Cellmetics Beauty Reviews 

833
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 831 reviews, reviewers overwhelmingly had a great experience with this company, noting exceptional overall quality and satisfaction. Customers frequently praise the mascara and eyeliner for their smooth application, long-lasting wear, and wonderful ability to lengthen lashes without any clumping. People also deeply appreciate the thoughtfully designed wands and the remarkably elegant packaging that safely protects the items inside. However, some people mentioned experiencing frustrating delivery delays or missing orders that unfortunately failed to arrive on time. A few consumers also noted that the waterproof formula can occasionally be quite challenging to remove or requires extra effort with specialized makeup remover.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that it provides great coverage and impressive... See more

Quality

Reviewers highlight positive aspects of quality, noting that the mascara goes on smoothly, provides... See more

User experience

Users describe positive interactions with user experience, noting that ordering is straightforward and the... See more

Order

Clients share ambiguous opinions on order, as some reviewers experience smooth purchases and fast delivery,... See more

Delivery service

People report positive experiences with delivery service, noting that packages frequently arrive quickly and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I just started trying the blue mascara which I like. I first used it under the timeless black which was nice. Now, by itself. It seems easier to remove at night and I'm wondering what the difference... See more

Company replied

Rated 5 out of 5 stars

I continue to be impressed and amazed by their customer service. After sending my email regarding my package being "stuck" at the last destination, not only did I get a response immediately, but mir... See more

Company replied

Rated 5 out of 5 stars

The mascara ordered was never delivered to my home. No it was delivered somewhere! I couldn’t figure out where. In exasperation, I notified the company, and though the first suggestion was, I ask all... See more

Company replied

Rated 5 out of 5 stars

I've been searching for a non-clumping mascara for some time and always been disapointed. I've never liked thick, cakey lashes--I just want color.This time, it was absolutely non-clumping. I didn't ha... See more

Company replied


Company details

  1. Cosmetic Products Manufacturer
  2. Cosmetics shop

Written by the company

💋 Beauty isn’t about looking younger—it’s about embracing where you are now. Thoughtful cosmetics for mature skin.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

833 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(833)

832 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am thankful for finding a mascara and…

I am thankful for finding a mascara and eyeliner that doesn’t have any harsh chemicals.

23 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hi Christinelle,

Thank you for your lovely review. We’re so happy to hear you’ve found products that work well for you and truly appreciate your support. 😊

Best regards,
Cellmetics Team

Rated 5 out of 5 stars

Your mascara for older women is very…

Your mascara for older women is very nice. As I've gotten older, it seems that my eyelashes have gotten pretty sparse. Your mascara really works!! It makes my eyelashes look longer and thicker than they actually are. I bought the black and the mulberry, which looks really good with green eyes. If anyone is experiencing the same things as me, you should really try this mascara!! I give them 5 out of 5 stars.

10 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hi Jill,

Thank you so much for sharing your experience. We’re delighted to hear how much you’re enjoying the mascara, and it’s wonderful to know you’ve found shades you love as well. 💕

Best regards,
Cellmetics Team

Rated 5 out of 5 stars

I haven't used mascara much lately so…

I haven't used mascara much lately so initially I poked my face, eyes had black all over, haha, but once I got the knack of using it, it's GREAT. It actually does make my lashes look longer and thicker. I love it.

22 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hi Claudia,

Thank you for your wonderful review! We’re glad you gave it a little time to get the hang of it and are now loving the results. We truly appreciate you sharing your experience. 😊

Best regards,
Cellmetics Team

Rated 5 out of 5 stars

Nice smooth lip gloss

Nice smooth lip gloss. "Crystal" is perfect over your favorite lip liner.

10 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hi Veronica,

Thank you for your kind feedback. We’re so pleased to hear you’re enjoying the lip gloss and that it has been a great addition to your makeup routine. 💕

Best regards,
Cellmetics Team

Rated 3 out of 5 stars

Not what I'm looking for

Not what I'm looking for. I don't want a brush applicator. My error, not yours.

11 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hi Debra,

Thank you for taking the time to share your feedback. We understand that everyone has different preferences when it comes to application, and we appreciate you giving our product a try. 🙏

Best regards,
Cellmetics Team

Rated 4 out of 5 stars

When I first got the mascara a thought…

When I first got the mascara a thought it was no better than the $10 ones in cvs or Walmart. It clumped, didn’t make my lashes longer and I was not happy at all. I have now used it for a month or so and although it still clumps a bit, my lashes do seem fuller and healthier. It does come off easy.

21 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hi Debbie,

Thank you for taking the time to share your experience with us. We’re glad to hear your impression has improved over time and that you’re happier with how your lashes look and feel. We also appreciate your honest feedback about the application. 🙏

Best regards,
Cellmetics Team

Rated 5 out of 5 stars

It is everything that I wanted and…

It is everything that I wanted and needed as a mature women.

21 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hi Kathy,

Thank you so much for your kind words. We’re thrilled to hear the product has been just what you were looking for and truly appreciate your support. 😊

Best regards,
Cellmetics Team

Rated 5 out of 5 stars

I love this mascara!

I have tried many mascaras over the last 15 years. This is the first to be IT. The other popular brands were hit or miss and more often clumpy. This mascara glides on, stays put and then easily washes off. This is my new must have product.

19 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hi Lisa,

Thank you so much for your wonderful review. We’re delighted to hear the mascara has become your new favorite, and we truly appreciate you sharing your experience. 😊

Best regards,
Cellmetics Team

Rated 5 out of 5 stars

I’m very impressed!

I’m very impressed with all the products I bought! Definitely a big fan of Cellmetics Beauty!!!!!

20 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hi Isabel,

Thank you for your lovely feedback! We’re so happy to hear you’ve been enjoying the products, and we truly appreciate your support. 💕

Best regards,
Cellmetics Team

Rated 5 out of 5 stars

Mascara and Eyeliner Superior


I like and appreciate the mascara and eyeliner very much. The mascara stays in place much better than the dozen others I have tried. Also, the eyeliner is easier to apply than my others.

17 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hi Sheila,

Thank you for taking the time to share your experience with us. We’re so pleased to hear you’ve been enjoying both products and truly appreciate your kind words. 😊

Best regards,
Cellmetics Team

Rated 5 out of 5 stars

This time I found a winner!

no problems from start to finish on all my orders i have sent through. i’ve tried MANY eyeliners and mascaras, ( just ask my husband), but your product is the best. i’ve tried cheaper and similar priced products but they don’t come close. i do appreciate the free delivery and discounts when available though. thank you

19 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hi Patricia,

Thank you for your review. We’re delighted to hear everything has gone smoothly with your orders, and we truly appreciate your continued support. 💕

Best regards,
Cellmetics Team

Rated 4 out of 5 stars

Love it except that is so difficult to…

Love it except that is so difficult to remove.

18 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hi Vicki,

Thank you for your feedback. We’re so glad to hear you’ve been enjoying the mascara.

For gentler removal, we recommend using an oil-based eye makeup remover and allowing it to sit on the lashes for about 15–20 seconds before gently wiping downward. You can also try our Hydrating Make-Up Remover, available on our website, which many customers enjoy using with the mascara. 🙏

Best regards,
Cellmetics Team

Rated 5 out of 5 stars

I hesitated to buy without free…

I hesitated to buy without free shipping....love the mascara and the free shipping made the difference.....I will be purchasing the mascara again....

19 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hi Susie,

Thank you so much for your kind review. We’re delighted to hear you’ve been enjoying the mascara, and we truly appreciate your support. 😊

Best regards,
Cellmetics Team

Rated 5 out of 5 stars

great marketing

great marketing. Its been reviewed well and good comments.
I went to purchase the mascara and bought this on a whim

18 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hi Ellen,

Thank you for your review and for giving us a try. We hope you enjoy the mascara, and we truly appreciate your support. 💕

Best regards,
Cellmetics Team

Rated 5 out of 5 stars

True--it doesn't clump!

I've been searching for a non-clumping mascara for some time and always been disapointed. I've never liked thick, cakey lashes--I just want color.This time, it was absolutely non-clumping. I didn't have to use a cloth to wipe the gunk off the wand or an old dry brush to try to get most of it off after applied. The brown color looks neutral to me, so goes welll with silver hair.

14 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hi Charlene,

Thank you so much for your thoughtful review. We’re delighted to hear the mascara has been such a great fit for you, and we truly appreciate you sharing your experience. 😊

Best regards,
Cellmetics Team

Rated 5 out of 5 stars

The products are very high in quality

The products are very high in quality.

I was totally surprised how much better the products made my eyes look.

I purchased the eyeliner and mascara. They are truly awesome.

I was so happy finally I found awesome products.

19 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hi there,

Thank you for your wonderful feedback. We’re so happy to hear you’ve been enjoying the products and truly appreciate your kind words. 💕

Best regards,
Cellmetics Team

Rated 5 out of 5 stars

I love the eye shadow sticks

I love the eye shadow sticks! The mascara is I’m still trying to get used to it!

14 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hi Kari,

Thank you for taking the time to share your experience with us. We’re so glad to hear you’ve been enjoying the eye shadow sticks, and we hope the mascara becomes a favorite too. 😊

Best regards,
Cellmetics Team

Rated 5 out of 5 stars

Prompt delivery and performed as…

Prompt delivery and performed as advertised

18 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hello Charlene,

Thank you for your wonderful feedback! 💕 We’re so glad your order arrived promptly and that the product performed as expected. We truly appreciate your support!

Best regards,
Cellmetics Team

Rated 5 out of 5 stars

Perfect mascara!

I love the way the mascara goes on and how it looks. It does not clump or go on too thick, yet it makes your lashes look great and natural.

18 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hello Laurie,

Thank you so much for sharing! We’re thrilled to hear you love the smooth, natural-looking application and that it keeps your lashes beautifully defined without clumping or feeling too heavy. We truly appreciate your support! 💕

Best regards,
Cellmetics Team

Rated 4 out of 5 stars

No eye irritation

So far the mascara has been very nice, I have not had any eye irritation. The mascara does flake a little bit as the day wears on. I like the eye pencil with the brush on the opposite end of the tube. That is a nice feature.

15 August 2026
Unprompted review
Cellmetics Beauty logo

Reply from Cellmetics Beauty

Hello Denise,

Thank you for sharing your feedback! 💕 We’re glad to hear the mascara has been comfortable for you and that you’re enjoying the eye pencil’s handy brush feature. We’re sorry to hear you’ve noticed some flaking and appreciate you letting us know! If you have any sensitivities or allergies, we always recommend checking the ingredient list before purchasing or using a new product.

Best regards,
Cellmetics Team

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