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Review summary

Created with AI, based on recent reviews

Evaluating 242 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease, professionalism, and efficiency, often highlighting the quick and smooth process from appraisal to payment. Many found the staff to be friendly, knowledgeable, and helpful, making them feel comfortable and well-informed throughout their transactions. The prices offered were frequently considered fair and, in some cases, even exceeded expectations. However, some customers also noted initial offers that were significantly lower than anticipated or market value, leading to a need for negotiation. A few other people also felt that the communication regarding payment or offers could be inconsistent or confusing, and some experienced issues with the acceptance process online.

What people talk about most

Service

Consumers generally express satisfaction with the service. Many reviewers highlight the quick, easy, and... See more

Price

Clients share positive opinions on price, with many reviewers receiving fair prices for their items, often... See more

User experience

People report positive experiences with the user experience. Many customers describe the process as easy,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Payment

Reviewers mention positive feedback about payment. Customers consistently praise the fast and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Rated 5 out of 5 stars

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more

Rated 5 out of 5 stars

When I initially sent my sterling silver to Cash for Silver, they made an offer that was much lower than I expected. They quickly returned my silver and life went on. After watching silver prices jump... See more


Company details

  1. Gold and silver trading company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

382 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy peasy

Easy peasy! Requested label, printed and packed up my broken flatware pieces and within a week received a fair price!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Cash for Silver

The whole process of getting my sterling silver evaluated for scrap was made easy by the great people at Cash for Silver. Every step in the process was communicated to me and any questions I had were answered very quickly. I received payment by check and I was very happy with the amount. I highly recommend this service for anyone who wants to sell their sterling silver items.

31 March 2026
Unprompted review
Rated 4 out of 5 stars

My experience was great

My experience was great! My initial offer was increased which really made me happy. However it took over a day to receive my funds instead of same day as promised. But end result was fabulous. Everyone was great to work with. Very satisfied

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Process was a breeze!

The guidelines for sending things to sell were clear and the communication was fantastic. They responded very quickly to my questions. I’m very satisfied with the entire experience.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

The service is quick

The service is quick, easy and convenient. The packing label comes within a couple days or you can print your own. You get an immediate response as soon as your items are received. The prices are fair and payment is sent immediately.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Professionals!

From my first look at your website to the return of my items, your company handled my transaction professionally. That deserves 5 stars. I should deduct one star because I had to refuse your offer, but your free return shipment is appreciated!
-- Ali B

23 March 2026
Unprompted review
Rated 5 out of 5 stars

I received a more than fair offer for…

I received a more than fair offer for my partial Tiffany flatware set. The offer came only an hour or two after the message that they had received my items. The whole process was safe, secure and I am completely satisfied with every aspect of dealing with this company.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Another Satisfied Customer

I've used Cash for Silver on numerous occasions and appreciate the level of customer service. Staff are always courteous, professional, and willing to come to a price that benefits the both of us!

11 March 2026
Unprompted review

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