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Review summary

Created with AI, based on recent reviews

Considering 245 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently describe the process as extremely easy, professional, and smooth from start to finish, often highlighting the convenience of selling precious metals. Many appreciate the prompt communication and the fair prices offered, with some noting that the quoted price exceeded their expectations. The staff is frequently praised for being friendly, knowledgeable, and patient, making customers feel comfortable and valued. Reviewers also commend the fast turnaround time for appraisals and quick payment, often receiving funds the same day the offer is accepted. However, some customers also noted initial offers that were significantly lower than expected or below market value, requiring negotiation to reach a satisfactory price. A few people mentioned inconsistent communication regarding payment or a lack of detailed breakdown for their offers, leading to confusion. There were also instances where the offer was considered unsatisfactory, with some feeling the company's valuation was lower than expected.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the kindness,... See more

Price

Customers had positive experiences with price, with many reviewers reporting that they received fair prices... See more

User experience

People report positive experiences with user experience, consistently describing the process as easy, simple,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Payment

Reviewers mention positive feedback about payment, highlighting the speed and ease of transactions. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Rated 5 out of 5 stars

This process was super easy. They were kind and nice to work with. It was convenient to be able to text questions. They kept me in the loop immediately at every step of the process and the offer came... See more

Rated 5 out of 5 stars

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more


Company details

  1. Gold and silver trading company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

389 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I give them a 5 Star rating cuz they deserve it

I had the pleasure of communicating with a gentleman by the name of Carl whom was very quick to update me on everything that was happening. He was also very attentive and quick to respond to all my questions and/or concerns I had. I received a what I believe was a fair offer for what I sent in. And they are sending me back the items they didn't want which I also appreciate. I definitely recommend the anyone looking to sale any jewelry come through this company. I definitely plan on contacting them in the future.

13 November 2025
Unprompted review
Rated 4 out of 5 stars

Carl was great

Carl was great! I had a small problem that he jumped on and took care of immediately and resolved to my satisfaction.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Cash for Silver sent me a paid for…

Cash for Silver sent me a paid for mailer to mail my silver flatware back to them for evaluation. I knew silver had been very strong this year and wanted to sell. Cash for Silver made it easy to do. We agreed upon a price and a check is being fedxd. Could I have gotten more money ? Maybe. I was satisfied. Cash for Silver is a business. I understand they have to make money too.

12 November 2025
Unprompted review
Rated 3 out of 5 stars

I honestly felt like this was a game

I honestly felt like this was a game. I knew going into this how much my items weighed and approximately what the scrap value of the items were. I felt very lowballed by the first offer. I understand that you are a business and want to make as much money as possible. But after declining the first offer, to increase your offer by 33%, makes me feel bad for the poor souls who blindly trusted and took your first offer. It felt like a game. Not an honest value.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Fast and reliable service

I was kept informed every step of the way. The payout was fair and fast! I was so impressed by the whole process. I am so glad I chose Cash for Silver USA! I highly recommend.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy process to do

The process was very simple to understand and use. Once my items were received they told me so and the next thing I got was notification of the estimated amount which I said yes to. I then received a text letting me know that the check was en route to me.

10 November 2025
Unprompted review
Rated 1 out of 5 stars

DON'T DO IT!!!!

I recently sent in a mix of silver to this company. The mix contained old jewelry, pieces of miscellaneous silver, and even 1 stagecoach 1oz. bar of .999 silver. Their appraisal once they received it in the mail was for $20!!! Silver is going for approx. $48 per ounce....the package that I sent them contained ATLEAST 3oz. of silver. The lowest grade of silver in the whole lot was 92.5. Needless to say, I DECLINED the measly $20 offer! What a joke and waste of time sending to this company

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional smooth process

Free shipping label was great and then the offer to send it back free if we declined the offer. Only 1 day to work up the quote and so it was a very speedy and smooth process. Very professional. An exceptional experience!

5 November 2025
Unprompted review
Rated 4 out of 5 stars

Extremely simple and fast cash

This was extremely simple! I boxed up my spare silver and printed the label they provided for my via email. I was notified through text about my silver every step of the way through the shipping process and once they received it and the info for the appraisal process. The appraisal process took only 24 hours and I was sent links through text and email as well the amount they would purchase and to approve that amount or decline for the silver to be shipped back at no charge. The only issue I saw was the appraiser never notifies on the weight of the silver or the price they are purchasing per weight (not much info for invoice). I highly recommend and will definitely use this company again!

4 November 2025
Unprompted review

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