I just want to say a massive thank you to David Pendry, Ruth Escobar Munoz and also Mercedes Ryan throughout our mortgage application process. There has been some highs and lows of the whole process b... See more
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Censeo makes people’s property-owning aspirations a reality by offering affordable loans for affordable homes.
United Kingdom
Replied to 50% of negative reviews
Typically replies within 1 month
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I’m so pleased working with them. They are effective compare to my other broker.
They respond to my concerns and email swiftly.

Reply from Censeo Financial
I have reached out to them on more than one occasion.
We (28) residents of the courtyard circus street Brighton all passed Censeo financial test to get shared home affordable housing. Since they have done job to get us in no one wants to reply or assist us anymore.
Why wasn’t we told the charges could go up 250%.
It’s big mess now and after being threatened with seek notice of possession and having to pay £750 week to clarion I’m being upset is understatement.
£121 service charge month to sign up and now £400 month. Awful.
Avoid using these and savills and clarion. There’s reason they are billionaire companies.
Ayesha and Ruth were incredibly helpful and knowledgeable which was excellent for someone like me who had no previous experience in mortgage applications/processes. I would have no hesitation recommending them!

Reply from Censeo Financial
I can’t thank Melissa at Censeo enough for her outstanding support throughout our mortgage journey. From the very first conversation, she was knowledgeable, approachable, and genuinely committed to finding the best solution for mine and my partners needs.
Melissa made what could have been a stressful and overwhelming process feel smooth and manageable. She explained everything clearly, answered all my questions patiently, and always kept me updated every step of the way.
Thanks to her hard work and guidance, I felt confident and supported from start to finish. I highly recommend Melissa to anyone looking for expert mortgage advice with a personal touch.
Thank you again, Melissa!

Reply from Censeo Financial
Highly recommend working with Censeo. Made complicated and potentially overwhelming process as simple as possible. Ayesha and Ruth were supportive, friendly and quick to respond. Made it feel like a joint win!

Reply from Censeo Financial
Would highly recommend Censeo Financial to anyone buying a home!
I had the delight of dealing with Abbie from the assessments team. She was very professional, helpful, kind and understanding and made what felt like a daunting process smooth and easier. Things were actioned swiftly and am very grateful for everything Abbie did. She is a credit to Censeo! 5* experience.

Reply from Censeo Financial
Dave and Mercedes were absolutely wonderful .
Super professional , good communication with Us always making Us aware of due process wich speed up the entire process and therefor making the entire mortgage journey not only pleasant but effective .
We are indeed thankful for all Your work and commitment .
I strongly advise everyone to choose Censeo Finalcial !
Top !

Reply from Censeo Financial
Despite of a long process with delays, we managed to get our Mortgage offer with the help of Chris and Ruth. Many thanks to you both.

Reply from Censeo Financial
Censeo were great at helping us buy our first home. Ruth was brilliant and was happy to answer a million and one questions throughout which made the process much more straightforward and simple. Would definitely recommend!

Reply from Censeo Financial
Had a great experience using Censeo for our recent property purchase. Both Chris and Mercedes were super helpful and patient given some bumps in the road along the way. They made the ‘first time’ process stress free and were they to advise, answer any questions we had. Will highly recommended to family, friends etc. Thankyou!

Reply from Censeo Financial
I highly recommend Censeo if you looking to secure a mortgage for your property. Suki and Ruth were very supportive and instrumental in us securing a mortgage . They were patient with us and explained to us the stages involved in the process of securing a mortgage.
Thank you Suki and Ruth

Reply from Censeo Financial
Excellent service from start to finish from Dwayne and Mercedes,
From the initial financial assessment to full mortgage application everything was a very smooth process Even with our not so perfect credit history.
Would definitely recommend censeo as a broker for shared ownership

Reply from Censeo Financial
Thank you very much for very good service !!! Dwayne our broker and Jay our Case Manager from Censeo helped us to step to the property ladder with our Shared ownership apartment! We are very happy and highly recommend them for fast service ! Very reliable and responsible company! Thank you All from Censeo and Hyde !
Alina and Donatas

Reply from Censeo Financial
I had an excellent experience working with Dwayne Simpson and Mercedes Ryan. From start to finish, they were incredibly helpful, patient, and understanding. Everything was explained clearly and simply, which made the whole process feel much less overwhelming. They were always quick to respond to any questions I had and went above and beyond to help me find the best option for my situation. Thanks to their guidance, the entire process was seamless and far less stressful than I expected. Their support made a real difference at every stage. I wouldn’t hesitate to recommend them!

Reply from Censeo Financial
Censeo Financial was the allocated mortgage broker for the development where I first sought to purchase a home through shared ownership. The housing provider ultimately made the decision to rent their properties instead of selling them, but through that process I was allocated to Ayesha K who was everything a first-time buyer could ask for in a mortgage broker!
Ayesha is incredibly knowledgable about each lenders’ criteria and provided insights that supported me, without judgement, to improve my credit score in order to ensure that we were desirable applicants able to obtain the best possible mortgage rates. She was kind and patient with us, and made sure that we fully understood every step of the process as well as what to expect from her and a lender throughout the buying process. She was really accessible too; she responded to every email and every phone call in a timely manner leaving us feeling valued, respected and cared for.
Because of Ayesha’s careful balance of warmth and professionalism, when we identified another development, we opted not to use the allocated mortgage company in order to ensure that we received the consistent, responsive service we’d become accustomed to from Ayesha. I am delighted to share that Ayesha did not disappoint and, as a result, we have just received our Mortgage Offer! Thank you Ayesha for being a mortgage broker I can literally rave about!
And thank you to Molly J who assisted us to prepare for our initial assessment with Ayesha and to Ruth E-M who has watched over us and provided us with support and guidance since our mortgage application was submitted and who continues to support us as we approach the last leg of this process. This is a winning team that has truly lived up to the Censeo Service Commitment. If you’re looking for kind, responsive service from a very knowledgeable mortgage broker, request Ayesha from Censeo!

Reply from Censeo Financial
Great and stress free experience
Johnathan Holmes was my broker and from start to finish I felt in safe hands as a first time buyer its a nervous experience and Johnathan explained things to easily for me to understand I was kept up to date. Ruth Escobar was also very helpful and kept me in the loop regularly it was nice not having to chase them. Would recommend Censco and will always use them in the future when it comes to renewing my Morgage .

Reply from Censeo Financial
They were amazing from the very beginning helping us to check our options, very patient, professional and friendly with us. They are willing to try their best to help. Walking with us on every step of the way to get us a lender. Special thanks to David Pentry and Mercedes Ryan for their help.

Reply from Censeo Financial
I have been using Censeo for the last 6 years and they have never let me down. Always remain in touch to help me renew my mortgage rates and offer the best advice tailored to my needs. Special shoutout for Matthew Caterer for assisting me in the latest renewal, who was very professional and polite throughout our meeting.

Reply from Censeo Financial
They were fantastic from the very beginning helping us to check our options, very calm, gentle and friendly with us. Walking with us on every step of the way to get us a lender. Special thanks to Christopher Garland and Georgina Byfield for their help.

Reply from Censeo Financial
It was wonderful working with Censeo Financial. They guide us through the mortgage process effortlessly and managed to secure us one of the best rates on the market. Thanks again Censeo, especially to Mr. Garland and Mercedes.

Reply from Censeo Financial
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