C.Gars Ltd Reviews 29,365

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 3,782 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its superb service, highlighting the efficiency of the ordering process and the promptness of deliveries. Many people appreciate the excellent quality of the products, which often arrive well-packaged and in perfect condition, reflecting the care taken with each order. The wide selection of products and the helpfulness of the staff also contribute to a highly positive overall experience for consumers. However, some people were dissatisfied with the quality of certain products, reporting that some items arrived dry or were not smokable. Additionally, a few customers noted issues with delivery times when a courier service was used, especially for orders placed on a Friday.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the excellent quality and wide selection... See more

Service

Customers consistently note positive experiences with service, often describing it as superb, excellent, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast and prompt... See more

Quality

Consumers find quality to be consistently positive, with many praising the excellent condition of products... See more

Order

Reviewers highlight positive aspects of order, consistently praising the ease and speed of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best cigars shop. Vast selection of premium cigars. Order before 2pm you virtually get the free delivery the next morning. Super efficient, kudos to the sales team for being very helpful and responsi... See more

Company replied

Rated 5 out of 5 stars

New to cigars, second order with C.Gars in the last month. Website excellent to navigate and full of information, delivery spot on and products packaged like someone cares for them. Had to email them... See more

Company replied

Rated 5 out of 5 stars

First time I have shopped with C.Gars Ltd, I don’t smoke myself but wanted a gift for a partner I looked at the reviews and went for the ones I thought looked the best. My purchase arrived promptly an... See more

Company replied

Rated 5 out of 5 stars

As always with C.Gars service is superb cigars also the Orchant Selection Aladino cigars get top marks from me .ordered the corona 12 count box smoked one the remainder having a wee rest for two or t... See more

Company replied


Company details

  1. #2 of 14 best companies in Cigar shop
  2. #5 of 83 best companies in Alcohol Store
  3. #2 of 41 best companies in Tobacco shop
  4. #2 of 17 best companies in Tobacco supplier

Information provided by various external sources

We do, without question, have the largest range of cigars and accessories in the UK, that I am fairly certain of. Prices: Our prices are very competitive and we like to think of ourselves as the 'Asda' of the cigar business. However, we will always guarantee to price match any bonafide cigar specialist in the UK and we will not be undersold! Best Service! Best Quality! Best Value!


Contact info

4.9

Excellent

TrustScore 5 out of 5

29k reviews

5-star
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Asks customers to review

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Rated 5 out of 5 stars

Excellent product

Excellent product, speedy service

26 May 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We appreciate your fantastic review. We are so glad you were pleased with our quick service. Thank you!

Kind Regards
Louise - C Gars Ltd

Rated 5 out of 5 stars

Great Service

Goods exactly as described and swift delivery. Would definitely recommend!

26 May 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We appreciate your positive feedback! We are so pleased your items arrived swiftly and as described. We're glad you recommend us.

Kind Regards
Louise - C Gars Ltd

Rated 5 out of 5 stars

Great service and very reliable

Great service and very reliable

18 May 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We appreciate your fantastic review. We are so glad you were pleased with our service. Thank you for your order!

Kind Regards
Louise - C Gars Ltd

Rated 5 out of 5 stars

My 5 or 6th order from these guys

My 5 or 6th order from these guys. Always a pleasure- quick and arrived nicely packaged

18 May 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We truly appreciate your continued loyalty and wonderful feedback. We are so glad you consistently enjoy our service!

Kind Regards
Louise - C Gars Ltd

Rated 4 out of 5 stars

Your cigars are very good but sorry to…

Your cigars are very good but sorry to say i am laveing you as now i am geting them a shop in Scarborough as thay the same as yours but cheeper

18 May 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We appreciate your feedback and are glad you enjoyed our cigars. We understand your decision to seek a more economical option. We wish you all the best.

Kind Regards
Louise - C Gars Ltd

Rated 5 out of 5 stars

Very good company.

Very good company.
Easy to reorder.
Very quick delivery.
Thanks

24 May 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

Thank you for your 5* review, it is really appreciated .

Kind Regards
Customer Care Team
Louise - C Gars Ltd

Rated 5 out of 5 stars

great cigars sent quickly but no free…

great cigars sent quickly but no free magazine lol will just have to order more cigars...

17 May 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We're glad your cigars arrived quickly! We appreciate your feedback and look forward to your next order.

Kind Regards
Louise - C Gars Ltd

Rated 5 out of 5 stars

You always get what you ordered in…

You always get what you ordered in excellent condition and delivered very promptly A* , thank you very much much.

17 May 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We're so glad to hear you consistently receive your orders in excellent condition and promptly delivered. Thank you for your kind words!

Kind Regards
Louise - C Gars Ltd

Rated 5 out of 5 stars

Decent prices

Decent prices , delivery and service 👍

17 May 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We appreciate your kind words about our prices, delivery, and service. We're glad you had a positive experience.

Kind Regards
Louise - C Gars Ltd

Rated 4 out of 5 stars

Selection of cigars on line is…happy customer

Selection of cigars on line is impressive. Speed and condition of delivery was swift and cigars in great condition.

17 May 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We are delighted to hear you found our online cigar selection impressive and that your delivery was swift and in great condition. We appreciate your feedback.

Kind Regards
Hayley - C Gars Ltd

Rated 5 out of 5 stars

The order was very well packed and…

The order was very well packed and arrived promptly.

24 May 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We appreciate your fantastic review! We're so glad to hear your order was well packed and arrived promptly.

Kind Regards
Louise - C Gars Ltd

Rated 5 out of 5 stars

Good thanks

24 May 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

Thank you for taking a moment to leave us a 5‑star review. It means a great deal to us and we’re genuinely grateful.

Kind Regards
Customer Care Team
Louise - C Gars Ltd

Rated 5 out of 5 stars

Cigars packaged really well with a…

Cigars packaged really well with a boveda humidity pack which i really appreciated. Fast delivery too, a great first time buyer experience.

24 May 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We appreciate your positive feedback! We're so pleased you valued the careful packaging and fast delivery for your first purchase.

Kind Regards
Louise - C Gars Ltd

Rated 5 out of 5 stars

Have used cgars as my main source of…

Have used cgars as my main source of stogies for a while now and their second to none. If you join their club you get flash sales every couple of days. Their subscription service is very reasonable, customer service is top of the line and dispatch times are always quick. A great company that truly understand the love of smoking cigars. Thanks for everything in these testing, trying times for all cigar and pipe smokers. You truly are a bunch of mega bosses, one of these days I will get to a Cgar store and say hello and have a smoke, my best wishes to everyone at Cgars!

16 May 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We are so happy to hear about your wonderful experience with us! Your kind words truly mean a lot, especially during these times. We are thrilled you appreciate our club, subscription service, and quick dispatch. We eagerly await your visit to one of our stores for a smoke and a chat! Thank you for your fantastic feedback!

Kind Regards
Louise - C Gars Ltd

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