Catherines of Partick Reviews 355

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, understanding, and ability to make them feel beautiful and confident, often highlighting individual assistants for their outstanding service. The overall service is described as fantastic, with many appreciating the personalized approach, lack of pressure to buy, and the enjoyable, stress-free process of finding the perfect outfit, complete with matching accessories. However, some people were dissatisfied with the limited selection for certain sizes, finding that many options looked unflattering or frumpy, and felt pressured to try on dresses they disliked. A few other people also felt that staff could be rude or uncompassionate, particularly when customers were not ready to make an immediate purchase or sought flexibility with exchanges, leading to a disappointing experience.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as friendly, welcoming, and... See more

Product

Clients share positive opinions on product, with many expressing delight about finding their perfect outfit,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as fantastic, wonderful,... See more

Service

Customers consistently note positive experiences with service, often highlighting the professional, friendly,... See more

Quality

Consumers find quality to be positive, with many expressing delight over their purchases, such as stunning... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What can I say about the staff here that will do them any justice. Every one from making the appointment to the care and time spent supporting me choose my MOG dress was simply fantastic. Nothing is t... See more

Company replied

Rated 5 out of 5 stars

We visited Catherine's looking for a prom dress for my daughter. Her confidence was low after an appointment at a city centre store. We were seen straight away dispite arriving without an appointmen... See more

Company replied

Rated 5 out of 5 stars

My daughter and i were shoping for my MOB dress, we were greeted with a very warm welcoming lady who passed us onto the most patient assistant Sarah. After apologising for loving every dress Sarah h... See more

Company replied

Rated 5 out of 5 stars

Fabulous shop with such lovely staff who certainly know their fashion. Jacqueline looked after me for my MOB outfit and was excellent. She helped me so much with her expertise making it a very success... See more

Company replied


Company details

  1. Dress Shop

Written by the company

One of the largest selections of Mother of the Bride & Groom Dresses in the UK, with perfect outfits for all Special Occasions, Evening Wear.


Contact info

4.9

Excellent

TrustScore 5 out of 5

355 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I had such a lovely experience…

I had such a lovely experience yesterday when shopping for an outfit for my son’s wedding. Roma was amazing helped me put together a stunning outfit, absolutely love my dress and hat. Nothing was too much trouble and she made me feel special. Thank you so much Roma.

2 May 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much Fiona for your 5 star review.
It's fantastic to hear that you had a lovely experience in store and that we were able to help find the perfect outfit for such a special occasion!
We will pass your lovely comments onto Roma who will be so pleased!

Rated 5 out of 5 stars

Perfect experience as MOB

Amazing experience shopping for my MOB dress in Catherine’s of Partick. Roma looked after us and was so friendly and helpful. She seemed to know which dresses I suited before me, and ultimately suggested I try on the dress I left the shop with. Completely different colour and style to what I intended to wear, but just perfect. She had a great eye for detail suggesting accessories with no obligation or pushy sales chat.
Nadia looked after me for my alterations and was also very friendly and chatty, giving a professional and personal service.
Anyone worried about choosing their outfit, please don’t, staff are so helpful and knowledge. They are happy to give advice if needed but ultimately just want you to have a great shopping experience for your special day.
Thank you for making my daughters wedding journey extra special.

2 May 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much Lesley for your lovely review!
We really appreciate you taking the time to share your feedback, it's wonderful to hear that you had an amazing shopping experience with us, Roma and Nadia with be so pleased to hear your feedback.
We all wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

This was my first time shopping for a…

This was my first time shopping for a mother of the bride outfit so I was apprehensive. I convinced myself I wouldn’t find anything I liked & would walk out of the shop empty-handed.
How wrong I was!
The kind assistant took me under her very experienced wing & guided me wonderfully to THE outfit. I was completely surprised & over-joyed with my purchase. BIG THANK YOU Roma! 😃

17 March 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

You are very welcome Julia.
Thank you so much for your 5 star review, it's great to get your feedback, we really appreciate you sharing your experience.
It's fantastic to hear that you enjoyed your appointment and that we were able to help find the perfect outfit, Roma will be thrilled to hear your feedback!

Rated 5 out of 5 stars

Had the loveliest Mother of the groom…

Had the loveliest Mother of the groom appointment with Shaleen today , who was absolutely excellent , she knew exactly what I was looking for and got it spot on . Can’t wait to wear my outfit in September. Thankyou so much Shaleen for the easiest appointment ever . 🥰

6 April 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

You are very welcome and thank you so much for your 5 star review! We really appreciate you sharing your feedback, it's fantastic to hear that you enjoyed your appointment with us and that Shaleen was able to help find your perfect outfit.
We wish you a wonderful time at the wedding in September!

Rated 5 out of 5 stars

Fun morning out

Thanks so much Roma for making my search for a mother of the groom outfit so easy, enjoyable and successful 💕 You were very helpful and fun and we enjoyed your chat thanks again Kate x

27 March 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Hi Kate, you are very welcome! And thank you for your lovely review, Roma will be thrilled to hear your feedback.
We know that shopping for an outfit for such a special occasion can sometimes be a bit daunting so we always aim to make it as enjoyable and stress free as possible.

Rated 5 out of 5 stars

Fabulous experience choosing a dress

Fabulous experience choosing a dress, attention and selection was amazing. Helped by Katie who was absolutely amazing and would definitely recommend. Helped me choose a dress and matching hat. Well done Katie. 👏

27 January 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review and recommendation.
It's fantastic to hear that you had a fabulous experience and that our lovely Katie was able to help find your perfect outfit!

Rated 5 out of 5 stars

Just looking-NOT!!

When I phoned to book my appointment I explained I was just wanting to look as my sons wedding is not until later next year. That was not a problem.
I was greeted at the door by Shaleen. Again I explained I was not buying just looking. I had no idea what I liked but Shaleen was so patient with me, going through around thirty dresses and we picked out a few I fancied to try on. I really liked the first dress I tried, with a matching hat, bag and shoes. I felt amazing!
I did try on a few other dresses but nothing matched the first one. I ended up buying the lot. So much for just looking! Shaleen was amazing,so helpful and patient.

19 March 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review, it's great to have your feedback.
It's fantastic to hear that we were able to help find your perfect outfit for such a special occassion and we will pass your kind comments onto Shaleen.
We wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

Prom dress shopping

Have had two visits in past few days and both ladies who helped us were outstanding
Thank you so much to Katie on Saturday and Roma this evening

24 March 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you for your 5 star review, we really appreciate you taking the time to share your experience.
Katie and Roma will be thrilled with your lovely feedback!

Rated 5 out of 5 stars

Great Experience

Arrived at shop and was introduced to Roma who was lovely and put me at my ease
I explained what i was looking for and colours We went through dresses and picked a few to try. Tried on and then Roma brought a dress - tried this on and I knew it was the one Tried another few on but went back to one I loved
Roma addrd shoes and bag to the dress and hat and I felt amazing
Dress has to be altered - adjustments were made and the girls were fab
Was a great experience and my friend and I had an amazing day
Would recommend 100%
Thank you to Roma and alteration girls

19 March 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

You are very welcome and thank you for your lovely review and feedback.
It's fantastic to hear that you had a great experience with us and that our lovely Roma was able to help find the perfect dress!
We will pass your kind comments onto Roma and the alteration girls who will be thrilled with the feedback.

Rated 5 out of 5 stars

Lovely shop with so many different…

Lovely shop with so many different styles. shaleen was very professional, friendly and knew what to offer.

Great varying selection.

Great experience. Outfit bought within an hour. Thank you

17 March 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

You are very welcome and it's wonderful to hear that you had a great experience instore.
Thank you very much for your lovely review!

Rated 5 out of 5 stars

This was my second visit within 5 weeks…

This was my second visit within 5 weeks to try and get a MOB dress, sadly my first visit I couldn't find anything to suit but staff were lovely and helpful.
My return visit on Tuesday 11th of March was booked on the morning of my visit and I was overjoyed they made an effort to fit me in.
I had called to check the dress I liked was available in my size and colour and they kindly kept it for me as I was traveling from Kilmarnock by bus.
On arrival the staff were all pleasant and helpful but I must single out the beautiful Katie, what a credit she is to the store.
Such a beautiful person inside and out,so very helpful and honest and made my day special as I was on my own.
Katie shows that she loves what she does and this shines through when she is serving you.
If you are lucky enough to visit this shop all staff are helpful but again you will be very lucky if you are assigned to Katie she will make your day as special as she is.x

11 March 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your lovely words and 5 star review!
We know that finding the perfect outfit for such a special occasion can be challenging so we are very happy to hear that you enjoyed your shopping experience with us. We are thrilled that you were able to find the perfect outfit with the help of Katie and we will pass on your wonderful comments to her. We wish you a wonderful time at the wedding! x

Rated 5 out of 5 stars

Friendly experience from Dolly .

Friendly helpful experience from all staff. Was given many options on style & colour. Lots of time & attention given from Dolly & treated with personal dignity & respect. Purchased beautiful outfit for my daughter’s wedding. Very pleased.

22 November 2024
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you for your 5 star review, We appreciate you taking the time to leave us this feedback and we are happy to hear that you had such a positive experience. We are thrilled that Dolly was able to help find the perfect outfit, we will pass your lovely comments along. We wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

I visited Catharines of Patrick (…

I visited Catharines of Patrick ( Glasgow )on Saturday 8th March to find an outfit for my son’s wedding, my daughter and I was greeted at the door from a lovely lady who made us feel so welcome. I was then taken care of by a lady called Tanya who couldn’t have been more helpful, I wasn’t sure on the style or colour of dress I wanted so Tanya was very helpful by going through each dress explaining and showing me the colour and style. When I decided on what dresses I liked I then went to try them all on and was able to decide what dress was the one for me. Tanya then helped me by choose a colour of shoes , fascinator and bag to match my outfit. I honestly felt fabulous and I can’t thank Tanya enough for helping take the stress away of finding an outfit she really is an asset to your team.

Mrs Dempster

8 March 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you for your kind words and 5 star review.
We really appreciate you taking the time to share your experience, It's great to hear that you enjoyed your experience with us and Tanya was able to help find the perfect outfit with matching accessories.
We wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

Thank you

Thank to Shaleen for her assistance in helping me find my dress for my son’s wedding - she was lovely and very patient dealing with me looking for a dress when I really didn’t want to be wearing a dress!!!😂I am delighted with my outfit and so glad we made the trip to Catherine’s
J Watt

7 February 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you for your kind words and 5 star review.
We really appreciate you taking the time to share your experience and are thrilled that Shaleen was able to help find the perfect outfit. We will pass your lovely comments along.
We wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

Great Experience

I travelled nearly two hours to this store to find a Mother of the Bride dress, and I'm so glad I did. Roma was amazing. She was so kind, funny and made the experience enjoyable. I was very apprehensive and not looking forward to trying on dresses as I don't wear them very often, but Roma knew exactly what styles and colours to pull that would suit my shape. I didn't feel pressured to buy and I'm so pleased I walked away with a stunning dress.

29 January 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for sharing your experience and for your 5 star review.
We know that it can sometimes be daunting shopping for an outfit for such a special occasion, we always aim to make it as stress free and as enjoyable as possible so it's lovely to hear that not only did you enjoy your experience but also found a perfect dress.
We will pass your kind comments along to Roma, who will be thrilled!

Rated 5 out of 5 stars

Successful trip to Catherine’s of Partick

Had a very successful visit - served by Dolly who was knowledgeable, fun and super supportive. Buying a mother of groom outfit & also a Nana of the groom outfit too! Visited another retailer before but should have just come here first. Wonderful experience. Thoroughly recommend.

12 February 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you so much for your 5 star review and recommendation!
We really appreciate you taking the time to share your feedback.
It's fantastic to hear that you had a wonderful experience here at the store shopping for your mother of the groom & Nana of the groom outfits and we will pass your lovely comments along to Dolly!

Rated 5 out of 5 stars

MOB shopping

MOB shopping

Roma was amazing at helping me choose the right MOB outfit. Felt very relaxed with her and I am delighted with my choice. Roll on July for the big day! Thank you so much you are a star!

7 February 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review!
We're thrilled to hear that Roma was able to help with finding your perfect outfit and will pass your lovely comments along.
We wish you a wonderful time at the wedding in July!

Rated 5 out of 5 stars

Great experience

I am the mother of the groom and I was not sure what I was looking for had no idea at all before I went. Lisa was my helper today she was so patient brought me dresses that I wouldn’t normally have looked at but I am so glad because I ended up with something that I wouldn’t have chosen for myself. Wasn’t looking forward to going because I didn’t know what to look for but thank you Lisa you were back and forward bringing shoes, bags and head wear until I was happy with everything so I did say YES to the dress and accessories. Great experience.

9 February 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review!
We really appreciate you taking the time to share your feedback.
We know that shopping for an outfit for such a special occasion can sometimes be daunting so we always aim to make it as stress free and enjoyable as possible, so it's wonderful to hear that you had a great experience with us and that Lisa was able to help find the perfect outfit!

Rated 5 out of 5 stars

Lisa you’re a Star ⭐ 🥰 xxx

Wow Lisa Was AMAZING 🤩 I honestly didn’t think I would find anything, however Lisa listened and helped me pick some different options. Allowing me to try on and take pictures and not pushy. I’ve been looking since last year and always thought Catherine’s of Partick was super expensive.
Everything was very reasonably priced, not what i was expecting. I left with dress & hat.
You really made it special & not stressful Lisa thank you so much if I could give you 10 stars I would ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Much Love A & E xxx

19 January 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your lovely review!
We're thrilled to hear about your experience and that our lovely Lisa was able to help find the perfect outfit for such a special occasion.
We will pass your comments along to Lisa who will be so pleased with your wonderful feedback! x

Rated 5 out of 5 stars

Had an appointment booked and it was my…

Had an appointment booked and it was my first time visiting Cathrines of Partick. The shop is a large store and plenty of room to move around. The lady assigned to help me was Lisa and she was lovely. The outfits are all sectioned in sizes which is great and what a selection so much choice and colours. Lisa showed me all the dresses and I just let her know what I quite liked from that she kinda knows your style. Lisa was so good at pairing up hats with outfits and shoes were given to try with outfits, did take husband along so he did help however Lisa made the experience for me and to be honest I could have left with a few dresses lol. Chose the dress for my son’s wedding and I would definitely recommend. I will be back for sure . Thanks you Cathrines of Partick x

31 January 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you for your 5 star review, We appreciate you taking the time to leave us this feedback and we are happy to hear that you had such a positive experience. We are so pleased that Lisa was able to help find the perfect outfit, we will pass your lovely comments along. We wish you a wonderful time at the wedding! x

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