them, prompt delivery & product was what was ordered
15 July 2024
Reply from Cartridge World Australia
Hi there,
Wonderful to hear that you had such a great experience with us, and that you were happy with our online service. Thanks so much for leaving an awesome review, and we hope we can help you out again soon.
- Team Cartridge World AU
Great Customer Service
Received the Toners with issues not in Suppliers control.
Running the toners with no issues.
Great Customer Service with prompt Replies with missing stock
16 July 2024
Reply from Cartridge World Australia
Hi there,
Thanks so much for leaving such a wonderful review and sharing your experience. We are thrilled that you were so happy with the service you received, and we will be sure to pass your feedback on to the team.
- Team Cartridge World AU
Happy customer
Even though there was a delay regarding the dispatch of my item a representative of Cartridges Geelong contacted me by phone and the matter was successfully resolved. I was quite happy with the outcome and will certainly become a return customer
12 July 2024
Reply from Cartridge World Australia
Hi Richard,
Thanks for bringing this to our attention! We apologise that you encountered this hiccup during your ordering process. We understand that the store has since reached out and resolved the matter. We hope you will consider shopping with us again in the future.
- Team Cartridge World AU
Reply from Cartridge World Australia
Hi Keryn,
We are delighted to hear that you were happy with the speed of our delivery and good communication . Thanks so much for leaving such an awesome review, we look forward to helping you out again soon!
- Team Cartridge World AU
Deliver,,,where is my ink??
Deliver,,,
I am still waiting for my ink???
Why??? Where is it??
4 July 2024
Reply from Cartridge World Australia
Hello Niamh
Thank you for raising this issue. We have asked the store to investigate with the courier and provide an update. We apologise for any inconvenience.
Team Cartridge World AU
Professionalism
Professionalism:
Professionally filled my requirements for business.
Personal approach:
The experience was thoughtful and assisted me financially.
I recommend Cartridge World Australia to my clients and friends and will continue to use his service.
Dr. John Clarkson
Claremont 6010
21 May 2024
Unprompted review
Reply from Cartridge World Australia
Hello John
Thank you so much for your wonderful review of the service you received at our Cottesloe store. Delighted to assist you and help you save $$$ on ink and toner for your business. We truly appreciate you recommending us!
Team Cartridge World AU
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