Cbeautymall Reviews 81

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent pigmentation and effectiveness. Many appreciate the careful selection of brands and the wide range of unique items available. The delivery service is frequently highlighted for its speed, with many reporting quick arrival times, even for international shipments, and products arriving well-packed and undamaged. However, some customers experienced issues with their orders, including extended shipping times, missing items, or shattered products upon arrival. A few also expressed dissatisfaction with customer service, citing unhelpful responses, incorrect information, or difficulties with address changes and refunds.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers frequently praise the high... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high quality and pigmentation of eyeshadows... See more

Order

Reviewers highlight ambiguous aspects of order experiences. While some customers consistently receive their... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the support team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time on CBeauty Mall, definitely not the last! I received my parcel in France 2 weeks after placing my order and happily surprised to see that everything was very carefully packed. I chose diffe... See more

Rated 5 out of 5 stars

I always have a perfect experience with C beauty mall, I love that I can trust that their products are legitimate & their shipping is very reasonable, much faster than other foreign shipping that I us... See more

Rated 5 out of 5 stars

I love Cbeautymall so much! I love that it has a range of brands that are underground for those in the United States and that we have a way to access them. Shipping has always been quick and their cus... See more

Rated 5 out of 5 stars

I appreciate the updates I received on my order. I purchased an item that had to be pre-ordered so it took a while to receive my item. However, once it shipped it did arrive in a timely matter. My pro... See more


4.3

Excellent

TrustScore 4.5 out of 5

81 reviews

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Rated 5 out of 5 stars

Very quick shipping

Very quick shipping! The products are awesome! Both times that I ordered (2 times in the span of 1 month), the products have arrived in 10 days from the day of buying the products with shipping from China to Romania. I love the products! Now I ordered the palette from Goul in Japan and a gloss palette and I am extremely happy about them ❤️

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Ordered once - good experience

Ordered from them just once, but everything was good. Email notification with shipping info, the products, the packaging, all great! Took a little while to get to me (Croatia), but worth the wait, Girlcult is a fantastic brand!

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Great palette.

Good quality shadows, well-chosen colours, and a nice mix of textures. All in a very pretty palette. I love it and am using it a lot!

29 April 2025
Unprompted review
Rated 5 out of 5 stars

all good

the products are good quality and the delivery went well, everything was well packaged

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Good products & lovely customer service

Everything I purchased through them is high quality. I got some great deals & very cute freebies. There was a little issue with my order where something was out of stock & someone at cbeautymall reached out to me immediately, helped me find something else & changed the order for me. They were very kind and helpful. The package came in the amount of time I expected it to. Overall a very nice experience, I will be ordering through them again.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing quality products, never disappointed

I have always been so satisfied with every product I’ve received from Cbeauty Mall. I don’t think they could ever disappoint me! Their selection of products is truly fascinating and every brand I have tried so far has been amazing quality.

8 February 2025
Unprompted review

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