Cbeautymall Reviews 81

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent pigmentation and effectiveness. Many appreciate the careful selection of brands and the wide range of unique items available. The delivery service is frequently highlighted for its speed, with many reporting quick arrival times, even for international shipments, and products arriving well-packed and undamaged. However, some customers experienced issues with their orders, including extended shipping times, missing items, or shattered products upon arrival. A few also expressed dissatisfaction with customer service, citing unhelpful responses, incorrect information, or difficulties with address changes and refunds.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers frequently praise the high... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high quality and pigmentation of eyeshadows... See more

Order

Reviewers highlight ambiguous aspects of order experiences. While some customers consistently receive their... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the support team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time on CBeauty Mall, definitely not the last! I received my parcel in France 2 weeks after placing my order and happily surprised to see that everything was very carefully packed. I chose diffe... See more

Rated 5 out of 5 stars

I always have a perfect experience with C beauty mall, I love that I can trust that their products are legitimate & their shipping is very reasonable, much faster than other foreign shipping that I us... See more

Rated 5 out of 5 stars

I love Cbeautymall so much! I love that it has a range of brands that are underground for those in the United States and that we have a way to access them. Shipping has always been quick and their cus... See more

Rated 5 out of 5 stars

I appreciate the updates I received on my order. I purchased an item that had to be pre-ordered so it took a while to receive my item. However, once it shipped it did arrive in a timely matter. My pro... See more


4.3

Excellent

TrustScore 4.5 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cbeautymall Love & Support

CBeautyMall, is a place where I can find what I want, what I need. No matter what I always get the best products.
Here,I am not just reviewing for CBeautyMall, This My Love♡ & Support for CBeautyMall.

12 December 2024
Unprompted review
Show reviews in all languages. (81 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look