ChampagneOneLtd Reviews 

2,883
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers had a great experience with this company. Customers frequently praise the quick and efficient delivery, noting that products often arrive speedily and on time. Many also highlight the exceptional packaging, ensuring items are well-protected and arrive safely. Consumers appreciate the competitive pricing, finding hard-to-obtain products unavailable elsewhere, and commend the easy-to-navigate website for a positive ordering experience. However, some customers noted issues with orders, including significant delivery delays even when express shipping was paid. A few others mentioned not receiving their orders or struggling to obtain promised refunds, with some reviewers also expressing dissatisfaction with communication due to a lack of updates or unanswered inquiries regarding delayed or missing items.

What people talk about most

Delivery service

Customers generally report positive experiences with delivery service, frequently praising its speed and... See more

Product

Clients share positive opinions on product, often praising the availability of hard-to-find items and the... See more

Order

People report ambiguous experiences with order, with many expressing frustration over lack of communication,... See more

Service

Users describe positive interactions with service, highlighting excellent service, fast delivery, and... See more

Price

Reviewers highlight positive aspects of price, with many finding products to be reasonably priced, cheaper... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering and despatch of wine via Parcel Force was quick and easy. Packaging superb, well protected bottles. Had issues with receiving delivery and deliverers following the updates.( they were on t... See more

Rated 4 out of 5 stars

Good apart from when I searched the internet for Veroni Amaretto SILK it came up with this site and the picture showed the word SILK on the bottom under Amaretto. I wanted for a 12th anniversary prese... See more

Rated 5 out of 5 stars

Found the perfect gift for my wife to celebrate our 25th Wedding Anniversary. A bottle of Dom Perigon from 2000. The year we were married. Reasonable price. Especially as I could find similar anywhere... See more

Rated 5 out of 5 stars

My uncle was reminiscing about a drink he used to drink 40/50 years ago and mentioned he hadnt seen it in the shops for years. I went online and found it at champagneone reasonably priced so ordered i... See more


Company details

  1. #74 of 78 best companies in Wine shop

Written by the company

ChampagneOne is UKs leading No1 Champagne supplier, with over a 2000 bottles too choose from in store, our range of champagnes are unique and even exclusive to us. 01422 418500


Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.2

All reviews

(2,883)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend, I was skeptical at first as I had never heard of the company before but after checking on trustpilot and ordering through them I would recommend to anyone. Fast delivery, affordable prices and brilliant service!

28 December 2025
Rated 5 out of 5 stars

I was informed about every part of my…

I was informed about every part of my purchase, from the ordering of the item until it was delivered.
The package was delivered safely. It was fragile, but every care was taken with securing the contents, making sure it was very well protected.
Thank you.
I will be purchasing from you again, in the knowledge that I was made to feel a valued customer.

28 December 2025
Rated 1 out of 5 stars

AVOID USING THIS COMPANY

AVOID USING THIS COMPANY - look at the negative reviews- all the same pattern - try and phone before you place an order and you will see that the phone never gets answered -placed an order with them that they stated online that was in stock for quick delivery ,order did not arrive, when chased, (only by email , as the phone number just rings out to voicemail), offered a cancellation and refund as the product not actually in stock , did not process the refund, chased promised refund again and never happened again so two failed promises of a refund- try google maps on the address, you will see you are buying from a corner shop - terrible communication, and terrible customer experience- AVOID -

24 November 2025
Unprompted review
Rated 5 out of 5 stars

The perfect gift for our Wedding anniversary

Found the perfect gift for my wife to celebrate our 25th Wedding Anniversary. A bottle of Dom Perigon from 2000. The year we were married. Reasonable price. Especially as I could find similar anywhere else. It was delivered quickly, is excellent packaging. Certainly no concerns about breakages using Champagne One.

9 March 2025
Rated 5 out of 5 stars

The bottle of original Australian white…

The bottle of original Australian white wine was really well packaged and boxed. Arrived really quickly, only a few days after ordering. I had been looking all over to get some for a gift, it seems you can't get it in shops any more, so was really pleased to find some to order.

27 November 2025
Rated 5 out of 5 stars

My favourite Collet…

I was able to buy my favourite champagne, and a demi sec to try which I've not tasted before, with ease. This champagne isn't one that you see in most outlets so I was really pleased to find it and even more pleased with the top notch customer service. It arrived so speedily, and perfectly packed. Thank you!

27 November 2025
Rated 5 out of 5 stars

Don’t let the negative reviews put you off

After looking at some of the reviews my heart sank thinking this order will take forever- wow was I wrong ordered the deliver on Thursday arrived today Monday don’t let the reviews fool you this was speedy delivery and I will certainly be buying from again - totally trusted company don’t know how some were telling people to avoid 10/10 from me folks

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Over the moon with my purchase

Over the moon with my purchase, the purchaae i made are hard to get hold of champagneone was the only company to have them in stock, full delivery was made and on time, no damaged bottles great packaging now ive ordered i will deffo be ordering again

19 November 2025
Unprompted review

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