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Cash for Silver USA Reviews 388

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TrustScore 4.5 out of 5

4.7

Gold and silver trading company
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Review summary

Created with AI, based on recent reviews

Considering 245 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently describe the process as extremely easy, professional, and smooth from start to finish, often highlighting the convenience of selling precious metals. Many appreciate the prompt communication and the fair prices offered, with some noting that the quoted price exceeded their expectations. The staff is frequently praised for being friendly, knowledgeable, and patient, making customers feel comfortable and valued. Reviewers also commend the fast turnaround time for appraisals and quick payment, often receiving funds the same day the offer is accepted. However, some customers also noted initial offers that were significantly lower than expected or below market value, requiring negotiation to reach a satisfactory price. A few people mentioned inconsistent communication regarding payment or a lack of detailed breakdown for their offers, leading to confusion. There were also instances where the offer was considered unsatisfactory, with some feeling the company's valuation was lower than expected.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the kindness,... See more

Price

Customers had positive experiences with price, with many reviewers reporting that they received fair prices... See more

User experience

People report positive experiences with user experience, consistently describing the process as easy, simple,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Payment

Reviewers mention positive feedback about payment, highlighting the speed and ease of transactions. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Rated 5 out of 5 stars

This process was super easy. They were kind and nice to work with. It was convenient to be able to text questions. They kept me in the loop immediately at every step of the process and the offer came... See more

Rated 5 out of 5 stars

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more

Company details

  1. Gold and silver trading company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

388 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Straightforward but—

The process was quite simple and straightforward. However, I requested the payment be made in one form and it was made in another without reason or consultation.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Can't give you a percentage on spot price for any kind of metal

I would not use this company.For a company, not knowing how much percentage, they want is a company that is trying to get someone out of whatever they can.. No, matter what the
Price of it is going up or down. It does not affect the price that they want. If it does, they're trying to get over on someone I recently tried to sell silver to them. But over the phone, he could not give me a percentage of what they're looking to make to me. That's bad business.
You should know as a company. What you're willing to pay over or under spot.
The spot price. If someone can't give you the percentage. they're trying to get over on you.Every business knows how much they want to make regardless of what the spot price is. I highly do not recommend using these people.They're here to take advantage of whoever they can.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Selling silver

Seamless process from start to finish. Fair prices. Exceptional customer service and support.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Very easy to do

Very easy to do. They keep you advised and offer free shipping. Handled quickly. Answered every question in a timely manner. Pleasant staff to deal with.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

This was a very easy process

This was a very easy process. All I did was contact them tell them what I wanted to sell and fill out my information The next thing you know, I was notified my shipping label was on the way. After just a few days, I was notified that my shipment had been received.On the next day, I was given a quote. A very easy process.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Pleasant experience!

I sold some silver jewelry that I had for years. I definitely recommend this company. I received a fair offer for the silver and the process was easy.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish was flawless…

From start to finish was flawless…. Got my label in my email took it about 7 days to get to them they received my items on a Friday and I had an offer 1st thing Monday morning … accepted the offer choose to have my check overnighted by fedex got my check on Tuesday. Will definitely use them again.

25 November 2025
Unprompted review

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