CashForCars.com Reviews 

8,855
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 819 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the quick and simple service, highlighting just how effortless it is to submit details and arrange vehicle pickups. People frequently praise the staff for being exceptionally professional, friendly, and helpful throughout every single step of the transaction. Many buyers note that the quotes provided were fair and competitive compared to other alternatives. However, some reviewers were not happy with unexpected pricing discrepancies, noting that their initial offers drastically changed when the tow truck arrived. Consumers also mentioned frustrating communication challenges, stating that support agents were sometimes disorganized, terribly slow to respond, or entirely unhelpful.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt and courteous tow drivers along with... See more

Staff

Consumers find staff to be positive, helpful, and professional during interactions. Reviewers frequently... See more

Price

Clients share ambiguous opinions on price, with many reviewers reporting that they received the highest and... See more

User experience

Reviewers highlight positive aspects of user experience, describing the overall procedure as fast, seamless,... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. While many reviewers expressed deep... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up... See more

Rated 4 out of 5 stars

Experience was quick and easy. I wish I could’ve gotten just a little bit more for it but I guess I got a fair price considering. I dropped off the car and walked away with a check which I desperately... See more

Rated 4 out of 5 stars

Interesting reading the reviews after I sold my car. I might have been more skeptical if I had read them first but my experience was a lot better than others have faced. Starting off, I did the thing... See more

Rated 4 out of 5 stars

It was easy to fill out the forms, but the phone process is crazy since I sent all the paperwork to them online.

Company replied


Company details

  1. Car dealer
  2. Car accessories shop

Written by the company

CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9k reviews

5-star
4-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(8,855)

648 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Great experience. Paid full amount they quoted and pickup was easy and quick. Support was great to deal with also.

20 February 2026
Rated 5 out of 5 stars

Tow driver/pick up driver very…

Tow driver/pick up driver very professional and reasonable with scheduling pick up.

Whole overall process very smooth from start to finish. Hate to let my vehicle go but it was her time. Thank you for being promptly available to help with the process.

16 February 2026
Rated 1 out of 5 stars

I would not use this company again

I would not use this company again. The language barrier is the first thing; 3 phone calls took 40 min that could have taken 5 min. I could only understand about every third word, and they had trouble understanding me and asked me to repeat myself over and over. 2nd, Once I finally jumped through all the hoops, they told me they would call me 1 hour before picking up my car from the mechanic shop, which was 2 min away from my office. The tow company showed up, told the mechanic they were here to pick up my vehicle, hooked it up, and left. They did not call me, or pick up the title, leave the plate, or leave the check. When I call them, they ask me to bring everything to them, which I could not, and she said, "Well, I don't know what to tell you." I was told the Driver would NOT take the vehicle until he had the title and paid me, which did not happen. When I called the office, the person was very Rude!

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Easy experience

My Q7 suffered engine failure prematurely. Saving me from a total loss, Cash for Cars bought it for $5000 and the process was smooth and easy.

18 February 2026
Rated 5 out of 5 stars

This was the smoothest transaction…

This was the smoothest transaction ever. The auditor was prompt, friendly and professional. I really expected a long drawn out process; however, it was just the opposite. From my contact with Jessica to receiving the cash for my car was absolutely no hassle. They respected my time and gave me more than I expected for my car. I am still amazed at this process. I would tell anyone wanting to sell their car to reach out to Top Dollar. I would like to thank the staff of Top Dollar for assisting me in this process!

23 February 2026
Unprompted review

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