I sent an information request via a form and was contact by the lovely Liam, he was really helpful. We managed to get exactly what we needed plus he sold us some new Air Freshener units. Liam was thor... See more
Company replied
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Review summary
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Based on these reviews
Excellent service and always so easy to deal with. Everyone we've ever spoken to regarding business has always been so helpful. Thank you to Mike too for keeping us going!
Company replied
We are so pleased to have made the change to Cathedral as previously we could never talk to anyone but had to submit a ticket and then wait for an impersonal and often unhelpful reply. We now have Ash... See more
Company replied
I work with Cathedral Hygiene across two businesses and wouldn’t hesitate to recommend them. Sarah is a pleasure to work with, as is the rest of the team. Their service has been excellent throughout.
Company replied
Company details
- #4 of 4 best companies in Hygiene Services
Written by the company
Cathedral Hygiene is a family run business and one of the largest hygiene companies in the UK. We provide washroom and hygiene services and are specialists in the safe disposal of sanitary waste.
Contact info
4.4
Excellent
370 reviews
Replied to 92% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 star service
We’ve been with Cathedral for 7 years and never had any problems. They do exactly what they say they will at a very reasonable price. Thank you so much Marmalade on the square Wakefield.
6 May 2025
Unprompted review
Reply from Cathedral Hygiene
What a lovely review, thank you.
Our aim is to provide a great service for our customers and to build relationships that last long term. We will continue to do our very best for you.
The Cathedral Hygiene Team
Reply from Cathedral Hygiene
Thank you for leaving us a 5* review.
We are happy to hear that you have found our service to be efficient and helpful.
The Cathedral Hygiene Team
Reply from Cathedral Hygiene
Thank you for your 5* review, Alex.
We're very grateful for your feedback. We always aim to provide a high quality service, so it's great to hear that you were happy with your experience.
The Cathedral Hygiene Team
Great customer service!
Gareth was very helpful in organising a change with our regular service. The whole process was so quick, it was sorted within one day.
Thank you!
28 April 2025
Reply from Cathedral Hygiene
Thank you for your excellent review.
It's great to hear that you found our service to be quick and helpful. Gareth will be delighted with your positive feedback.
The Cathedral Hygiene Team
Liam was very helpful
Liam was very helpful, and quick to get the job sorted that we needed to. He followed up with phone calls after an email to ensure we were on the same page. Great customer service, very friendly and helpful.
24 April 2025
Reply from Cathedral Hygiene
Thank you for leaving us an excellent review, Stacey.
We always aim to provide great customer service so it is wonderful to hear that we were able to achieve that for you. Liam will be very pleased with your comments - we will ensure that we pass your feedback along to him.
The Cathedral Hygiene Team
Very pleased with the service…
Very pleased with the service offered by Cathedral Hygiene, always very responsive and helpful
24 April 2025
Reply from Cathedral Hygiene
Thank you for your positive review, Phil.
We're delighted to hear you are satisfied with the service that we at Cathedral Hygiene provide. We look forward to continuing with our high standards and keeping you as a valued customer for many years to come.
The Cathedral Hygiene Team
Liam was very helpful and efficient
23 April 2025
Reply from Cathedral Hygiene
Thank you for leaving us a review, Curtis.
It's great to hear that you found Liam to be helpful and efficient. We always love to hear from happy customers.
The Cathedral Hygiene Team
from the first enquiry to getting the…
from the first enquiry to getting the SDU's installed Liam has been efficient and always communicated swiftly
1 April 2025
Reply from Cathedral Hygiene
Thank you for your positive feedback about our customer service. Liam will be pleased to hear that you found him helpful and efficient.
We're very glad that you have chosen us as your hygiene supplier. We will aim to continue this high level of service going forward.
The Cathedral Hygiene Team
Really helpful!
Liam was a big help, sent me all the information promptly and was on hand to answer any questions that we had. Recommend this company!
15 April 2025
Reply from Cathedral Hygiene
Thank you for taking the time to leave us a positive review.
We are very grateful for your recommendation and glad that you found us to be helpful. We will be sure to pass your kind words on to Liam.
The Cathedral Hygiene Team
Cathedral Hygiene The best of the best
We have been using Cathedral Hygiene for over a decade now. They have always provided us with the best service at reasonable costs and gone out of their way to tailor their services to our needs.
11 April 2025
Reply from Cathedral Hygiene
Thank you so much for your lovely review. It is always great to hear such positive feedback from our long term customers.
We aim to provide the best service so we're glad that you have been happy with our company. We look forward to continuing as your supplier for many more years to come.
The Cathedral Hygiene Team
Reply from Cathedral Hygiene
Thank you for taking the time to leave us a 5* review, it's very much appreciated.
We're pleased that you found our team friendly - we aim to provide only the best customer service.
The Cathedral Hygiene Team
thank you for looking after us
we have used cathedral hygiene for about 15 yrs now. the staff that visit our salon are always lovely. thank you for looking after our wash room :-)
2 April 2025
Reply from Cathedral Hygiene
Thank you for your kind review, Lyn.
It's always lovely to get feedback from a longstanding customer. We're really happy to hear that you've received a good service from our staff. We will endeavour to continue this level of service for many years to come.
The Cathedral Hygiene Team
I would highly recommend Cathedral…
I would highly recommend Cathedral Hygiene, they are so helpful, polite and happy to assist with any of our queries. We are currently carrying out a refurbishment of our office and they were very quick to be on hand to help at such short notice.
1 April 2025
Reply from Cathedral Hygiene
Thank you for your 5* star and for recommending our company.
It is great to hear that you've had a positive experience with us. We look forward to continuing as your hygiene provider in the future.
The Cathedral Hygiene Team
Really friendly team…
Really friendly team and made the contract process straightforward and quick.
1 April 2025
Reply from Cathedral Hygiene
Thank you for your kind review, Victoria.
It's great to hear that you are happy with everything that we do, we will pass your comments to the relevant staff. If you do need anything at all, please give us a call.
The Cathedral Hygiene Team
A Quality Service
I have used Cathedral Hygiene for over 15 years and have found there service and quality of goods supplied to always be of top quality
This company give there customers what they want 100% service and quality.
I would not hesitate to recommend them to other companies requiring the services they provide.
28 March 2025
Reply from Cathedral Hygiene
Thank you for leaving us a positive review and for your loyal custom, Andrew.
It's lovely to hear such excellent feedback from a longstanding customer. We're very grateful that you would recommend us and look forward to continuing as your supplier for many years to come.
The Cathedral Hygiene Team
All round excellent service…
Not only is the face to face service for each of our 8 offices, helpful and consistent, the behind the scenes admin and accounts assistance from Cathedral Hygiene is prompt and efficient.
26 March 2025
Reply from Cathedral Hygiene
Thank you for your lovely feedback. We appreciate you taking the time to leave us a review.
We are delighted to hear about your positive experience with our company. We aim for excellent customer service in all areas of the business so it's great that we have been able to deliver that for you.
The Cathedral Hygiene
Reply from Cathedral Hygiene
Thank you for your review, Barry.
It is great to hear that we were able to deal with your request swiftly.
Please do get in touch if you require any further assistance.
The Cathedral Hygiene Team
We are very happy with Cathedral…
We are very happy with Cathedral Hygiene
and the service they provide.
17 March 2025
Reply from Cathedral Hygiene
Thank you for taking the time to leave us a review.
It's great to hear that you are happy with our service. We're very grateful for your excellent feedback.
The Cathedral Hygiene Team
Reply from Cathedral Hygiene
Thank you for your kind words, Mark. We appreciate you taking the time to leave us a review.
It's always lovely to hear from a happy customer. We look forward to continuing as your hygiene supplier in the future.
The Cathedral Hygiene Team
Great customer service from Liam…
Great customer service from Liam Bennett. Thank you for your help.
24 March 2025
Reply from Cathedral Hygiene
Thank you for your excellent review.
We will pass your feedback on to Liam. It will be very much appreciated.
The Cathedral Hygiene Team
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