chaiz.com Reviews 

205
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company and praised the exceptional level of service provided throughout the entire process. Customers frequently mention that the official online website is extremely user-friendly, allowing individuals to effortlessly navigate and compare different coverage plans without experiencing any confusion. People also deeply appreciate the very supportive staff members who take the necessary time to answer all inquiries thoroughly and patiently without applying annoying sales pressure. Consumers consistently point out the highly competitive pricing, upfront transparency, and straightforward contracts that ultimately deliver incredible financial value and lasting peace of mind for vehicle owners.

What people talk about most

Price

Users describe positive interactions with price, frequently highlighting that monthly payments and... See more

Warranty

Clients share positive opinions on warranty, highlighting that purchasing a vehicle protection plan is... See more

Staff

Customers consistently note positive experiences with staff, frequently describing representatives as... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is very user... See more

Customer service

Consumers find customer service to be positive, frequently highlighting helpful representatives who answer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very user friendly website!! The process was easy and each option is defined so you can understand what a plan will cover.. The wait time is only 30 days and 1000 miles and your plans will include ren... See more

Company replied

Rated 5 out of 5 stars

NAAC was recommended by the GMC service center. I had obtained the NAAC phone number from the service center. They verified Chaiz was an authorized third party dealer for NAAC. I completed the onli... See more

Company replied

Rated 5 out of 5 stars

Just purchased a protection plan for my 2022 F150. considering the age of my vehicle and the price of auto repairs I decided yo protect myself. I checked many online options and Chaiz had the best pri... See more

Company replied

Rated 5 out of 5 stars

I discovered chaiz.com thru a video on YouTube. I wanted to purchase a service contract for my 2017 Subaru Crosstrek that I gifted to my granddaughter. I spoke with Charlie on the phone after searchin... See more

Company replied


Company details

  1. Car and Motor Insurance Agency

Written by the company

Chaiz is the first online comparison site for Extended Car Warranties. We aggregate the offerings of the best warranty providers in the industry and provide transparency in pricing and coverage. Research and compare the best plan for your needs and purchase 100% online. Once your auto manufacturer's warranty has run out, you are responsible to cover all costs of a mechanical breakdown. An extended warranty can protect you from a potential repair bill of thousands of dollars. Compare online and save up to 40% versus buying from a dealership.


Contact info

4.8

Excellent

TrustScore 5 out of 5

205 reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(205)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

5-Stars! Great job again Chaiz!

Chaiz made it SO easy! 👏

I found Chaiz through the Self app and WOW — finding the right extended warranty was actually fun! You just add your vehicle information and you can compare over eight different plans, I felt confident that I picked the best warranty for my vehicle and got 36 months/50,000 miles of coverage in just a few clicks.

It’s transferable, cancel-anytime, and totally hassle-free. No stress, no sneaky fees, just peace of mind and great service. Highly recommend if you want to protect your car without the usual drama.

2 July 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for this excellent 5-star review!

We're absolutely thrilled that you had such a positive experience with Chaiz through the Self app!

Making extended warranty shopping fun is precisely what we set out to do, so hearing that we succeeded puts a massive smile on our faces. We designed our comparison tool to take the guesswork out of coverage decisions, and it's wonderful to know it helped you confidently choose the perfect plan for your needs.

Your 36-month/50,000-mile coverage comes with all the flexibility you mentioned – transferable, cancel-anytime, and zero hidden fees – because we believe protecting your vehicle should be straightforward and stress-free.

Thank you for recommending us to others! Reviews like yours help more drivers discover that getting an extended warranty doesn't have to involve "the usual drama." We're honored to have earned your trust and are here whenever you need us.

Here's to many worry-free miles ahead!

Warm regards,
Team Chaiz

Rated 5 out of 5 stars

This will now be my second warranty…

This will now be my second warranty purchased through chaiz.
I purchased my first warranty last year 2024 from them Level 3 coverage for 2016 Altima with servicecontract.com.
Warranty paid with no issues for my transmission, AC Compressor and Blower Motor.
I’ve now Purchased a 2021 Altima and opted to go with them again this time Level 4 instead of paying 4k to the dealer for one.
No Regrets!

27 April 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you so much for choosing Chaiz again for your 2021 Altima!

We're thrilled to hear that your Level 3 coverage served you well last year, covering those essential repairs for your transmission, AC compressor, and blower motor without any hassles.

Your continued trust in us means the world, especially knowing you chose our Level 4 coverage over the dealer option. We work hard to provide comprehensive protection at a fair price, and it's gratifying to hear that we've saved you money while delivering the peace of mind you deserve.

We're here to ensure your experience with your new warranty is just as smooth as the first. If you ever need assistance or have questions about your Level 4 coverage, our team is always ready to help.

Thank you for taking the time to share your experience – loyal customers like you are what make our work so meaningful!

Safe travels,
Team Chaiz

Rated 5 out of 5 stars

Easy and Stress Free

It was easy to choose and register for a car warranty. There is no sales pressure. You are matched with a few warranties, then you choose the one that works best for you.

30 June 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for the kind words!

We believe shopping for a car warranty should be simple, stress-free, and on your terms—no pressure, just options.

We’re glad you found the right fit and appreciate your choice of Chaiz. Drive safe and stay covered!

Team Chaiz

Rated 5 out of 5 stars

Very easy to navigate

Very easy to navigate, very affordable, and easy to get ahold of!

30 June 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you so much for the 5-star review!

We're thrilled to hear Chaiz made things easy and affordable for you, just the way it should be.

If you ever have questions down the road, we're always here to help. Drive with confidence, and thanks for being part of the Chaiz family!

Team Chaiz

Rated 5 out of 5 stars

Everything looks great I hope I don't…

Everything looks great I hope I don't have a breakdown but if I do I feel like I can be in good hands, awesome customer service

29 June 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for your confidence in our service!

We hope you never need to use your coverage either, but it's wonderful to know that you feel secure and in good hands with Chaiz! That peace of mind is precisely what we want every customer to experience.

We're thrilled that you found our customer service to be awesome - our team works hard to ensure every interaction reflects our commitment to taking great care of our customers.

Thank you for choosing Chaiz and for sharing your positive feedback!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Great Team

They were a great warranty team that made the process easy.

20 February 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for the kind words about our team!

We're so happy to hear that our team made the warranty process easy for you! Providing excellent service and keeping things simple is what we strive for at Chaiz.

Thank you for choosing us and for taking the time to share your positive experience!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

The easiest website to use

The easiest website to use, it showed me all the options I had, and all the different levels of protection I could purchase. I thankfully never had to use the protection plan, but having one just incase is a breath of fresh air!

29 June 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for the excellent feedback about our website!

We're so pleased to hear that you found our website easy to navigate and that it displayed all your coverage options and protection levels. Making the selection process straightforward and transparent is something we've worked hard to achieve at Chaiz.

It's great news that you haven't needed to use your protection plan - that means your vehicle has been treating you well! But you're absolutely right that having that coverage for peace of mind is invaluable. Sometimes the best protection plan is the one you never have to use, but knowing it's there when you need it makes all the difference.

Thank you for choosing Chaiz and for taking the time to share your positive experience!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Mid priced, but great reviews

I ended up deciding on the middle of the road company. But that does not mean it is not as good. Chaiz has very good feedback and many people have used the service under the contract and have been very satisfied with that. I got this because I purchased a car with 160,000 miles already on it. Definitely for a peace of mind for my engine and my transmission mostly.

1 June 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for choosing Chaiz after your thorough research!

We're honored that you selected us after carefully reviewing feedback and researching your options. You're absolutely right that being competitively priced doesn't mean compromising on quality - we're proud to offer excellent value while maintaining the high service standards our customers deserve.

It sounds like you made a wise decision in getting coverage for your 160,000-mile vehicle, with a primary focus on engine and transmission protection. Those are precisely the areas where peace of mind matters most with higher mileage cars, and we're here to provide that security.

We're confident you'll have the same positive experience that so many of our customers have shared. Thank you for trusting Chaiz with your coverage needs!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Best extended Car Warranty I have found

Chaiz has been there for my fiancé and I anytime we needed assistance! They have a selection of warranties to choose from to cover every need! I would suggest Chaiz to all of my family and friends for an extended Car warranty!

29 June 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for this incredible review!

We're thrilled to hear that you consider us the best extended car warranty you've found! It means the world to us that we've been able to be there for both you and your fiancé whenever you've needed assistance.

Offering a variety of warranty options to meet different needs is crucial to us, and we're delighted that you've found the perfect coverage for your situation.

Thank you for being willing to recommend Chaiz to your family and friends - there's no greater compliment than a customer who trusts us enough to refer their loved ones. Your confidence in our service truly makes our day!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Thank you for the lowest price in the…

Thank you for the lowest price in the city for car coverage. This offer was great

28 June 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you so much for your excellent review!

We're thrilled to hear that you found great value in our car coverage pricing. Providing competitive rates while maintaining quality service is exactly what we strive for at Chaiz.

Your feedback means a lot to us, and we genuinely appreciate you taking the time to share your positive experience. We're here whenever you need us and look forward to continuing to serve you with the best coverage options.

Thank you for choosing Chaiz!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Great Contract for high mileage cars.

Chaiz was able to get me a service contract on my high mileage Porsche so that I could have a peace of mind. Will definitely use in the future.

28 June 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for trusting us with your Porsche!

We're so glad we could help you secure the right service contract for your high-mileage Porsche.

We understand that finding quality coverage for high-mileage vehicles can be challenging, and providing that peace of mind for our customers is exactly why we do what we do.

It's wonderful to hear that you'll consider us for future coverage needs. We're always here to help find the right solutions, no matter the vehicle or situation.

Thank you for choosing Chaiz and for taking the time to share your positive experience!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Loyalty & honesty

When I called in the rep was knowledgeable and respectful

15 May 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for recognizing our commitment to excellent service!

We're delighted to hear that our representative provided you with knowledgeable and respectful service.

Loyalty and honesty are core values at Chaiz, and it's gratifying to know that these qualities came through during your experience with us.

Our team works diligently to ensure that every customer interaction reflects our commitment to treating you with the respect and expertise you deserve.

Your feedback validates our efforts and motivates us to continue delivering the same high standard of service.

Thank you for choosing Chaiz and for taking the time to share your positive experience!

Best regards,
Team Chaiz Team

Rated 5 out of 5 stars

Super easy plan and service so far

Super easy plan and service so far. Cheaper than most others with the same coverage!

6 June 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

We're thrilled to hear that you found our plan and service process to be extremely easy! Making coverage straightforward for our customers is one of our top priorities at Chaiz.

It's also wonderful that you've experienced our competitive pricing advantage - getting the same great coverage for less is precisely what we aim to deliver. We believe quality coverage shouldn't break the bank.

Thank you for choosing Chaiz and for sharing your positive experience. We're here whenever you need us!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

The price for the warranty was good.

28 June 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for your review!

We're pleased to hear that you found our warranty pricing to be good value! Offering competitive rates while maintaining quality coverage is something we're committed to at Chaiz.

Thank you for choosing us for your warranty needs!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Efficiency and effectiveness

Get immediate and exclusive coverage just by pointing and clicking and they offer specialized coverage is required, (e.g., rideshare, commercial, etc.)

27 June 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you so much for taking the time to share your experience with Chaiz! We're thrilled to hear that our point-and-click process made getting coverage quick and easy for you.

Your feedback about our efficiency means the world to us - we've worked hard to streamline the insurance process because we know your time is valuable. It's wonderful to know that you found the perfect coverage option for your needs, whether that's rideshare, commercial, or another specialized policy.

We're committed to continuing to provide immediate, hassle-free coverage with the click of a button, and reviews like yours motivate our entire team to keep improving.

Thank you for choosing Chaiz and for being part of our community. We're here whenever you need us!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

This is the third vehicle covered with…

This is the third vehicle covered with them and I trust and recommend their expertise!
Thanks Jeff Barber

23 June 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for trusting Chaiz to protect not just one, but three of your vehicles!

Your continued confidence in our team means the world to us.

We’re honored to have earned your trust, and your recommendation is the highest compliment we could ask for.

Here’s to many more smooth miles ahead!

Team Chaiz

Rated 5 out of 5 stars

Simple and straightforward.

The process was simple and straightforward. Everything was spelled out making it easy for me to make my decision. I was with another company. I canceled and switched after I read their generous offer. Plus I now have a plan that includes unlimited miles.

18 June 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you so much for your kind words! We're thrilled to hear that our process was easy to understand and helped you make a confident decision.

It's great to know that you found value in our generous offer, and we're happy to have you on board with a plan that suits your needs, including unlimited miles.

If you ever need anything else, we're always here to help. Best Regards,
Team Chaiz!

Rated 4 out of 5 stars

Very Help full

Jerry was Very help full and helped to get lower price.
Thanks

18 June 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for the great review! We're so glad Jerry was able to help you find the right coverage at a better price.

Jerry and our entire team work hard to ensure our customers get the best value possible, so it's wonderful to hear that he made a difference for you. We believe everyone deserves quality coverage that fits their budget.

Thank you for choosing Chaiz. Please don't hesitate to reach out if you need anything else.

Best regards,
Team Chaiz

Rated 5 out of 5 stars

A feel good experience

The service contract marketplace can be very confusing. I found out about Chaiz through Insurify their sister company who I've used successfully for car insurance. Great companies both. No high pressure. No being bombarded with phone calls and emails. Visited the Chaiz website and 15 minutes later I have coverage that I feel good about. Highly recommend.

18 June 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for taking the time to share your experience. We're thrilled to hear that you found our service straightforward and pressure-free.

You're right that the service contract marketplace can be confusing, which is precisely why we designed Chaiz to be transparent and straightforward. We're proud that you were able to get coverage you feel confident about in just 15 minutes – that's precisely the kind of streamlined experience we strive for.

It's wonderful to hear that your positive experience with Insurify led you to trust us as well. We believe in building lasting relationships, rather than making high-pressure sales calls, and it seems that approach resonated with you.

Thank you for the recommendation, and welcome to the Chaiz family! If you ever need any assistance with your coverage, our team is always here to help.

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Affordable coverage that covers!

I’ve been looking for a good warranty for my 2015 Ford Explorer, and I came across Chaiz. I was able to price compare and locate a warranty that exceeded my expectations. I hope I don’t have a need, but it feels good to know I am protected.

10 June 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for choosing Chaiz for your warranty needs!

We're thrilled to hear that our warranty options for your 2015 Ford Explorer exceeded your expectations. It's terrific that you were able to easily compare prices and find coverage that gives you confidence and peace of mind.

You're right – while we all hope you'll never need to use your warranty, there's tremendous value in knowing you're protected against unexpected repair costs. Our team is here to support you if the need ever arises.

Thank you for taking the time to share your positive experience. Reviews like yours help other vehicle owners discover the affordable, comprehensive coverage they're looking for.

We appreciate your trust in Chaiz!

Best regards,
Team Chaiz

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