Creative Family Law Solutions  Reviews 

5
•
TrustScore 2.5 out of 5

2.5

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Company details

  1. Family Lawyer
  2. also in
  3. Divorce Lawyer
  4. Law firm
  5. Lawyer

Written by the company

CFLS is a client centred service that aims to empower separated families to make the best decisions at this difficult time so that they can move towards a brighter future. We provide information, support and referrals, to work as a team with other professionals, to meet the unique needs of each family. We provide a range of services to enable our clients to find the best pathway to suit them and their needs. At CFLS, we know that COVID 19 will put additional pressure on an already stressful time. We want to work together to find an outcome that would tailor an individual approach to each situation


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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2.5

All reviews

(5)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

💯 disappointed

My experience with Matt was not what I expected one year ago i seen Matt for a matter unable to contact him and never contact you back im extremely disappointed in the way I've been treated i have no faith in the justice system as I've been let down not only him but others i definitely not recommend this firm

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience! Do not engage their services unless you wish to be ripped off and treated poorly. Absolutely appauling!! Unprofessional, expensive waste of time. Susan Hamilton-Green did not have my best interest at heart; she did not keep me properly informed of the process, she did not communicate clearly and as a result I was left thousands of dollars out of pocket due to her negligence, and that's on top of the outrageous bill she "creatively" came up with after SIX months of asking for one. The polar opposite of supportive and definitely NOT what you want when you require legal help. Thumbs down.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrendous

The owner of the firm and one of her staff are rude, unprofessional and have no understanding of the family court system.

They completely f^^ked me over in my case on numerous things. Things I specifically asked for that they just didn't put through on the orders saying it was on there when it wasn't. Pressuring me to agree to things I was not comfortable with and giving my abuser WAY more than they were even asking for.

I wouldn't even trust them to be able to cook fries at maccas let alone defend me in a hearing. I got rid of them after the first hearing due to their incompetence and just flat out rudeness.

Clearly if someone is going through the family court system they have a high conflict or complex history with the other party. Well don't expect any kindness, sympathy or even general respect from the pathetic excuse for a law firm cause you won't get it. They are rude, nasty and just flat out horrible people with no sympathy or compassion for abuse victims.

I dont know how you sleep at night with how disgusting you treat people. You should be ashamed of yourselves. I hope karma gets the both you.

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant team

I have had the opportunity to meet the CFLS team and was very impressed by their unique approach to family law matters. The whole team works together seamlessly to achieve the best outcome for their clients. Clients also seem to be so well supported throughout their journey. In my previous experience, family law firms can be driven by money and forget that their clients are people just like them and need to be treated with respect and kindness. I commend the CFLS team and highly recommend them for any mediation or family law matter.

4 March 2024
Unprompted review
Creative Family Law Solutions  logo

Reply from Creative Family Law Solutions

Thanks Ruby for your kind words, at CFLS we pride ourselves on treating everyone with respect, and are always looking for further ways we can become more client centred.

Rated 5 out of 5 stars

Outstanding and Empathetic

Susan and her team at Creative Family Law Solutions were outstanding to deal with, empathetic, understanding and made it a seamless operation from start to finish. I have nothing but gratitude for Susan and her team. I highly recommend them and thank you so much team for delivering a fantastic outcome for me.

6 July 2023
Unprompted review
Creative Family Law Solutions  logo

Reply from Creative Family Law Solutions

Thank-you Anusha for your lovely review, it was a pleasure asisting you.

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