Nothing beats a good and fun experience go rocket play!! U keep doing you.. payment was received within few hours after withdrawal
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See what reviewers are saying
I was told from live support that there is no more technical error for vip upgrade can you please approve now asap VIP Diamond upgrade status • Any eligible VIP bonuses • Possible... See more
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I was a bit cautious and taken back when I experienced a few issues with with glitches and withdrawals. But after chatting live with a few of the friendly, helpful and efficient staff I have come to r... See more
Company replied
Avoid this website! They make withdrawing your money a nightmare, with constant problems and delays. No proper bank transfer options, just excuses. The games feel like scams designed to make you lose,... See more
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Company details
Written by the company
A team of gaming enthusiasts launched Casino Rocket with a mission to take players on an exciting journey through the world of online entertainment. Featuring a diverse selection of games, including slots, live casino, table games, and more, Casino Rocket combines a sleek design with smooth functionality. With rewarding bonuses, regular promotions, and a strong focus on user experience, Casino Rocket delivers a fun, fair, and secure environment for players at every level 🎰
Contact info
Canada
- casinorocket.com
3.8
Great
158 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great casino
20 May 2026
Unprompted review
Reply from Rоckеt Саsіnо
Hi Shanel,
We’re really happy to hear that you’re enjoying your experience with us.
Feedback like this means a lot to us, as our goal is always to provide a fun, smooth, and enjoyable experience for all our players. It’s wonderful to know we’re making a positive impression.
We truly appreciate your support and look forward to welcoming you back for many more great gaming sessions ahead!
Kind regards,
The CasinoRocket Team
I was told from live support that there…
I was told from live support that there is no more technical error for vip upgrade can you please approve now asap
VIP Diamond upgrade status
• Any eligible VIP bonuses
• Possible goodwill offers (including Free Spins if applicable)
Can you please issue my VIP BONUES
$750 CHIP CREDIT AND ANY FREE SPINS STILL WAITING
Update: When? please give me a time I have sent emails waiting for my $750 cash bonus diamond to be issued 4 hours no reply.. can you please issue all my vip bonues ASAP
Update:
Can you atleast issue me or offer me one of those VIP diamond benifits today. I got nothing for upgrade
11. Special gift
16. Luxury Gifts
17. Personal high cashback offer
20 May 2026
Unprompted review
Reply from Rоckеt Саsіnо
Hi Jordan,
Thank you for taking the time to share your feedback with us. We understand your eagerness regarding your VIP Diamond upgrade and the related benefits, and we’re sorry for any frustration or confusion this delay may have caused.
We’d really like to look into this for you and review the status of your upgrade request as soon as possible. Could you please provide your account details via Trustpilot, or contact our support team directly through live chat or email? Once we have your details, our team will be able to investigate further and assist you with clarification regarding your VIP status, eligible bonuses, and any applicable offers.
We truly appreciate your patience and look forward to helping resolve this for you as quickly as possible.
Update: Thank you for your patience and for providing your details — we really appreciate it.
We’ve reviewed your case, and the technical issue affecting the VIP Diamond upgrade is still being actively worked on by the relevant team. We’ve also noted the compensation that has been provided by your account manager during this period, and we completely understand your frustration with the ongoing delay.
At this stage, we’ve requested an additional update from the team handling the fix to provide a clearer timeline for resolution. As soon as we receive more information, we’ll make sure to update you right away.
Thank you again for your continued patience — we truly understand how important this is for you, and we’re doing everything we can to have it resolved as quickly as possible.
Update : We’re pleased to inform you that, following the delay, the matter has now been resolved and your account has successfully been upgraded to Diamond level. ✨
We would like to sincerely apologize once again for the lengthy delay and any frustration caused throughout the process. At the same time, we truly appreciate your patience, understanding, and cooperation while this was being resolved.
Thank you for bearing with us, and we hope you thoroughly enjoy the benefits and experience that come with your new Diamond status!
Update: Thank you for your patience, and please accept our sincere apologies for the delay.
I’m pleased to confirm that feedback has now been received, and your bonus will be added to your account accordingly. You will also be receiving a follow-up email shortly with further confirmation from your VIP Manager.
We truly appreciate your understanding and patience throughout this process.
Update : To keep you updated, we can confirm that the related bonuses were successfully added to your account on 28 May at 08:54 UTC and have since been played.
We can also confirm that your VIP Manager has been in contact with you via email and remains available to assist further should you have any additional questions or require any further support.
We fully understand the importance of this matter and sincerely appreciate your patience and understanding while this was being reviewed. Thank you for giving us the opportunity to assist you.
Update : Thank you for reaching out. We truly appreciate your loyalty.
Please note that any bonus offers, cashback opportunities, or VIP-related promotions are managed directly by the Account Management Team. Your assigned Account Manager has been in contact with you via email regarding any available bonus offers or VIP benefits applicable to your account.
We thank you for being part of the Rocket community, and we hope you continue enjoying your VIP experience with us.
Kind regards,
The CasinoRocket Team
Reply from Rоckеt Саsіnо
Hi Tony,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you’re enjoying the great variety of games, bonuses, and exciting features we have to offer.
Our goal is to provide a fun and rewarding experience for every player, so it means a lot to know we’re hitting the mark for you.
Thank you for being part of our community, and we look forward to bringing you even more entertainment and rewards!
Happy gaming! 🍀
Best regards,
Rocket Customer Experience Team
I was a bit cautious and taken back…
I was a bit cautious and taken back when I experienced a few issues with with glitches and withdrawals. But after chatting live with a few of the friendly, helpful and efficient staff I have come to realise this app has taken number 1 as my go to play slots. Great games many choices and a variety of bonuses
1 May 2026
Unprompted review
Reply from Rоckеt Саsіnо
Hi Deanne,
Thank you so much for sharing your experience with us! 💛
We completely understand how concerning glitches and withdrawal delays can feel, so we truly appreciate you giving us the opportunity to assist you through live chat.
It means a lot to hear that our friendly, helpful, and efficient team was able to turn things around for you.
We’re thrilled to know that we’ve become your number one go-to for slots! With so many exciting games, plenty of choices, and a variety of bonuses, we’re always aiming to create the best possible experience for our players.
Thank you for your trust and support — we’re so happy to have you with us! ✨ Happy gaming!
Best regards,
Rocket Customer Experience Team
Reply from Rоckеt Саsіnо
Hi Melena,
Thank you for the positive feedback! 🌟
It’s amazing to know you’re enjoying the overall casino experience with us! We aim to make every moment exciting, smooth, and enjoyable.
Your support truly means a lot to us. Thank you for being part of the fun! We look forward to bringing you even more entertainment and great experiences ahead.
Wishing you lots of luck and happy gaming! 🍀
Best regards,
Rocket Customer Experience Team
No bonuses
No bonuses, and after depositing a decent amount not even a free spin. Shittest app EVER
7 May 2026
Unprompted review
Reply from Rоckеt Саsіnо
Hi Jen,
We’re sorry to hear you had such a disappointing experience. We understand how frustrating it can feel when expectations around bonuses or rewards aren’t met, especially after making a significant deposit.
Our promotions and free spins are offered based on specific campaign terms, eligibility criteria, and account activity. We also have multiple deposit offers and promotions available that players can opt into when making deposits. We appreciate that this may not have been clear in your case, and your feedback is valuable to us.
We’d love to take a closer look at this for you. Please send us a message at support@casinorocket.com with your concerns so our team can review your experience and assist where possible.
Thank you for taking the time to share your feedback. We’re always working to improve our service and player experience.
Kind regards,
The CasinoRocket Team
Do not trust them
Do not trust them. They stole money. I have recordings of them altering account figures. I have just spent the last 4 weeks being bounced from person to person, or ignored completely. No resolution. No help. No trust.
UPDATE:
Do not trust their replies below. It has now been almost two months. They have done nothing but continue to ignore me completely. They even close the chat whenever I try to follow up. There is no other way to contact them. Their registered address is not real as I sent a legal letter of demand via registered post.
Update:
They returned my profile to its diamond VIP status which proves they did in fact previously alter it as I had stated.
As expected, they have not continued to return any of the benefits they were stolen. They still owe $750 cash and of course, to no surprise, no one will respond or answer my questions. They just repeat themselves, make false promises or simply refuse to communicate at all. I have all of the chats and interactions recorded. Over the last few months, not only did they now admit to doctoring my account and data, but they then even failed to fix it and instead have just continued to ignore me.
I will once again be making a legal complaint. I will also share all of the communications I have had with them. It is almost unbelievable that they are comfortable with their behaviour being posted publicly.
Update 16/06/26:
They still have not replied to me, or followed up on anything so they must be happy for legal proceedings.
They must not care about and criminal proceedings as they are not even trying to hide their actions now. Not only have they ripped me off, altered gaming accounts (admitted In their replies below,) but now they have once again altered my account and then trying to coerce and gas light me that nothing has happened. Even though it’s literally written below by them. I cannot believe that they have done it again to me.
Please do NOT give them any of your money! They are criminals ( and not nice ones). They will just scam you and ignore you…if you are lucky.
I will add a link if I can, to all of the transcripts and emails that have been posted publicly. They don’t even seem bothered by everyone knowing what they are up to.
Also surprise surprise, their registered address where I sent registered court documents, is not real.
25 April 2026
Unprompted review
Reply from Rоckеt Саsіnо
Hi Lachlan,
Thank you for your continued patience while we completed a full review of your case.
We would like to sincerely apologise for the confusion caused by our earlier communication regarding your VIP status. After an internal investigation, we identified a technical issue that temporarily displayed your account incorrectly as Diamond level. This was not an intentional change or manual adjustment, but rather a system error that has since been corrected.
Your account is currently and correctly set to the Gold VIP level.
We fully understand how frustrating and concerning this situation has been, especially given the length of time this matter has been ongoing and the concerns you have raised around your account activity and communication. We are truly sorry for the inconvenience and for any lack of clarity this has caused throughout the process.
In recognition of your progression to Gold VIP, we have credited your account with a 150 AUD cash bonus with no wagering requirements. This has been added to ensure you still receive the appropriate benefit for your current VIP tier.
We also want to reassure you that your concerns have been taken seriously throughout, and your case was reviewed thoroughly by the relevant teams to ensure accuracy and fairness in the final outcome.
We appreciate your patience while we worked through this and regret the frustration this situation has caused.
Kind regards
The Casino Rocket Team
Reply from Rоckеt Саsіnо
Hello Paigii,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you’re enjoying the site and taking full advantage of our bonuses—that’s exactly what we love to see. Creating a fun, rewarding, and seamless experience for our players is always our top priority.
Your kind words truly mean a lot to us, and we can’t wait to keep bringing you even more exciting offers and great moments.
Wishing you plenty of luck and enjoyment ahead!
Warm regards,
Rocket Customer Experience Team
Deliberate delays on withdrawals
I would like someone to do something and appreciate Casino Rocket replying. Please reply to my email.
I don’t hold any expectations on a resolution, I’ve been saying the same thing to support and to the VIP manager and nothing changes.
I have been a VIP customer for years. I won 6000AUD yesterday morning and it was cancelled 12 hours later for some ridiculous reason. I’ve cashed out again and still having to wait over 24 hours. There is no need whatsoever to hold a players winnings unless you are not a verified player. I have been a verified player for years. In the beginning the payouts were in my account within 24 hours , as time goes on , so the delays in receiving my winnings. Casino Rocker have never not paid me , however the delays receiving funds now are just ridiculous. If our deposits are instant Casino Rocket , why are our winnings not instant . This time I feel very let down and loyalty and customer service means nothing to this casino anymore.
16 March 2026
Unprompted review
Reply from Rоckеt Саsіnо
Hi Keisha,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear how disappointing this situation has been, especially given your long-standing history as a VIP player. We completely understand how frustrating it must feel to experience delays and unexpected changes after a win, particularly when your previous experiences were much smoother.
We also hear your concerns around payout times, and you’re absolutely right, consistency is important, especially for our loyal players. While withdrawals can sometimes take longer due to internal reviews or processing procedures, we understand that this doesn’t make the waiting any less frustrating, especially when you’re used to quicker turnaround times.
Regarding the cancelled withdrawal, we would really like to take a closer look at what happened and provide you with a clear and accurate explanation. Your experience matters to us, and we want to ensure everything has been handled correctly.
Could you please provide us with your account details (email address and full name) so we can investigate this further for you? We’d really appreciate the opportunity to review your case and assist in resolving this as smoothly as possible.
Thank you again for your feedback and for your loyalty over the years. It truly means a lot to us, and we hope to restore your confidence in your next experience.
Update:
Thank you for getting back to us and for sharing your details. I really appreciate your time and patience. I’ve reviewed your account carefully, and I’m truly sorry for the frustration and inconvenience you’ve experienced with your withdrawals. I understand how worrying that situation can be.
I can confirm that your withdrawal has been successfully approved and should already have reached you.
Thank you again for taking the time to share your experience with us. Your feedback means a lot and helps us improve. We’re always here to support you, and I sincerely hope your future withdrawals are processed smoothly. Please feel free to reach out if there’s anything else I can assist you with.
Kind regards,
The Casino Rocket Team
Do not trust this casino. They will try anything to keep your money..
Oh my goodness. Please stay clear of this Casino, they will try everything in their power to reject your withdrawals. From saying that I have used the wrong platform to take out my winnings or the account numbers are wrong, of which have never changed, then all of a sudden requesting my deposit account, of which was completely irrelevant because I don’t use that account to withdraw into. Then one of the latest ones was a technical issue., then the one after that was the fact that I hadn’t played my deposit through three times.
That was a joke in itself because I did increments of deposits, finally won my money back and decided to take it out. They’re utter lies and I do not trust this casino one bit.. almost every single withdrawal has been rejected. I was very fortunate to win a decent sized progressive jackpot at one stage, of which they claim on their withdrawal small print section. that they will pay out all progressive jackpots straight away. Well, they did not. They made me wait for days and days and days to make small withdrawals and told me because it wasn’t a progressive jackpot.. I took a snapshot of the actual progressive jackpot to prove their lies. That meant nothing to them..and did not action my queries or request appropriately.
I think they’re obviously onto something illegal and they haven’t actually got the money. They’re doing some type of money laundering. I don’t know, but I feel something bad is going on in that casino to the point that they probably don’t have enough funds and they’re trying to make money on our winnings anyway they see fit.
I am totally disgusted. I have spent so much money in this damn casino because as they know all gamblers are addicted to some form and they are hoping that you will spend the money that they reject.
Do not trust this casino please go elsewhere for your own good.
12 March 2026
Unprompted review
Reply from Rоckеt Саsіnо
Hi Nedda,
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience and the frustration this situation has caused. This is certainly not the experience we want any of our players to have, and I completely understand how concerning repeated withdrawal issues can feel.
We take feedback like this very seriously and would genuinely appreciate the opportunity to look into your case further to better understand what may have happened. Our goal is always to ensure that processes such as withdrawals are handled as smoothly and transparently as possible, so it’s disappointing to hear that this has not been your experience.
I would really like the chance to review your request and see what we can do to help turn this situation around for you. If you’re open to it, please reach out to us directly at support@casinorocket.com so that we can investigate this matter thoroughly and assist you as soon as possible.
Alternatively, you’re welcome to reply directly to the Trustpilot request with your account details, and we’ll be happy to take a closer look for you
Again, I’m very sorry for the experience you’ve had and appreciate you bringing this to our attention. We hope to have the opportunity to restore your confidence in us.
Update:
Thank you so much for getting back to us and for providing your credentials. I truly appreciate your time and patience. I’ve taken a careful look at your account, and I’m really sorry for the frustration and inconvenience you’ve experienced with your withdrawals. I completely understand how concerning that must have been.
I can see that some of your withdrawals have been successfully approved, and they should have reached you by now. Congrats on your winnings! 🥳
I’d also like to gently mention that our relevant team may request proof of payment for any account used to make a deposit, as part of our standard verification process.
Thank you again for sharing your experience with us. It truly helps us improve. We’re here to support you, and I sincerely hope your future withdrawals go through smoothly without any issues. Please don’t hesitate to reach out if you need anything further.
Kind regards,
The CasinoRocket Team
This is a scam casino
This is a scam casino, haven't had one successful withdrawal ever! They are getting sloppy and can't remember their own lies lol I've been apologized to so many times The word has lost all meaning from them lol. They give false information about withdrawal timeframes, their emails from VIP managers regarding withdrawal issues have key words spelt wrong like instead of typing 'bank transfer withdrawal ' they will have spelt it like 'bant transfer' they apologize the assure that the issue is fixed then something else happens, never contact you when they say, support staff make up things that are not in the terms and conditions, lie about processing requests, each staff member gives different answers to the same question. Withdrawals say instant but 3 days later and haven't even got my withdrawal request processed. VIP managers asking for more Kyc documents and says that's the issue even though I have updated my Kyc documents more than twice in the last year.. you'd think a VIP manager would check your account to see if Kyc documents are on the account and verified before asking for more identification information.. whoops! Bloody scammers and bad at it too. They steal your money and trying to phish for personal information. Lying pigs..
27 February 2026
Unprompted review
Reply from Rоckеt Саsіnо
Hello, Michael.
Thank you for sharing your feedback. We’re genuinely sorry to read about your experience and the frustration you’ve described.
We take allegations regarding withdrawals, communication inconsistencies, and KYC procedures very seriously. Please be assured that withdrawals are processed in accordance with our Terms & Conditions, internal security procedures, and verification requirements. These measures are in place to protect both our players and the integrity of the platform.
We also appreciate your comments regarding the VIP Account Manager communication. Your feedback will be reviewed internally, as maintaining clear, professional, and accurate communication is extremely important to us.
At this time, we are unable to identify your account based on this review alone. In order to properly verify the information and investigate your concerns in detail, we kindly ask that you provide your full name and registered email address by contacting us directly. Once received, our team will review your case thoroughly and respond to you via email with specific information regarding your withdrawals and verification status.
We are committed to operating in a fair and transparent manner, and we would welcome the opportunity to clarify the situation and address your concerns properly.
Kind regards,
Casino Rocket's Customer Experience Team
Great been playing for a while games…
Great been playing for a while games are fun l have had few good wins l don't like pop up to deposit soon as my credits are low it wood be good if withdrawals was more quicker like same day
16 February 2026
Unprompted review
Reply from Rоckеt Саsіnо
Hi Irene,
Thank you so much for your review! We’re really happy to hear that you’ve been enjoying the games and that you’ve had some nice wins along the way — that’s always great to see.
We also really appreciate you sharing your honest feedback. We understand how pop-up deposit reminders can feel distracting when you’re focused on playing, and your comment has been noted. Regarding withdrawals, we completely understand the desire for same-day processing, and we’re always working on improving our systems to make payouts as quick and smooth as possible while still meeting security and verification requirements.
Thank you again for playing with us and for taking the time to share your experience. Your feedback truly helps us improve, and we look forward to many more enjoyable sessions with you.
Kind Regards
The Casinorocket Team
I DO NOT RECOMMEND THIS SITE!!
I DO NOT RECOMMEND THIS SITE!!! it makes withdrawals drag with their excuses and the delays they make it almost impossible.
11 February 2026
Unprompted review
Reply from Rоckеt Саsіnо
Hello Dave,
Thank you for sharing your feedback. We’re truly sorry to hear that your withdrawal experience felt frustrating, and we completely understand how important it is to receive your winnings without unnecessary stress.
First of all, congratulations on your winnings, that’s always great to see! 🎉
Regarding withdrawals, please note that we have a standard verification process in place. In most cases, accounts must be fully verified before withdrawals can be processed. These checks are required for security and regulatory reasons to protect both our players and the platform. While we understand that verification steps can sometimes feel like delays, they are necessary to ensure safe and secure transactions.
That said, we sincerely apologize if the process took longer than expected in your case. This is certainly not the experience we aim to provide.
We have sent a request via Trustpilot asking for your credentials so we can properly identify your account and review your case. You should receive a separate email directly from Trustpilot requesting this information through their secure system. Please note that this process is private, and your details will not be visible publicly.
Once we are able to review your account, we will gladly look into this matter and ensure it is handled appropriately.
Update: We’re still waiting to receive the requested details so we can review this properly. Whenever you’re ready to share them, we’ll be happy to look into your case and assist further.
Thank you again for your feedback.
The CasinoRocket Team
Maybe I'm just shit for luck
Maybe I'm just shit for luck, as didn't get any decent win. I didn't like how it kept trying to get me to deposit once I didn't have enough to continue betting at the amount I was. As the game could be played at a lower bet but it wouldn't let me back onto the game without depositing.
18 January 2026
Unprompted review
Reply from Rоckеt Саsіnо
Hello, Rachel!
We totally get how frustrating that can be! Losing streaks are never fun, and we’re sorry it felt annoying when the game wouldn’t let you continue at a lower bet without topping up. Your feedback really helps us understand the player experience, and we’ll keep it in mind as we look to improve things. Hopefully next time luck swings your way, and the game feels smoother and more enjoyable for you!
Warm regards,
RocketCasino Team
I like that pays out right away don't …
I like that pays out right away don't have to wait days for my winnings.i also like the games they offer . And I also\nLike their support and they're chat rooms .
1 January 2026
Unprompted review
Reply from Rоckеt Саsіnо
Hi Mike,
Thank you so much for sharing your awesome feedback! We’re delighted to hear that you’re enjoying our fast payouts — we understand the importance of receiving your winnings quickly without unnecessary delays. It’s also great to know that you’re having fun with the variety of games we offer, as we’re always working to bring exciting and engaging options to our players.
We’re especially glad to hear that our support team and chat rooms stood out to you. Creating a friendly, helpful, and interactive environment is a key focus for us, so your feedback truly means a great deal to the entire team.
Thank you again for sharing your experience and for choosing us. We look forward to welcoming you back for many more great sessions, smooth payouts, and enjoyable moments!
Warm Regards
The CasinoRocket Team
What I liked most is that I never felt…
What I liked most is that I never felt lost on the site. Everything is laid out in a way that actually makes sense. I did get slightly irritated waiting for my bonus to be credited, but once it arrived, I had a good run and a good time.
29 November 2025
Unprompted review
Reply from Rоckеt Саsіnо
Hi Jasmine,
Thank you so much for your thoughtful review! We're really happy to hear that you found the site easy to navigate. That’s exactly what we aim for.
We appreciate your patience regarding the bonus credit and understand how delays can be frustrating. We’re glad everything was sorted and that you ended up having a great time once it arrived.
If you ever need anything or have suggestions for how we can improve, we’re always here to help. Thanks again for sharing your experience!
Kind Regards,
The CasinoRocket Team
I was a bit skeptical
I was a bit skeptical, but my $30 on Gates of Olympus turned into $120 so fast I literally said “no way” out loud. Money was in my PayPal the next day, no drama at all.
24 November 2025
Unprompted review
Reply from Rоckеt Саsіnо
Hi Noor,
Thank you for sharing your experience with us! We’re glad to hear that everything went smoothly and that your withdrawal was processed without any issues.
If you ever have questions or need assistance in the future, our support team is always here to help. We truly appreciate you taking the time to leave a review!
Kind Regards,
The CasinoRocket Team
What I like here is the reliability
What I like here is the reliability — no random crashes or balance glitches. The only thing that could be improved is having more weekly promotions for regular players.
15 November 2025
Unprompted review
Reply from Rоckеt Саsіnо
Hi Leon,
Thanks for the great feedback! We’re happy to hear you enjoy the reliability and smooth performance. We appreciate your suggestion about adding more weekly promotions — it’s valuable input, and we’ll definitely keep it in mind as we expand our offers for regular players.
Warm regards,
Rocket Casino Team
My experience here has been pretty…
My experience here has been pretty smooth so far. The game selection is huge, and everything loads quickly. I reached out to support about a missing reward, and they fixed it within minutes. Only wish the VIP perks were a bit easier to unlock.
12 November 2025
Unprompted review
Reply from Rоckеt Саsіnо
Hello Rami,
Thank you so much for sharing your experience with us. We’re really glad to hear that everything has been running smoothly for you. It’s also great to know that our support team was able to resolve your missing reward within minutes.
We truly appreciate your feedback regarding the VIP perks. I will share your feedback with the relevant department. Comments like yours help us understand what our players would like to see more of.
If you ever have questions or need any assistance, please feel free to let us know. We’re always here to help.
Thank you again for your kind words and for being with us!
Warm regards,
The Rocket Casino
The games are fun and the interface is…
The games are fun and the interface is really easy to use. The only issue I had was a slight delay in receiving my cashback, but support handled it quickly and politely. Definitely one of the better platforms out there.
10 November 2025
Unprompted review
Reply from Rоckеt Саsіnо
Hi Ruben,
Thank you for taking the time to share your experience—we truly appreciate it!
We’re very happy to hear that you enjoy our games and find the interface easy to use. Your positive feedback means a lot to us.
Regarding the slight delay with your cashback, thank you for your patience. We’re glad our support team was able to resolve it quickly and politely. We always aim to provide fast and helpful assistance.
If you ever have any questions or need help in the future, please don’t hesitate to contact us. We’re here for you anytime.
Wishing you a wonderful day and the best of luck in your games!
Warm regards,
The Rocket Casino
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