ChampagneOneLtd Reviews 

2,881
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 133 reviews, reviewers had a great experience with this company. Customers frequently praise the quick and efficient delivery service, with many items arriving swiftly. Many reviewers highlight the superb packaging, ensuring products arrive safely and well-protected. People appreciate finding difficult-to-locate products and unique items at competitive and reasonable prices. However, some customers also noted issues with delayed deliveries, especially when paying for expedited shipping. Others experienced problems with incorrect orders, products being out of stock despite website claims, or a lack of communication.

What people talk about most

Delivery service

Consumers generally report positive experiences with delivery service, often highlighting fast delivery,... See more

Product

Reviewers highlight positive aspects of product, with many expressing delight over their purchases,... See more

Order

People report ambiguous experiences with order, with many expressing significant frustration due to... See more

Service

Customers had positive experiences with service, often describing it as excellent, friendly, proactive, and... See more

Price

Users describe positive interactions with price, frequently highlighting that products are reasonably or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering and despatch of wine via Parcel Force was quick and easy. Packaging superb, well protected bottles. Had issues with receiving delivery and deliverers following the updates.( they were on t... See more

Rated 4 out of 5 stars

Good apart from when I searched the internet for Veroni Amaretto SILK it came up with this site and the picture showed the word SILK on the bottom under Amaretto. I wanted for a 12th anniversary prese... See more

Rated 5 out of 5 stars

The wine arrived safely and very well packed. There was a slight delay in delivery, having paid an express delivery charge. But communication, by email was quick and sorted the problem out. Will def... See more

Rated 5 out of 5 stars

Found the perfect gift for my wife to celebrate our 25th Wedding Anniversary. A bottle of Dom Perigon from 2000. The year we were married. Reasonable price. Especially as I could find similar anywhere... See more


Company details

  1. #76 of 81 best companies in Wine shop

Written by the company

ChampagneOne is UKs leading No1 Champagne supplier, with over a 2000 bottles too choose from in store, our range of champagnes are unique and even exclusive to us. 01422 418500


Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(2,881)

132 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor communication about delay in orders

Ordered whiskey glasses well in advance of 70th birthday. Regrettably, the glasses have not arrived. When contacting the company, they informed me that they are out of stock and will only be available in a week’s time. A message that the item is out of stock would have been appreciated.

15 March 2026
Unprompted review
Rated 1 out of 5 stars

If I could give it minus stars I would

If I could give it minus stars I would!
I ordered cognac as a gift and paid for next day delivery, the next day nothing came and the day after, I also never got an updated email with tracking info so I reached out.
I was told that the courier attempted to deliver the order but no one was at home which was a blatant lie because someone was at home and the recipient had cameras and checked that no one came around.
I asked them to refund my next day delivery fee and make the delivery asap which they told me they would. Next day came and no delivery, nor the day after. They now stopped answering my emails, and I don’t know where my order is even located at this point. I have been now asking for a refund without any response
I have ordered many times from different websites but this is the most horrible service I have ever gotten. DO NOT ORDER FROM THIS WEBSITE!

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Shockingly bad experience. AVOID

Shockingly bad experience. Waited over a month and a half for them to tell me they couldn't ship to Ireland due to Brexit - despite them advertising that they can. I am now battling with them to get a refund processed, but they have now gone quiet. It looks like a scam and I am flabbergasted they have such a high TP rating

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery and safely packed

Quick delivery and safely packed. This was an order for Green Chartreuse which cam be a little tricky to locate and frustratingly gets listed as in stock when it isn't by some vendors. That's not the case here, the website matched the stock and it was in hand within a couple of days as advised. Will use again.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Difficult to obtain drink

ChampagneOne came up on an internet search for the supply of Yates White Wine. This is a difficult drink to obtain and ChampagneOne came up trumps. It was delivered quickly at a very good price and was extremely well packed. Will most definitely buy from again and recommend them.

7 February 2026
Unprompted review

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