Catherines of Partick Reviews 355

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and expertise, making the shopping experience enjoyable and stress-free. Many people found the product selection to be excellent, with a wide variety of styles, colors, and sizes available, and were delighted with the quality of their purchases. The overall service and user experience are frequently described as outstanding, with customers feeling comfortable, confident, and well-cared for throughout their visit. However, some people were dissatisfied with the limited selection for certain sizes, finding that the available garments were ill-fitting or unflattering. A few other people also felt that some staff members were pushy or rude, creating an unpleasant and disappointing experience, and expressed frustration when trying to exchange items.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, patience, and... See more

Product

Consumers generally express satisfaction with the product selection, often finding their dream outfits... See more

User experience

Customers consistently report delightful experiences, often highlighting the personalized and stress-free... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, friendly, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers express delight with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited Catherine's looking for a prom dress for my daughter. Her confidence was low after an appointment at a city centre store. We were seen straight away dispite arriving without an appointmen... See more

Company replied

Rated 5 out of 5 stars

My daughter and i were shoping for my MOB dress, we were greeted with a very warm welcoming lady who passed us onto the most patient assistant Sarah. After apologising for loving every dress Sarah h... See more

Company replied

Rated 5 out of 5 stars

Fabulous shop with such lovely staff who certainly know their fashion. Jacqueline looked after me for my MOB outfit and was excellent. She helped me so much with her expertise making it a very success... See more

Company replied

Rated 5 out of 5 stars

Roma was an absolute gem. I was excited & nervous at same time as my first time experiencing this. Roma put me totally at ease explained everything to myself & my sister & included my sister throughou... See more

Company replied


Company details

  1. Dress Shop

Written by the company

One of the largest selections of Mother of the Bride & Groom Dresses in the UK, with perfect outfits for all Special Occasions, Evening Wear.


Contact info

4.9

Excellent

TrustScore 5 out of 5

355 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing staff who spent so much time…

Amazing staff who spent so much time with me and my mum- and the selection of mother of the bride outfits were amazing- thank you

17 November 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

You are very welcome!
Thank you for the 5 star review and for sharing your feedback and we wish both of you ladies a fabulous time at the wedding when the big day arrives!

Rated 5 out of 5 stars

Superb service experience

Superb service from Tanya, put at ease right away and nothing too much trouble. Great experience and got my full outfit so happy. Would highly recommend for shopping for spe ial occasions.

14 November 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your great review and recommendation!
It's fantastic to hear your feedback, Tanya will be thrilled and we're so pleased that we were able to help in finding your perfect outfit!

Rated 5 out of 5 stars

This was my first time being in the…

This was my first time being in the shop and I never new it was appointments only but my friend rang the bell and Roma opened the door and invited us in and made us feel so welcomed and fitted me in and she passed me on to shaleen she took me round the shop gave me options in dresses 2 try on and even gave me a pair or heels aswell there was no pressure to buy anything but a tried a dress on and a was happy with it but then shaleen came back with another dress before tryin on the other ones she picked out for me a tried it on and a fell in love with it so a yes to that dress heels and bag so happy with the service from both they made me feel a million dollars.

13 November 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you so much for your 5 star review!
We really appreciate you taking the time to share your experience, Roma and Shaleen will be thrilled to hear your feedback.
It's fantastic to hear that we were able to help in finding your perfect outfit and we hope you have a fabulous time at the wedding when the big day arrives!

Rated 5 out of 5 stars

Fantastic

What a lovely experience my daughter, the bride, and I had at Catherine’s this afternoon when we went to try Mother of the Bride dresses for myself. Our assistant was Dolly, a lovely lady who couldn’t do enough for us, from showing us dresses and styles to fetching hats and accessories. She was so patient and her customer service was second to none. The result was I bought my dress and hat and am absolutely delighted with them. If you’re looking for a place to go then this is it, I 100% recommend.

6 November 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your great review and recommendation!
We really appreciate you taking the time to share your experience and will pass your lovely comments on to Dolly who will be thrilled.
It's wonderful to hear that you are delighted with your fabulous Mother of the Bride outfit and we all wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

Lovely experience at Catherine of particks

Well what can I say what a lovely experience i had at Catherine of particks picking an outfit for my son's forthcoming wedding..Roma was my stylist for my appointment and I actually can't thank her enough for making a very nervous mother of the groom relax and enjoy trying on dresses that were probably out of my comfort zone but Roma's expertise great sense of humour and reading her audience absolutely shone through ...Thank you so much Roma you have me all sorted for my son's big day ....Thanks again from Isabel x

4 November 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much Isabel for your great review and for sharing your feedback!
We know that shopping for an outfit for such an important occasion can sometimes feel daunting so it's great to hear that you had a lovely experience and we will pass your lovely comments on to Roma.
We hope that you have a wonderful time at the wedding when the big day arrives! x

Rated 5 out of 5 stars

Fabulous experience

Shaleen listened to what I was looking for in my Mother of the Bride outfit, pulled out items fitting my description and a few wild cards that expanded my views. After trying on some lovely dresses we found the perfect dress. Shaleen then proceeded to find a hat that perfectly complemented my dress.
My dress required a small alteration which was performed on the spot. Overall, an experience enjoyed by my daughter ( the bride) and myself.

20 October 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your great review, Shaleen will be thrilled to hear your feedback.
It's wonderful to hear that you enjoyed your shopping experience with us and that we were able to help in finding your perfect Mother of the Bride outfit.
We wish you and your family a wonderful time at the wedding when the day arrives!

Rated 5 out of 5 stars

I was shopping for Mother of the Groom…

I was shopping for Mother of the Groom outfit with my friend. We were served by Shaleen. From the minute we entered the store we were made to feel welcome and it was a lovely relaxed atmosphere. Never felt under pressure to buy. She showed me so many options, one of which I wasn’t sure about, until I tried it on and became my favourite and the one I purchased. Great experience from start to finish. Thank you Shaleen.

30 October 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you so much for your 5 star review, we really appreciate you taking the time to share your experience and will pass your feedback on to Shaleen who will be so pleased.
We're thrilled to hear that you had a great experience and happy that we could be part of helping find the perfect outfit for such a special occasion.
We hope that you have a fantastic time at the wedding when it arrives!

Rated 5 out of 5 stars

Fantastic Shop

We visited the store on Monday afternoon looking for an outfit for my daughter’s wedding and I was truly impressed by the service we received. My appointment was with Jacqueline, she was absolutely fantastic, so friendly and approachable, she instantly put me at ease. She picked out some dresses with me and then encouraged us look ourselves and select any other dresses I wanted to try. Her knowledge on the outfits was exceptional and she guided me through each dress along with a headpiece to complete the look. She helped me edit down my selection to find my dream outfit along with my hatinator, shoes and bag - wow!! This is a lovely store, filled with beautiful outfits with amazing staff! I highly recommend Catherine’s of Partick to any mothers of the bride/groom - this store is so worth a visit.

27 October 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your great review and recommendation!
We really appreciate you taking the time to share your experience and are thrilled that we were able to help find your perfect Mother of the Bride outfit, Jacqueline and the team will be so pleased to hear your lovely feedback.
We hope that you have a wonderful time at the wedding when the day arrives!

Rated 5 out of 5 stars

Fantastic experience at C of…

We had an amazing experience at C of P’s with the lovely Lauren helping me choose the most amazing outfit for my beautiful daughters wedding this month!
I got numerous compliments and folks asking where I’d bought it!
Thanks again for making me feel so special on this most wonderful of days and I would always recommend you!

4 June 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you so much for your lovely review and recommendation!
It's great to get your feedback and we really appreciate you taking the time to share.
It's fantastic to hear that you had a wonderful day and we're thrilled that we were able to help in finding an amazing outfit for such a special occasion and will pass your lovely comments on to Lauren who will be so pleased to hear x

Rated 5 out of 5 stars

Mother of bride outfit

Shaleen was so helpful. Mother of bride out fit bought . Just love it

27 October 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review!
We're thrilled that we could help and that you love your Mother of the Bride outfit!

Rated 5 out of 5 stars

Mother of the bride outfit

Visited the shop during the October week to find a mother of the bride outfit for my mum. Mum was very nervous as dressing up is not her thing. Both of the staff members who helped us - Tanya and Romy - were great at putting her at ease. Tanya listened to what my mum wanted in terms of an outfit and what she was not keen on. Between Tanya and Romy, mum was able to chose a dress and fascinator she really loved and felt comfortable in. Thank you very much for your help :) there was so much choice and friendly and knowledgeable staff that made the experience great. Will send photos after the wedding!

14 October 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review!
We really appreciate you taking the time to share your feedback and it's wonderful to hear that your mum had a great experience in store and that Tanya and Roma were able to help in finding the perfect outfit, the team will be thrilled to hear your lovely comments!
We hope that you all have a fantastic time at the wedding and can't wait to see the photos! x

Rated 5 out of 5 stars

Warm, welcoming and all round fun day!

We went to Cathrine’s yesterday on the search for my mum’s mother of the bride dress. We had already heard good things which is why my mum flew over to go, it was our first and now only stop. We were very well taken care of by the lovely Dolly but the entire team were very warm and encouraging. Mum, who had a very distinct idea in her head, was able to say yes to the dress.. the whole ensemble actually. It was genuinely a lovely experience, I would recommend it to anyone. Thanks again Catherine’s of Partick ladies for all your help!

17 October 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

You are very welcome!
It's great to get your feedback, we're thrilled to hear that it was a lovely experience and that Dolly and the team were able to help in finding your Mum's perfect outfit.
Thank you so very much for the 5 star review and recommendation, we really appreciate you taking the time to share.
We hope you all have a wonderful time at the wedding when the big day arrives! x

Rated 5 out of 5 stars

Mother of the Groom - wonderful experience, so professional!

Visited Catherine’s looking for an outfit as Mother of the Groom for my son’s wedding. Roma served me accompanied by my future daughter in law and my son’s girlfriend. She was a star, very honest and helpful and we found the perfect outfit on the 2nd one I tried. The whole experience from beginning to end was lovely! Thank you Roma!

20 September 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review!
It's great to get your feedback and fantastic to hear that it was a lovely experience and that we were able to help in finding the perfect outfit - Roma will be thrilled to hear your comments.
We hope that you have a wonderful time at the wedding!

Rated 5 out of 5 stars

Shaleen was brilliant

Shaleen was brilliant. Gave great advice on my choice of outfit and made the decision much easier for me . Felt absolutely great on the day of my daughter’s wedding in my Rosa Clara jumpsuit and accessories. Thank you so much Shaleen . Jackie Ferrie

11 September 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

You are very welcome Jackie!
It's fantastic to hear that you felt great on the wedding day, we hope that you had a wonderful time!
Thank you so much for your review, Shaleen will be thrilled, and we really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

A truly special experience from the…



A truly special experience from the moment I walked through the door.
I was shopping for my partner’s son’s wedding and couldn’t have asked for better service. There was a fantastic range of colours and sizes to choose from, and the lady who handled my dress alterations was absolutely brilliant—she got everything spot on. I felt confident and comfortable on the big day. Highly recommended! xx

---

15 August 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your lovely review and recommendation!
It's great to get your feedback, we really appreciate you taking the time to share and it's wonderful to hear that you enjoyed the big day! xx

Rated 5 out of 5 stars

Tanya was a delight !

Tanya, looked after us from the minute we stepped through the door, her expertise and personality shone through, helping us select the most beautiful dress possible for the mother of the bride, an amazingly stunning outcome !

25 September 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review!
It's great to get your feedback, Tanya will be thrilled to hear your lovely comments and it's wonderful to hear that we were able to assist in finiding a dress that you love!

Rated 5 out of 5 stars

Yes to my Dress

I had a wonderful experience at Catherine of Patrick’s while searching for my mother of the groom outfit. Shaleen was absolutely fantastic – warm, professional, and incredibly helpful. She took the time to understand what I was looking for and made the whole process feel relaxed and enjoyable. Thanks to her, I found a beautiful outfit that I feel confident and comfortable in. Highly recommended!

27 September 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you so much for your great review and recommendation!
We really appreciate you taking the time to share and we're thrilled to hear that you had a wonderful experience and that our lovely Shaleen was able to help in finding your perfect mother of the groom outfit!

Rated 5 out of 5 stars

The service was amazing

The service was amazing.
I was looked after by an amazing assistant , shaleen , Who, if I have any further dealings, would ask for specifically.
She was very professional , but also extremely helpful and kind
Shaleen helped me to find my ideal mother of the bride dress
This was after many attempts at other well known establishments . Thank you

24 September 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for sharing your feedback and for your 5 star review!
It's wonderful to hear about your experience in store and that we were able to help in finding your perfect mother of the bride dress and will pass your lovely comments and compliments along to Shaleen who will be thrilled!

Rated 5 out of 5 stars

Fantastic place

I didn't have appointment when I went on Saturday. But they managed to fit me in . I was looking for a dress for my sons wedding Tanya showed me all the dresses and was excellent at doing her job and helped me with my choice which I am delighted with . Would highly recommend Catherine's

20 September 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review and recommendation!
We really appreciate you taking the time to share, it's great to hear that our lovely Tanya was able to help in finding a dress that you're delighted with.
We hope that you have a wonderful time at the wedding!

Rated 5 out of 5 stars

Self confessed non shopper

The whole experience that myself Mother of the Bride and Mother of the Groom exceeded both our expectations.
Shaleen who assisted myself was lovely, helpful, offered lots of advice and was no way pushy in making me purchase anything (even though I did).
I would have no hesitation in recommending Catherine's of Partick and all the staff who were just lovely, but Shaleen was extra special as she helped me, to any ladies looking for that special outfit.

13 September 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you so much for your great review and recommendation!
We really appreciate you taking the time to share your experience. We know that shopping for an outfit for such a special occasion can be daunting, so it's wonderful to hear that you had an enjoyable experience as well as finding the perfect outfit.
We will pass your lovely comments along to Shaleen who will be thrilled!

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