Catherines of Partick Reviews 356

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, understanding, and ability to make them feel beautiful and confident, often highlighting individual assistants for their outstanding service. The overall service is described as fantastic, with many appreciating the personalized approach, lack of pressure to buy, and the enjoyable, stress-free process of finding the perfect outfit, complete with matching accessories. However, some people were dissatisfied with the limited selection for certain sizes, finding that many options looked unflattering or frumpy, and felt pressured to try on dresses they disliked. A few other people also felt that staff could be rude or uncompassionate, particularly when customers were not ready to make an immediate purchase or sought flexibility with exchanges, leading to a disappointing experience.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as friendly, welcoming, and... See more

Product

Clients share positive opinions on product, with many expressing delight about finding their perfect outfit,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as fantastic, wonderful,... See more

Service

Customers consistently note positive experiences with service, often highlighting the professional, friendly,... See more

Quality

Consumers find quality to be positive, with many expressing delight over their purchases, such as stunning... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What can I say about the staff here that will do them any justice. Every one from making the appointment to the care and time spent supporting me choose my MOG dress was simply fantastic. Nothing is t... See more

Company replied

Rated 5 out of 5 stars

We visited Catherine's looking for a prom dress for my daughter. Her confidence was low after an appointment at a city centre store. We were seen straight away dispite arriving without an appointmen... See more

Company replied

Rated 5 out of 5 stars

My daughter and i were shoping for my MOB dress, we were greeted with a very warm welcoming lady who passed us onto the most patient assistant Sarah. After apologising for loving every dress Sarah h... See more

Company replied

Rated 5 out of 5 stars

Fabulous shop with such lovely staff who certainly know their fashion. Jacqueline looked after me for my MOB outfit and was excellent. She helped me so much with her expertise making it a very success... See more

Company replied


Company details

  1. Dress Shop

Written by the company

One of the largest selections of Mother of the Bride & Groom Dresses in the UK, with perfect outfits for all Special Occasions, Evening Wear.


Contact info

4.9

Excellent

TrustScore 5 out of 5

356 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Had an appointment booked and it was my…

Had an appointment booked and it was my first time visiting Cathrines of Partick. The shop is a large store and plenty of room to move around. The lady assigned to help me was Lisa and she was lovely. The outfits are all sectioned in sizes which is great and what a selection so much choice and colours. Lisa showed me all the dresses and I just let her know what I quite liked from that she kinda knows your style. Lisa was so good at pairing up hats with outfits and shoes were given to try with outfits, did take husband along so he did help however Lisa made the experience for me and to be honest I could have left with a few dresses lol. Chose the dress for my son’s wedding and I would definitely recommend. I will be back for sure . Thanks you Cathrines of Partick x

31 January 2025
Unprompted review
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Reply from Catherines of Partick

Thank you for your 5 star review, We appreciate you taking the time to leave us this feedback and we are happy to hear that you had such a positive experience. We are so pleased that Lisa was able to help find the perfect outfit, we will pass your lovely comments along. We wish you a wonderful time at the wedding! x

Rated 5 out of 5 stars

The honesty of the sales assistant and…

The honesty of the sales assistant and the amount of time and effort she gave to me. The choice was good and she just seemed to know exactly what she was doing. Friendly and very attentive.

31 January 2025
Unprompted review
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Reply from Catherines of Partick

Thank you for your 5 star review, We appreciate you taking the time to leave us this feedback and we are happy to hear that you had such a positive experience. Have a wonderful time at your event.

Rated 5 out of 5 stars

Dolly served me yesterday afternoon and…

Dolly served me yesterday afternoon and helped us chose a MOB outfit. She was amazing and helped me find the perfect outfit. Nothing was too much trouble for Dolly she chose hats, accessories and shoes to match the outfits and would have pulled the shop out for me. I can highly recommend Dolly she was brilliant and I bought a dress and matching hat which I can’t wait to wear later this year.

29 January 2025
Unprompted review
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Reply from Catherines of Partick

Thank you for your kind words and 5 star review. We really appreciate you taking the time to share your experience and are thrilled that Dolly was able to help find the perfect outfit, we will pass your lovely comments along. We wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

Aisle Style! 10/10 Experience <3

Could not recommend Catherine’s of Partick enough! From the moment we walked in, we were greeted with warmth and professionalism. The staff are incredibly knowledgeable and genuinely care about helping you find the perfect dress for such a special occasion.

The selection of Mother of the Bride/Groom and guest dresses is absolutely stunning—elegant, sophisticated, and available in a wide range of styles, sizes, and colours to suit every taste. The quality of the fabrics and attention to detail in the designs are second to none.

What truly sets this boutique apart is the exceptional personal service. The team takes the time to understand your preferences, offer expert advice, and ensure you feel confident and beautiful in your chosen outfit. They go above and beyond to make the experience enjoyable and stress-free whilst offering alteration opportunities for your outfit too.

If you’re looking for that perfect dress and a truly memorable shopping experience, Catherine’s of Partick is the perfect place. As the bride to be, I was honoured to visit Catherine’s of Partick not once but twice for both my Mum, Val, and Mother-in-law to be, Sandra. We were lucky enough to have Lisa from the shop help and assist us for BOTH visits so it made the experience personal, familiar and comforting. We even purchased the perfect hats to finish off the final look. On both occasions, we left feeling very happy and on a high. I look forward to watching my Mum and Mother-in-law to be walk down the aisle in style and dance the night away in their gorgeous wedding outfits.

A big thank you to Lisa and the staff at Catherine’s of Partick for your time, patience, advice and positivity.
Natalie, Valerie & Sandra xxx

11 January 2025
Unprompted review
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Reply from Catherines of Partick

Thank you for your 5 star review, We appreciate you taking the time to leave us this feedback. we are so pleased to hear that you had such a positive experience and enjoyed your visits to the shop. We aim to give everyone a wonderful experiance choosing thier outfit and we are thrilled that Lisa was able to help find the perfect outfit twice! we will pass your lovely comments along. We wish you all a wonderful time at the wedding!

Rated 5 out of 5 stars

First class experience

First class experience.
Lisa helped us choose the perfect mother of the bride outfit including all lovely accessories. She was patient, honest and guided us through various styles and colours to help us secure the most gorgeous dress. Would recommend her to anyone!

14 January 2025
Unprompted review
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Reply from Catherines of Partick

Thank you for your kind words and 5 star review. We really appreciate you taking the time to share your experience, it’s great to hear that you enjoyed your experience with us and Lisa was able to help find the perfect dress. We wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

Such a friendly shop with a huge…

Such a friendly shop with a huge choice. Special shout out to Roma that had the patience of a saint dealing with me and my daughter being so indecisive. So happy with my outfit for the wedding later in the year.

20 January 2025
Unprompted review
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Reply from Catherines of Partick

Thank you for your kind words and review. We really appreciate you taking the time to share your experience and are thrilled that Roma was able to help find the perfect outfit, we will pass your lovely comments along. We wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

Amazing Service from Irene…

Just spent the afternoon in the store getting a Mother of the Bride outfit that didn’t look like a traditional “Mother of the Bride”.. Irene was amazing and would have pulled out the full store stockroom to help me find an outfit ..She was so patient and knew exactly what to suggest to help me get there .. an absolute star ⭐️

19 January 2025
Unprompted review
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Reply from Catherines of Partick

Thank you for your 5 star review, We appreciate you taking the time to leave us this feedback and we are happy to hear that you had such a positive experience with Irene. We will pass your comments along. We hope you have a fantastic time at the wedding.

Rated 5 out of 5 stars

We travelled from Ireland to come here!

My mum and I came here from Ireland, as we had heard such incredible things about Catherine’s of Partick. It was fabulous! From the moment we came in, we were greeted straight away with a friendly welcome from Sheleen. She showed us a huge variation of mother of the bride dresses in different colours and styles and giving great advice on what would suit my mum’s figure. It was a wonderful experience all around, and we went home with the dress that day!!! Sheleen gave us advice on different accessories and was extremely patient throughout the entire appointment and she made us feel very calm and relaxed, we found the perfect dress - beautiful, elegant and so different, we love it! Thank you so much for making such a great memory for us!

18 January 2025
Unprompted review
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Reply from Catherines of Partick

Thank you for your 5 star review, We appreciate you taking the time to visit us in Glasgow and leaving us this great feedback .We are happy to hear that you had such a positive experience. We are thrilled that Shaleen was able to help find the perfect outfit, we will pass your lovely comments along. We wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

Excellent service

Excellent service, really enjoyed my experience with Irene, such a lovely, patient and knowledgable lady who put me at ease and really helped me narrow down my favourite dresses to two choices. Finally picked the one with her help and left feeling very happy with my decision.

18 January 2025
Unprompted review
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Reply from Catherines of Partick

Thank you for your kind words and 5 star review. We really appreciate you taking the time to share your experience and are thrilled that Irene was able to help find the perfect outfit, we will pass your lovely comments along. We wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

Roma you were absolutely amazing

Roma you were absolutely amazing. I am a plus size lady and was VERY anxious about going for an outfit. Roma immediately knew how anxious I was and put me to ease. She has a knack for knowing what could/couldn’t suit me and brought me a variety of dresses to try and I knew the one for me as soon as she zipped me up. Thank you Roma and everyone in the store for being so, so kind

17 January 2025
Unprompted review
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Reply from Catherines of Partick

Thank you very much for your lovely words and 5 star review! We know that finding the perfect outfit for such a special occasion can be challenging so we are very happy to hear that you enjoyed your shopping experience with us. We are thrilled that you were able to find the perfect outfit with the help of Roma and we will pass on your wonderful comments to her. We wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

Mother of the Groom

This was my first experience of looking for a dress for my son’s wedding. Tanya was my server and she had a great knowledge of all the different styles of dresses and between us managed to pick plenty for me to try on. One of the first dresses I tried I decided was the one for me. Tanya produced matching hat, shoes and bag to allow me to get the full effect. Thanks for making it such a wonderful experience.

14 January 2025
Unprompted review
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Reply from Catherines of Partick

Thank you for your 5 star review!
We really appreciate you taking the time to leave us your feedback and are so happy to hear that you had a wonderful experience.
We're thrilled to hear that Tanya was able to help find the perfect outfit and will pass your lovely comments along!

Rated 5 out of 5 stars

Outstanding Service and a Truly Memorable Experience

I had the absolute pleasure of working with Roma to find my mother-of-the-groom dress, and I cannot recommend her enough! From the moment we started speaking, she made me feel so comfortable and at ease. Despite my tight timeline and concerns about finding the right fit for my size, Roma reassured me with such confidence that we would find the perfect dress—and she absolutely delivered.

Roma took the time to walk me through all the available styles, colour choices, and options. Not only did she listen to my preferences, but she also made recommendations of her own that ended up being spot on. After narrowing down the selection, she asked me to choose my favourite dress to try on first. Amazingly, even after trying on 10+ other dresses, I came back to that very first one—it was simply outstanding.

The moment I stepped into that dress, Roma knew it was the one. Before I even showed my friend, she accessorized me with shoes, a bag, and a hat, creating a complete look that made me feel like a million dollars. The outfit highlighted my best bits, quieted my worries about my size, and truly made me feel fantastic. With just over seven weeks until the big day, I’m so relieved and grateful for Roma’s expertise and support.

This was such an emotional experience for me, and I feel incredibly fortunate to have had Roma by my side. If you’re looking for the perfect dress for a special occasion, I wholeheartedly recommend Catherine's of Partick. And if you have the chance to work with Roma, you’re in for an outstanding experience. She is simply amazing!

13 January 2025
Unprompted review
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Reply from Catherines of Partick

Hi Paula, thank you so much for your wonderful review and recommendation!
We are so happy to hear your feedback, that you had such a lovely, memorable experience in store is truly wonderful to hear.
We will pass your lovely comments onto Roma who will be thrilled!
And from all of us, we hope that you had a fabulous time at the wedding!

Rated 5 out of 5 stars

Served by Roma

Served by Roma, who couldn't have been more helpful and patient. Roma took time to get a good idea of what I was looking for and there is a great selection of dresses to choose from. Left the shop with my entire outfit, from dress to hat, shoes and accessories. Thank you.

13 January 2025
Unprompted review
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Reply from Catherines of Partick

You are very welcome Shirley and thank you for your 5 star review!
We really appreciate you taking the time to share your feedback from your experience and are so pleased to hear that you found your perfect outfit with us.

Rated 5 out of 5 stars

Roma was fantastic

Roma was fantastic. I was a bit anxious, and she completely put me at ease from the start. Roma completely understood exactly what I was looking for and helped me find the perfect dress for my son's wedding. I didn't think I would find a dress so quickly thought it would have been weeks of traipsing round the shops. I can't thank her enough it's a massive weight off my mind.

11 January 2025
Unprompted review
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Reply from Catherines of Partick

Thank you so much Patricia for your 5 star review!
We know that shopping for an outfit for such a special occasion can sometimes be daunting so we aim to make it as stress free and enjoyable as possible. We're thrilled to hear that with the help of our lovely Roma you found your perfect dress and will pass your lovely comments onto Roma.

Rated 5 out of 5 stars

Excellent service. Visited the shop today and I was served…

Visited the shop today and I was served by a lovely lady called Roma who was very friendly and welcoming and made choosing my Mother of the Bride dress less stressful.
She asked several questions to help her choose dresses that suited me. She also chose beautiful accessories to match the dresses. Roma went above and beyond to help me, making me feel very comfortable. Thank you so much for your help.
I would definitely recommend Catherine’s of Partick for excellent service, especially Roma, thank you.

10 January 2025
Unprompted review
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Reply from Catherines of Partick

Thank you very much Angela for your 5 star review and recommendation!
We really appreciate you taking the time to share your experience and are thrilled that Roma was able to help find the perfect outfit and will pass your lovely comments along.
We wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

Great range of outfits and very…

Great range of outfits and very attentive service from Katie

3 January 2025
Unprompted review
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Reply from Catherines of Partick

Hi Riona, thank you so much for your feedback and 5 star review!

Rated 5 out of 5 stars

Mother of the Groom...An amazing experience I had today…

An amazing experience I had today shopping at Catherine of Partick. Dolly was first class. I thought shopping for the mother of the groom outfit was going to be a nightmare. But it was the total opposite thanks to Dolly. From arriving in the store to payment of my outfit it was a laugh all the way. They made me feel very special. Thank you. Recommend 100%

6 January 2025
Unprompted review
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Reply from Catherines of Partick

Thank you very much Bernadette for your 5 star review and recommendation!
We really appreciate your feedback. We know that shopping for formal wear can be a bit daunting so we always aim to make the appointments as enjoyable and stress free as possible.
It's great to hear that you enjoyed your experience with us and with the help of our lovely Dolly were able to find the perfect outfit!

Rated 5 out of 5 stars

First Class Service from Katie

I recently had the pleasure of being assisted by Katie for my mother of the bride dress appointment, and I cannot recommend her highly enough. From the moment I walked in, Katie was attentive, making me feel comfortable and truly listened to my needs and preferences. Nothing was too much trouble for her.

Katie assisted me with not only finding the perfect dress but also selecting all the right accessories to complete the look. Her keen eye for detail and her warm, professional demeanour made the entire experience enjoyable and stress-free.

I’m absolutely thrilled with my dress and can’t wait to wear it in May for my daughter’s wedding in London. Thank you, Katie, for your outstanding service!

Lisa

27 December 2024
Unprompted review
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Reply from Catherines of Partick

Hi Lisa, thank you very much for your lovely review and recommendation, we really appreciate you taking the time to share your feedback and we will pass your lovely comments onto Katie.
It's great to hear that you enjoyed shopping with us and that Katie was able to help find your perfect dress!
We wish you a wonderful time at the wedding in May!

Rated 5 out of 5 stars

Thank you Katie!

I visited Catherine's of Partick today very unsure of what I was looking for in terms of colour, style etc as mother of the bride. The range and quality of dresses is impressive and Katie assisted me with dress after dress until I found the one for me. This was matched with a very unique hat and I left the shop very happy and relieved indeed. Thank you Katie for all your patience, kindness and attention.

16 December 2024
Unprompted review
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Reply from Catherines of Partick

Thank you very much for your 5 star review!
We know that finding the perfect outfit for such a special occasion can be daunting so we are very happy to hear that you enjoyed your shopping experience with us and we will pass your kind comments onto Katie, who will be thrilled.

Rated 5 out of 5 stars

Excellent quality

I visited Catherine’s of Partick a few weeks ago not sure what I wanted. The staff seemed to know what was my style and fit they could not have been more helpful and friendly. I would like to especially thank Dolly for dressing me and her kindness shone through. I cannot wait to wear my beautiful dress and hat come April 2025. Cannot recommend this shop highly enough.

25 November 2024
Unprompted review
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Reply from Catherines of Partick

Hi Pauline, thank you very much for your review and recommendation!
We really appreciate you taking the time to share your feedback and we along with Dolly are thrilled that we could be part of helping you find your perfect outfit for such a special occasion.
We hope that you have a fabulous time at the wedding in April!

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