CashForCars.com Reviews 

8,855
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 819 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the quick and simple service, highlighting just how effortless it is to submit details and arrange vehicle pickups. People frequently praise the staff for being exceptionally professional, friendly, and helpful throughout every single step of the transaction. Many buyers note that the quotes provided were fair and competitive compared to other alternatives. However, some reviewers were not happy with unexpected pricing discrepancies, noting that their initial offers drastically changed when the tow truck arrived. Consumers also mentioned frustrating communication challenges, stating that support agents were sometimes disorganized, terribly slow to respond, or entirely unhelpful.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt and courteous tow drivers along with... See more

Staff

Consumers find staff to be positive, helpful, and professional during interactions. Reviewers frequently... See more

Price

Clients share ambiguous opinions on price, with many reviewers reporting that they received the highest and... See more

User experience

Reviewers highlight positive aspects of user experience, describing the overall procedure as fast, seamless,... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. While many reviewers expressed deep... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up... See more

Rated 4 out of 5 stars

Experience was quick and easy. I wish I could’ve gotten just a little bit more for it but I guess I got a fair price considering. I dropped off the car and walked away with a check which I desperately... See more

Rated 4 out of 5 stars

Interesting reading the reviews after I sold my car. I might have been more skeptical if I had read them first but my experience was a lot better than others have faced. Starting off, I did the thing... See more

Rated 4 out of 5 stars

It was easy to fill out the forms, but the phone process is crazy since I sent all the paperwork to them online.

Company replied


Company details

  1. Car dealer
  2. Car accessories shop

Written by the company

CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(8,855)

649 reviews in the last 12 months

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Rated 4 out of 5 stars

Smooth Transaction

The amount of time it took to call, negotiate & schedule the pickup was fantastic. Very smooth transaction. I just wish I had contacted them sooner. Very professional & what was negotiated over the phone is exactly what I received when the vehicle was picked up. Great job!!

3 March 2026
Rated 4 out of 5 stars

Good

Great customer service! The only issues I had was when the tow truck driver arrived to pick up the vehicle, I told him that he's not getting the title until I have a check in my hand. He said he didn't have any information on his end that said he was paying me upon pickup. Two Short phone calls later and I had a check in my hand. Problem solved. Then there was the issue of the title. I was told by Ashley at cash for cars that I didn't have to sign the title . The day after the car was picked up I had to stop by their office and fill out a power of attorney for them take the title . It was fairly easily done . Overall a good experience.

2 March 2026
Rated 1 out of 5 stars

I would call someone else.

First, I started online filling out the form to get rid of a vehicle that I have and it went through the questions of entering the year of the make the model the questions were does the vehicle start? Does it have all its wheels and tires does the vehicle have any damage is all the glass intact and not broken. Do you have the title? I answered all the questions. The vehicle was intact. It did not start. I answered all those questions. I did not have the vehicle title on hand. In other words. I didn’t have the title at this location and it would be difficult for me to go and get it I receive a phone call. In reference to the vehicle being picked up, I was there quoted a cash offer. I made sure to let the person that called me. Know that I don’t have the title at the location where the vehicle is I was told OK that’s not a problem. They couldn’t pick the vehicle up on Tuesday I called early in the morning. They said Thursday between 8 AM and 12 PM. I accepted those terms that’s fine 12:30 PM. I called to find out if someone is coming I was told I’ll be called right back. They called back 15 minutes later and said someone will be on their way in 45 minutes. Sorry this is so long wrapping it up. Long story short the tow truck driver wasted his time driving to my location, more importantly, my time was wasted where the driver showed up he was professional looked underneath of the vehicle, took pictures of the catalytic converter asked for the title. I advised him. I already notified that I don’t have the title here so there was nothing he could do so he left copilot. This is the company that was texting me and making me offers assigned another company to come out and made me an offer that was $175 less so I ended up calling someone else so I guess if you wanna wait around and wait two days to start the process all over again then go with copilot if you like wasting your time I don’t, I will not call again. I will not use the service and I would advise you to go elsewhere. I’m simply being honest about exactly what happened. I have a complete transcript of this as a matter fact I gave it two stars. I think it needs to be a one star review.

8 March 2026
Unprompted review
Rated 2 out of 5 stars

You purchased 4 vehicles from us

You purchased 4 vehicles from us. All of your employees are very hard to understand. During the process, they repeated the same directions repeatedly, and each time I called, I was transferred and had to go through the same steps again. It was very time consuming.

3 March 2026
Rated 5 out of 5 stars

Excellent probing for key items to…

Excellent probing for key items to consider to establish a fair value. Good follow up and automated process before pick up was good. Live in person contact by Panther personnel during pick up and haul away was very easy and friendly personnel.

3 March 2026
Rated 5 out of 5 stars

Very pleased with CashForCars

It was a pleasure to work with the people at CashForCars. Bernardo faithfully stayed in touch with me through the entire process. He found a buyer for my totaled vehicle within 30 minutes of the offer being made available. Patricia was very helpful and walked me through the paperwork process. The tow driver from the local yard in was so very nice and helpful. Since I no longer have a vehicle, he kindly met me at my home to exchange paperwork and handed me the check. The entire transaction was easy and quick. Everyone was kind and professional and they did a wonderful job, I'll contact CashForCars again if the occasion arises.

24 February 2026
Rated 5 out of 5 stars

My experience of losing one of my most…

My experience of losing one of my most favorite car is a little sad. But my experience with CashForCars is great. They are very professional. Gave me good quote and nicely followed up. Even the process of card handling and over all process and pickup was pretty smooth. I strongly recommend when you are in need try CashForCars.

26 February 2026

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