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Review summary

Created with AI, based on recent reviews

Considering 245 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently describe the process as extremely easy, professional, and smooth from start to finish, often highlighting the convenience of selling precious metals. Many appreciate the prompt communication and the fair prices offered, with some noting that the quoted price exceeded their expectations. The staff is frequently praised for being friendly, knowledgeable, and patient, making customers feel comfortable and valued. Reviewers also commend the fast turnaround time for appraisals and quick payment, often receiving funds the same day the offer is accepted. However, some customers also noted initial offers that were significantly lower than expected or below market value, requiring negotiation to reach a satisfactory price. A few people mentioned inconsistent communication regarding payment or a lack of detailed breakdown for their offers, leading to confusion. There were also instances where the offer was considered unsatisfactory, with some feeling the company's valuation was lower than expected.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the kindness,... See more

Price

Customers had positive experiences with price, with many reviewers reporting that they received fair prices... See more

User experience

People report positive experiences with user experience, consistently describing the process as easy, simple,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Payment

Reviewers mention positive feedback about payment, highlighting the speed and ease of transactions. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Rated 5 out of 5 stars

This process was super easy. They were kind and nice to work with. It was convenient to be able to text questions. They kept me in the loop immediately at every step of the process and the offer came... See more

Rated 5 out of 5 stars

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more


Company details

  1. Gold and silver trading company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

387 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Smooth transaction Start to Finish.

Very smooth transaction. Easy to ship with “the kit”. Unfortunately what I had thought was sterling silver turned out to be plated copper. John took the time to explain their process of testing my items and offered a number of options that were very fair and reasonable. He was very patient with me and I will certainly use Cash for Silver in the future. I trust and completely recommend them if you have silver to sell. It’s easy, secure, and the customer service is exactly as it should be. Thanks John! -Eric

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

My experience from beginning to end was absolutely exceptional. Customer Service was phenomenal, no long waits for replies & constant stay in touch throughout the entire process. I highly recommend Cash for Silver USA! 10 STARS!

16 February 2026
Unprompted review
Rated 5 out of 5 stars

The process was easy

The process was easy, I printed of my mailing label sent in my items and waited for an appraisal. Accepted what was offered ans was paid quickly.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

The whole transaction was pleasant and so easy. I received communication throughout the process. The offer that I received was very fair snd reasonable.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Cash For Silver-Gold USA Is A Reasonable Place To Sell SILVER

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal is reached & they provide fast & insured shipping on products you send them. The customer service is usually good & friendly. I highly recommend using them for quotes on precious metals sales.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

The tracking of the pacwas dead on. The communication from Cash for Silver was very good. I knew every step. The appraisal of the silver was fair and in line with what I expected.
I'll be sending more now that I know I can trust you.
I'm back to report on another transaction with comments on Cash for Gold.
I sent 23 grams of 24k gold and received a fair price. They actually called me and negotiated the final offer.
I have collected gold and silver for a while and now with both metals at significant levels I'll be sending more to them.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Easy money

Easy to understand the process and shipping was a easy tooo great folks great communication all the way through the process

16 January 2026
Unprompted review
Rated 4 out of 5 stars

This was my first time using Cash For…

This was my first time using Cash For Silver and I was apprehensive. But, they were very communicative throughout the process - paid for the shipping of my items - kept me updated at every step of the way and finally gave me a fair market price. I will def use them again.

20 January 2026
Unprompted review
Rated 4 out of 5 stars

Communication is very good

Communication is very good. The process is very easy.
I was hoping to get a little more for my silver. They paid me about 37% of silver market price. I was hoping to get at least 50%. Considering that silver is very high right now, I'm happy with the settlement.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Carl is amazing!!!

Carl is amazing! He gave me a great price for my items and I would recommend Cash for Silver to anyone wanting to sell their precious metals!

23 January 2026
Unprompted review
Rated 1 out of 5 stars

I would give no stars if possible

I would give no stars if possible. I was ripped off; the shipment was “lost”, the owner signed for it at delivery, but “did not receive”. The owner offered 20% of value and is giving the BBB and Mo. Attorney General’s investigators the runaround.

6 October 2025
Unprompted review

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