Cashoomo Reviews 5,162

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the product, highlighting the fun and exciting games available, with many noting the potential for real cash wins. The user experience is frequently described as fluid and easy to navigate, making it a favorite platform for many. People also appreciate the excellent customer service, often mentioning quick and helpful responses from the support team. However, some people were dissatisfied with the payment process, experiencing difficulties with redemptions and verification. A few other people also felt that the website's support was not always responsive, particularly regarding live agents.

What people talk about most

Product

Customers consistently note positive experiences with the product, highlighting the wide variety of fun games... See more

User experience

Clients share positive opinions on user experience, with many enjoying the fun games, nice bonuses, and easy... See more

Payment

Reviewers highlight ambiguous aspects of payment. While some customers praise the quick payouts and report... See more

Website

Reviewers mention ambiguous feedback about the website. While some customers praise it as one of their new... See more

Customer service

Consumers find customer service to be ambiguous. While many reviewers praise the customer service as great,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I hit for a decent amount, you can only cash out a small amount a day, but love the games, My first 3 redeems where super quick and easy and now I am a little disapointed my redemption is sitting in q... See more

Company replied

Rated 4 out of 5 stars

Hitting i dont know i haven't played here in a while because they usually take like a week to pay but hopefully its gotten better since then but I am winning at thw moment!

Company replied

Rated 4 out of 5 stars

I'll give them a four cause of customer support and the bonuses they give out if give them five but there technical team is garbage anyways great wins friendly support it's definitely worth it!

Company replied

Rated 5 out of 5 stars

The customer service is outstanding! You are rewarded for every level you meet and they check on you peridically when you haven't been playing for a while, for whatever reason, and will reward you wit... See more

Company replied


Company details

  1. Gaming services

Written by the company

Cashoomo is the place where over 1000 games are for every taste and redemption of your winnings is just a few clicks away! Get ready to delve into the spintastic adventure of the Slots universe and enjoy the ultimate gameplay for free! Cashoomo offers you a chance to play games just for REEL Fun and feel the vibe on its highest peak, right from the comfort of your house. Сherry on top: as a warm welcome gesture, we greet and gift you with sweep coins. When you are ready to level up your sessions with more Winning impressions, use your sweep coins and turn them into real money! Cashoomo is not just about games. It's a place where like-minded players gather from every corner of the globe! Share your top scores, enjoy special promotions and become an integral part of our Cashoomo community. Anything else needed? We got your back! Our 24/7 Support is here to make your experience remain as smooth and hassle-free as possible! Contact support@cashoomo.com if you need assistance. Start enjoying all our perks right away! Join the Cashoomo Family Today!


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

This company used to pay out fine last…

This company used to pay out fine last year like any social casino. However, starting in about February they started throttling people's accounts making us wait weeks for payouts. My most recent payout was 3/13 and has yet to be paid out. I charged back and left. Many of my friends had redemptions cancelled after a month and told they need to verify again. I would avoid this place at all costs. They have a redemption limit too. Anywhere from 100 to 400. But, if you get a big win. Good luck being paid out.

29 April 2026
Unprompted review
Rated 1 out of 5 stars

Website is not Fair.

Website is not Fair.

Their VIP system is rigged and they cap you on your redemptions every day.

29 April 2026
Cashoomo logo

Reply from Cashoomo

Thank you for your honest review, Gabriel, and if you would like us to check your case in more detail, please contact our 24/7 live support!

Rated 5 out of 5 stars

Smooth

Great discount

29 April 2026
Cashoomo logo

Reply from Cashoomo

Thank you for the awesome rating. Means a lot that you chose our service.

Rated 2 out of 5 stars

I've been trying to redeem for days

I've been trying to redeem for a number of days now. I went through the verification process, which took quite a while since they only asked for one piece of information each day rather than asking for and allowing me to upload everything they needed (ID, credit card, proof of address).

I finally completed this process and I still am unable to redeem. Just states "unable to redeem at this time".

I put in a ticket and waited for a response but never got one. I reached back out to the AI chat bot which said it thinks that the ticket somehow didn't get created and put in a new one. Now waiting to hear back on this new ticket which as hopefully been submitted.

I really like the games but I'm pretty disappointed at this lack of communication and my inability to redeem. Really hoping I can change this to a five-star and continue to use this site.

Update/reply to Cashoomo's response:

I have reached out through the live chat. I can only speak with an AI chat bot which is unable to transfer me to a live person. Two support tickets have been submitted but I have not received any response as of yet.

25 April 2026
Unprompted review
Cashoomo logo

Reply from Cashoomo

Your feedback matters to us, thank you, and we invite you to reach out to our 24/7 live support if you would like us to look into anything!

Rated 1 out of 5 stars

Unable to withdraw for $100

Have an available withdraw for $100. Every time I attempt to withdraw my winnings, they return it or it says winnings can't be processed at this time. I submitted the Sumsub verifications and followed up with email 3 times. No response. This sight is a scam.

27 April 2026
Cashoomo logo

Reply from Cashoomo

We appreciate your comments, Tara, and our 24/7 live support is always available if you need clarification or assistance with anything!

Rated 1 out of 5 stars

One of the worst casino apps I have…

One of the worst casino apps I have ever played on. They give you the runaround when it's time to cash out.

20 April 2026
Cashoomo logo

Reply from Cashoomo

Thank you for sharing your experience, Melanie, and if you still have concerns, our 24/7 live support team is here to help you anytime!

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