Very user friendly website!! The process was easy and each option is defined so you can understand what a plan will cover.. The wait time is only 30 days and 1000 miles and your plans will include ren... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
NAAC was recommended by the GMC service center. I had obtained the NAAC phone number from the service center. They verified Chaiz was an authorized third party dealer for NAAC. I completed the onli... See more
Company replied
Just purchased a protection plan for my 2022 F150. considering the age of my vehicle and the price of auto repairs I decided yo protect myself. I checked many online options and Chaiz had the best pri... See more
Company replied
I discovered chaiz.com thru a video on YouTube. I wanted to purchase a service contract for my 2017 Subaru Crosstrek that I gifted to my granddaughter. I spoke with Charlie on the phone after searchin... See more
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Company details
Written by the company
Chaiz is the first online comparison site for Extended Car Warranties. We aggregate the offerings of the best warranty providers in the industry and provide transparency in pricing and coverage. Research and compare the best plan for your needs and purchase 100% online. Once your auto manufacturer's warranty has run out, you are responsible to cover all costs of a mechanical breakdown. An extended warranty can protect you from a potential repair bill of thousands of dollars. Compare online and save up to 40% versus buying from a dealership.
Contact info
7600 Chevy Chase Dr, 78752, Austin, United States
- (833) 942-4249
- hi@chaiz.com
- chaiz.com
4.9
Excellent
206 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Jerry was very helpful in explaining…
Jerry was very helpful in explaining the product and process. Thank you!
4 November 2025
Unprompted review
Reply from chaiz.com
Thank you for the kind words!
We’re glad Jerry made the product and process easy to understand. We’ll pass your thanks along to him, and if any questions come up, we’re here to help at every step.
Team Chaiz
Very easy to get the coverage I needed…
Very easy to get the coverage I needed for my used vehicle. Very transparent platform that shows all the coverage and limits that come along with the warranty contracts.
29 October 2025
Unprompted review
Reply from chaiz.com
Thank you for the great review!
We’re thrilled it was easy to get the coverage you needed and that our platform’s transparent breakdown of coverage and limits helped you choose with confidence.
If you ever want to review or adjust your plan as your mileage changes, we’re here to help.
Team Chaiz
NAAC Application Process
NAAC was recommended by the GMC service center. I had obtained the NAAC phone number from the service center. They verified Chaiz was an authorized third party dealer for NAAC. I completed the online application and verified what I put in the application with Jerry Lorient. Jerry was very thorough in explaining areas where I had questions. He also validated that the form was completed correctly. I was pleased with the product and the service I already received.
29 October 2025
Unprompted review
Reply from chaiz.com
Thank you for sharing your experience with the Chaiz and your NAAC application!
We’re glad your GMC service center’s recommendation helped, and we appreciate you confirming with NAAC that Chaiz is an authorized third-party dealer—transparency matters to us. It’s great to hear that Jerry provided thorough guidance and helped you validate the application details.
We’re thrilled you’re pleased with the product and the service so far, and we’re here whenever you have questions about your coverage.
Team Chaiz
I had a great experience with Chaiz.com
I had a great experience with Chaiz.com. Jerry Lorient was very professional and helpful and answered all of my questions. The process of purchasing the extended warranty was smooth. I especially like the ability to get instant quotes and compare various companies on the website.
27 October 2025
Unprompted review
Reply from chaiz.com
Thank you for the excellent review!
We’re thrilled to hear that Jerry delivered professional, helpful service and that your purchase process was smooth. Our instant quotes and side-by-side comparisons are built to make choosing the right coverage simple, so it’s great to know they helped.
We’ll be sure to pass your kudos to Jerry. If you ever need anything, we’re here for you throughout your ownership.
Team Chaiz
I would highly recommend Chaiz.
I talked to (Jerry Lorient), and the senior Vice President (Erick Fettingis).. They both seemed very honest and was very informative about what kind of policy i was getting for my vehicle.. They throughly went through all the details on the policy i purchased... Jerry put me in good hands with a good coverage.. I Was iffy at first but they made me feel comfortable about what i was getting... I think Chaiz is very good so I'm going to keep my policy.. they're have very affordable rates for your vehicle.. I was honestly just shopping around for extended warranties and getting quotes for my vehicle.. I have had bad experiences with previous warranty companies and alot of them did not have alot to offer i guess because the high mileage on my vehicle.. some didn't even want to cover certain components on my vehicle.. Chaiz had everything i was pretty much looking for.. I'm quite satisfied
9 October 2025
Unprompted review
Reply from chaiz.com
Thank you for the thoughtful review, and for trusting us after some rough rides with warranties. Jerry & Erick appreciate the shout-out.
We believe in clear, honest walk-throughs: what’s covered, what isn’t, and why it fits your vehicle and budget, especially with higher mileage.
We’re glad you chose to keep your policy and feel comfortable with the coverage. If you ever want to review details or have a claim question, we’re here, straight talk, no surprises.
Welcome to Chaiz, and thanks again for the trust.
Team Chaiz
I called in to talk to a real person
I called in to talk to a real person. Eric Fettingis was willing to answer all my questions and suggested a few other options to think about when purchasing my coverage. CHAIZ website is very user friendly something you can do on your own if you want to go that route. It’s month to month you can cancel at any time as well. I would recommend this company to anyone looking for some extra coverage on your vehicle.
Gary L
26 September 2025
Unprompted review
Reply from chaiz.com
Gary, thanks for calling in and for the great feedback!
We’re glad Erick could answer your questions and outline options that fit your needs.
Whether you prefer talking to a person or using our self-serve website, CHAIZ is here to make coverage simple, with flexible month-to-month terms. If anything comes up, we’re just a call or click away.
Team CHAIZ
Erick Fettingis was nice and extremely…
Erick Fettingis was nice and extremely helpful. He provided me with all the details needed to ensure my car was covered with what best suite my needs and budget. Thank you, Erick.
26 September 2025
Unprompted review
Reply from chaiz.com
Thanks so much for the kind words!
We’re thrilled Erick could walk you through the options and get you set up with coverage that fits your needs and budget.
If anything comes up down the road, we’re here to help.
Team Chaiz
Online
I compared all, and I found that Chaiz had the best deal for me and my car.
They sent the details of the warranty to my email address, that was a plus. I didn't have to wait for it to come by postal service.
19 September 2025
Unprompted review
Reply from chaiz.com
Smart shopping pays off. Thanks for comparing your options and choosing us.
I'm glad the plan fits your car and budget, and that instant email delivery (no waiting for the mailbox) was a plus. If you ever have any questions, we’re here to help. Wishing you many worry-free miles ahead.
Team Chaiz
I talked with Jerry and he was so…Great Service
I talked with Jerry and he was so patient with me. He looked for the best warranty to fit my need. So far everything is great!
16 September 2025
Unprompted review
Reply from chaiz.com
Thank you for the kind words and for choosing Chaiz!
We’re thrilled to hear Jerry took the time to match you with the right coverage patiently. We’ve shared your kudos with him, made his day.
If anything comes up, we’re here to help you make the most of your plan. Wishing you many worry-free miles ahead!
Team Chaiz
I love the fact that I could complete…
I love the fact that I could complete everything on line. I compared with 2 other companies, had to put my phone number & email before being given any information about the warranty. I was bombarded with sales calls. With Chaiz I was given the plans (explained in detail), I made my choice without sales pressure. Paid my money, printed out my warranty, got my receipt and I was done in about 15 minutes! Thanks
15 September 2025
Unprompted review
Reply from chaiz.com
This is precisely why we built Chaiz—to let you compare clearly, choose confidently, and get back to your day. No phone tag, no pitch parade - just the details up front, so you stay in the driver’s seat. From plan to printable warranty in about 15 minutes? That’s the way it should be: old-school courtesy, modern convenience.
Thanks for trusting Chaiz. If anything comes up down the road, we’re here and ready to help.
Safe miles,
Team Chaiz
Reply from chaiz.com
Thanks for the review! Glad Chaiz was quick, easy, and affordable; that’s exactly what we built our online marketplace for.
Compare plans, buy in minutes, no pushy calls. If anything comes up, we’ve got your back.
Team Chaiz
Reply from chaiz.com
Thanks for the kind words and for choosing Chaiz for your vehicle service contract. Our online marketplace is designed to help you compare plans from top providers and buy in minutes, without having to navigate call-center hoops.
If you ever need anything, our team’s here at hi@chaiz.com
or (833) 942-4249.
Team Chaiz
best prices compared to others
8 September 2025
Unprompted review
Reply from chaiz.com
Love hearing that our pricing beats the crowd.
As a marketplace, we line up plans side by side so you see real numbers - no haggling, no hidden fees, just value: same coverage, clarity, fewer middlemen, and a better price.
Thanks for choosing Chaiz!
Website was very easy to navigate
Website was very easy to navigate. I didn't have 25 spam calls to talk to me regarding an extended warranty. Knew exactly what I was purchasing.
4 September 2025
Unprompted review
Reply from chaiz.com
Caden, thank you for taking the time to share this.
We built Chaiz so you can buy coverage the old-fashioned way, straight talk, no runaround, using today’s tech, no 25 spam calls.
Clear terms, upfront pricing, and a fast checkout, so you know exactly what you’re getting. If you ever need help, your plan details are available in your customer portal, and our team is just a quick email/call away.
Fewer calls, more miles. Welcome to Chaiz!
Best,
Team Chaiz!
Reply from chaiz.com
Thank you for the kind words!
We’re thrilled to hear you found the process easy and convenient; that’s precisely what we aim for. We appreciate your choice of Chaiz and look forward to being here whenever you need us again.
Plans were very affordable.
16 August 2025
Unprompted review
Reply from chaiz.com
Thank you for your feedback!
We're so glad to hear you found our plans affordable!
Providing quality coverage at competitive prices is something we work hard to achieve. We believe everyone deserves access to reliable protection without breaking the bank.
Thank you for choosing us and for taking the time to leave this review. We appreciate your business!
Best regards,
Team Chaiz
The website provides all the details...
The website provides all the details included in the coverage. I love that it takes out the middle man, so I can save some money. It required minimal effort to sign up.
20 June 2025
Unprompted review
Reply from chaiz.com
Thank you for the great feedback! We’re glad you appreciate the transparency and ease of use with Chaiz.
Cutting out the middleman is precisely how we help our customers save, no fluff, just straightforward coverage and real value. We’re happy to have you with us!
Best,
Team Chaiz
Easy experience great prices
11 July 2025
Unprompted review
Reply from chaiz.com
Thank you so much for your kind words! We're thrilled to hear that you had an easy experience and found great value with us.
At Chaiz, we strive to provide top-notch service and competitive prices, and it's great to know we hit the mark for you. If there's anything else we can assist you with, don't hesitate to reach out!
Best,
Team Chaiz
Jerry was very helpful when calling to update my personal information.
Jerry was very helpful when calling to update my personal information and Erick has kept me updated with promotions.
7 July 2025
Unprompted review
Reply from chaiz.com
Thank you for sharing your experience! We're so glad Jerry could assist you with updating your information and that Erick has been keeping you informed about our promotions.
We'll make sure to pass along your kind words to both Jerry and Erick - they'll be thrilled to hear they made a positive impact!
Thanks for being a valued Chaiz customer.
Best regards,
Team Chaiz
A Great Experience
Unlike other extended warranty companies, everything was right on the website. I was able to make it very quickly, and at a good price. I would highly recommend Chaiz.
4 July 2025
Unprompted review
Reply from chaiz.com
Thank you for your excellent feedback and recommendation!
We're delighted you found our website transparent and easy to use.
We've worked hard to make getting coverage straightforward, so it's great to hear that you had such a smooth and quick experience.
Your recommendation means the world to us. If you ever need anything, we're here to help!
Best regards,
Team Chaiz
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