Charis Reviews 

I could not thank you enough for your help, I have no one to help me and your charity helped. Thankyou.

Omg I have just received a heat relief pack from EDF. I am absolutely overwhelmed as to what is in the box its incredible and will help me enormously. Can't thank EDF enough!

CHARIS GRANT'S DO NOT HELP PEOPLE THEY REJECT PEOPLE'S APPLICATION'S FOR GRANT HELP WHEN THE CUSTOMER IS AT THEIR MOST VULNERABLE...THEY HAVE NO ACCOUNTABILITY...NO TRANSPARENCY..NO DUTY OF CARE TO THE CUSTOMER...AND ARE USELESS FOR PROVIDING ANY TYPE OF HELP...THEN THEY WILL NOT GIVE THE VULNERABLE CUSTOMER THE REASON WHY CHARIS REJECTED THEM.........THIS REPLY FROM CHARIS IS NOT ACCURATE... CHARIS REJECTED OUR APPLICATION FOR A MONETORY GRANT WHICH WE REALLY DID NEED TO HELP PAY A LARGE DEBT TO E.ON NEXT...WE WERE AT A VERY VULNERABLE POINT AND NEEDED HELP LIKE ANYONE DOES FROM TIME TO TIME...BUT CHARIS DID NOT HELP US IN ANY FORMAT...THEY CLAIM TO BE( FAIR TO ALL)...BUT OBVIOUSLY THIS IS NOT TRUE...FOR OVER (ONE YEAR) NOW WE HAVE BEEN ASKING CHARIS THE REASON FOR OUR REJECTION...THEY WILL NOT TELL US THE REASON..WHICH IS EXTREMELY RUDE AND UNPROFESSIONAL..MY M.P...HAS ALSO ASKED FOR THE REJECTION REASON AND CHARIS HAVE TOTALLY IGNORED THE M.P. SO THEY HAVE NOT GIVEN US A SATISFACTORY ANSWER... HENCE THEIR CURRENT CORRESPONDENCE IS UNTRUE...THEY HAVE NO ACCOUNTABILITY OR TRANSPARENCY...AND NO MORALS OR INTEGRITY... DISGUSTING TREATMENT OF A CUSTOMER.......THEY CAN PROVIDE ADDITIONAL INFORMATION...I.E...THE ACTUAL REASON FOR OUR REJECTION...BUT THEY JUST CHOOSE NOT TO.....VERY UNPROFESSIONAL.....HOW MANY MORE VULNERABLE CUSTOMERS ARE CHARIS REJECTING WITHOUT GIVING THEM A REASON AT ONE OF THE CUSTOMERS MOST VULNERABLE TIME'S... WHAT ARE CHARIS HIDING.....AS TO NOT GIVE THE CUSTOMER THE HONEST REASON FOR REJECTING THEM...THIS IS A VERY UNCONVENTIONAL WAY TO CONDUCT BUSINESS...... TYPICAL RESPONSE FROM THE CORPORATION... COMPANY WORDPLAY RESPONSE IN FACT.... QUOTE (WE CANNOT COMMENT ANY FURTHER)...THEY SPIN THIS AS AN ANSWER BECAUSE ARE COMPLICITY WITHHOLDING THE TRUTH...

Charis has been wonderful, in both supplying me with my fridgefreezer, and the installation.
The two gentlemen who delivered it, were polite, respectful and hardworking.

Both items are really appreciated cant thank you enough I'm really enjoying my dryer first one I've ever had both items have been really helpful thanks again ☺️ 😊

What a wonderful organisation; I truly cannot thank Charis Grants enough for the support for my 2 children and I. My current family circumstances have made things financially challenging, as I am a single parent to 2 neurodivergent children and am also helping my Mum care for my Dad at home, who is in the later stages of Lewy’s Body Dementia with Parkinson’s.
It was so easy to apply to Charis for consideration and I honestly didn’t think it would come to anything, but was so surprised and delighted when I heard back that I would qualify for an energy efficient tumble-dryer. It has truly changed my life and has made life so much easier. The tumble-dryer is so much more energy efficient and so much faster than any other cheap dryer I have had in the past, that didn’t do the job and just took ages and cost too much to even use. I am so grateful for this life-changing help when life is hard and overwhelming. It makes a difference and I am so very grateful and thankful. Thank you!

This company promised two white goods, nothing has arrived by the date they gave. Complete wase of time but very deceitful in their use of an optimistic carrot to harm those that are in greatest need.

I cant thank them enough for giving me a new tumble dryer the one i was using the dial didn't work and it would overheat which was a fire risk so u feel so great grateful that i don't have to stress and worry about this

Absolutely horrendous experience. I have had to keep chasing for my 83 year old mothers washing machine. Kept being told it had been ordered or was going to be shortly when it hadn't been. Then they ordered the wrong machine, another call and they ordered the right machine but gave AO the wrong address. This has taken over a month and still no machine and no delivery date which will now obviously be after Easter. This is on the Eon scheme. I was given an email to send my complaint to and told the Managers respond to them...but apparently they don't it is all passed to another advisor. Two days running no Manager available to talk to and apparently they are very rarely in this department. Very shoddy experience and so my mother will be without a machine for over 6 weeks by the end of this. She has sight issues so is really struggling and whilst we are really grateful they are getting her a slightly larger machine the whole experience has been awful with some staff being very brusque in their responses.

Communication from Charis was great. Application was very easy to complete. Delivery was organised very well. Would recommend - overall experience was excellent! Thank you!

I received a heated throw for my partner who is severely disabled and feels the cold on a warm day so the throw was very welcome
Thank you so much

FANTASTIC rewards helped me so much with brand new white goods cant thank them enough

Exceptional thank you

I had a really positive experience with Charis Grants. Through my energy supplier, EDF, I was able to receive a grant for a new white good as my cooker had stopped working. Thanks to Charis, I was provided with a brand new oven to help improve energy efficiency in my home.

The whole process was smooth and straightforward. Delivery was very quick, and when I got a bit mixed up with the delivery details, the staff were incredibly friendly and helpful over the phone.

I’m very grateful for the support and would highly recommend Charis Grants to anyone in a similar situation.

The whole experience was from start to finish and the service was 100% with no inconvenience only pleasant no harassment team who always are so pleasant

Really appreciate the help I've had, I still can't believe there's this kind of help out there for people that are really in need.
Great service, quick and easy process.

Excellent service. Could not be happier with the tumble dryer and freezer.

Communication was great, very efficient process and friendly helpful staff.

Wow! What a brilliant experience I have had with Charis. I am new to Park Home life and the warm heating discount, plus the promise of an airfryer/microwave sounded too good to be true, but it was 100% true. I would highly recommend anyone on a low income to register now.

Absolutely fanatastic