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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, most reviewers were unhappy with their experience overall. Many customers were dissatisfied with the products, citing issues with quality, such as flimsy materials, and products not matching descriptions or images on the website. People also felt the pricing was too high for the quality received. The refund process was a major point of frustration, with many reviewers finding it difficult to return items, especially due to the requirement of shipping products back to China at their own expense. Some customers also experienced problems with the website, noting discrepancies between advertised features and actual product functionality.

What people talk about most

Product

Customers consistently express disappointment with product quality. Many reviewers report receiving cases... See more

Quality

Reviewers highlight negative aspects of quality. Many customers express disappointment, citing cheap plastic,... See more

Price

Reviewers mention negative feedback about price. Many customers express that products are overpriced for... See more

Refund

Users describe negative interactions with refund processes. Many reviewers report significant difficulty in... See more

Website

Customers had negative experiences with the website. Reviewers reported concerns about the authenticity of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

A shambolic company. Delivery took 13 days to arrive and was so late I had to purchase another case. They then wouldnt engage in any way, refused to compensate and just stopped responding. Do not use... See more

Rated 1 out of 5 stars

I ordered a phone case but when it arrived it did not match the picture on the website. While they were responsive to my emails there returns policy requires you to return the product to China despite... See more

Rated 1 out of 5 stars

Misleading. I searched for leather wallet cases, the listing states "premium leather" but I should have read more detail and read reviews first, the case is PU leather, not actual leather, the case is... See more

Rated 1 out of 5 stars

Awful company. Falsely advertised phone cover by NOT detailing that it was not compatible with fingerprint security. I also found it had to tap much more firmly than comfortable/normal. The site claim... See more


1.8

Poor

TrustScore 2 out of 5

102 reviews

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Rated 1 out of 5 stars

Misleading advertising - damaged item - no news

My mum ordered an iPad case from them, she picked this company as the ad was a sponsored one at the very top of the list on Google. She also assumed it was a UK company given the website. The item arrived almost two weeks later. It was left in the foyer of the block of flats without being signed for. The item was damaged and unsuitable for use. We checked the small print and discovered that we'd have to return the item paying the costs to China, despite the UK front for the company. This is unacceptable. We contacted the company by email immediately (30 August) attaching pictures of the damaged item and as yet have received no reply. She is very upset. You order these things in good faith. They clearly had the cash to get the ad to the top of Google.

20 August 2023
Unprompted review

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