Excellent service, ordered 3 x vinyl shelf units Sunday eve, Tuesday midday arrived. Packed very well for transit, simple assembly. Very strong, sturdy units, perfect for storing vinyl. A big plus to... See more
Company replied
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Review summary
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Great expereince...odered a glass coffee table with chrome legs ,it was half the price for same item on another site. The 1st one arrived the next day and the glass was shatered in transit , i email... See more
Company replied
We've ordered lots of the twin monitor raisers for our office, the quality is great, they transform the desk, aren't expensive and the delivery has been great. One was sent with the wrong bolt but a d... See more
Company replied
Excellent quality flat pack - fitted together no issues, spare screws etc. Looks perfect, opted for concrete finish XL lp storage, ended up buying an extra one, stacked nicely & secured with supplied... See more
Company replied
Company details
- Home Furniture Shop
- also in
- Bedroom furniture shop
- Kitchen Furniture Shop
- Living room shop
- Office equipment supplier
- Office Furniture Shop
About Charles Jacobs
Written by the company
Contact info
1 - 1a Rash's Green, NR19 1JG, Dereham, United Kingdom
- contact@charlesjacobs.co.uk
- charlesjacobs.co.uk
4.7
Excellent
834 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very good and easy to assemble.
1 October 2025
Reply from Charles Jacobs
Hello JB,
Thank you for taking the time to leave us positive feedback.
We are pleased to hear you are happy with your new order and found this unit easy to assemble.
Kind regards
Charles Jacobs Customer Care Team
Excellent value and quality
Excellent value and quality. Prompt service.
Definitely use Chales Jacobs again. (ps. Bought 3x3 cube storage unit previously and found the unit to be excellent quality, far superior to other makes).
25 September 2025
Reply from Charles Jacobs
Hello Ann,
Thank you for taking the time to leave positive feedback.
We are thrilled to hear you received your order promptly and you are happy with the value and quality of the unit.
Kind regards,
Charles Jacobs Customer Care Team
Happy customer
Easy to order, prompt delivery, easy to assemble and happy with end product.
22 September 2025
Reply from Charles Jacobs
Hello John,
Thank you for taking the time to leave positive feedback.
We are thrilled to hear that it was easy to place an order on our website and you received it promptly. We hope you enjoy your new item!
Kind regards,
Charles Jacobs Customer Care Team
Good Product
Fast Delivery, Good quality product as described and very easy to assemble. Could be improved by adding better fittings to link units together but I can sort that myself.
18 September 2025
Reply from Charles Jacobs
Hello,
Thank you for your positive feedback.
We are glad to know you found our item to be good quality with quick delivery.
We will pass your suggestion along to the relevant department.
Kind regards,
Charles Jacobs Customer Care Team
good customer service.
Product arrived as stated, to the correct address and in good condition. very happy.
15 September 2025
Reply from Charles Jacobs
Hello,
Thank you for taking the time to leave positive feedback.
We are glad to hear your item arrived to you correctly and in good condition.
Kind regards,
Charles Jacobs Customer Care Team
Lovely modern tables
Prompt delivery, well packaged and easy to construct and maintain.
Would recommend tables and company.
Thank you
16 September 2025
Reply from Charles Jacobs
Hello,
Thank you for leaving us a review, we appreciate this.
We are happy to hear you were impressed with how your order arrived, and that you would recommend us to others!
Kind regards,
Charles Jacobs Customer Care Team
Excellent Experience
Kept in touch with progress of delivery. Very quick delivery time. Furniture well packed and excellent quality. Easy to follow assembly instructions.
Thank you
15 September 2025
Reply from Charles Jacobs
Hello,
Thank you for taking the time to share your feedback with us.
We are pleased to hear you found the furniture to be excellent, that you were kept informed of the delivery and easy to assemble.
Kind regards,
Charles Jacobs Customer Care Team
Reply from Charles Jacobs
Hello Ian,
Thank you for taking the time to leave us positive feedback, we really appreciate this!
We are pleased to hear you are happy with both the product and the speedy delivery.
Kind regards
Charles Jacobs Customer Care Team
Good quality, swift delivery
Ordered a couple of vinyl LP storage units and received them two days later. Good quality units, easy to build and I'll certainly be ordering some more in the future.
10 September 2025
Reply from Charles Jacobs
Hello Steve,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear your LP storage units arrived quickly and that you found them easy to put together. It’s great to know you’re happy with the quality too.
We look forward to you purchasing with us again!
Kind regards
Charles Jacobs Customer Care Team
Excellent value all round.
Ordered on a Tuesday, delivered on the Thursday. I reckon it took about an hour to assemble - not too tricky, even for my fat fingers. Strong and sturdy, and it looks OK. And my vinyl albums fit in snug and neatly (and in alphabetical order, of course).
Good value for money.
10 September 2025
Reply from Charles Jacobs
Hi Steven,
Thank you for taking the time to leave positive feedback.
We are pleased to hear you recieved your order promptly and found it easy to assemble. We're also thrilled this unit is perfect for your vinyl albums!
Kind regards,
Charles Jacobs Customer Care Team
Very easy to assemble and included…
Very easy to assemble and included extra screws etc a nice little touch
3 September 2025
Reply from Charles Jacobs
Hello Alan,
Thank you for your positive feedback.
We are glad to hear this unit was easy to assemble. We hope you enjoy your purchase!
Kind regards,
Charles Jacobs Customer Care Team
Reply from Charles Jacobs
Hi Paul,
Thank you for your positive feedback.
We are thrilled to hear you received your order promptly and the unit was easy to assemble. We hope you enjoy your purchase!
Kind regards,
Charles Jacobs Customer Care Team
Easy ordering
Easy ordering, great item and reasonable price.
Love my nest of tables. Quick delivery.
8 September 2025
Reply from Charles Jacobs
Hello Linda,
Thank you for your positive review.
We are happy to hear you are loving your new nest tables and received these promptly. We're thrilled you found placing an order with us was easy and the prices are reasonable.
Kind regards,
Charles Jacobs Customer Care Team
Great product
Great product, as described, arrived really quickly.
Bought the 2shelf black vinyl boxes.
Was looking for some sturdy, stylish shelving for a few records to keep by the stereo (most are on big shelves upstairs, wanted a small stash to hand)…these are perfect and look really smart.
4 September 2025
Reply from Charles Jacobs
Hi Sharon,
Thank you for taking the time to leave us positive feedback. We really appreciate this!
We are thrilled to hear you received your order promptly and you are happy with the items style and stability.
Kind regards,
Charles Jacobs Customer Care Team
Reply from Charles Jacobs
Hello Simon,
Thank you for taking the time to share your feedback with us.
We are pleased to hear you found the unit sturdy and easy to assemble.
Kind regards,
Charles Jacobs Customer Care Team
Excellent service
Excellent service, the chair I ordered arrived quickly and my husband put it together with no problems. It is not as sturdy as a similar chair we already had, but it is in the same style and is acceptable for the price paid.
3 September 2025
Reply from Charles Jacobs
Hello Lynda,
Thank you for leaving us a review, we appreciate it.
We are glad to hear your chair arrived quickly and was easy to put together. We also appreciate your honest feedback about the sturdiness.
It’s great to know you’re happy with the style and found it to be good value for the price.
Kind regards,
Charles Jacobs Customer Care Team
This LP record storage is excellent
This LP record storage is excellent. Very good quality for the cost, easy to assemble and looks good. I bought the grey unit and it looks good with my other lounge furnishings.
4 September 2025
Reply from Charles Jacobs
Hello,
Thank you for taking the time to leave us positive feedback.
We are happy to hear you find our LP storage unit to be good value for money and that it matches your decor.
Kind regards,
Charles Jacobs Customer Care Team
The chair is great quality and arrived…
The chair is great quality and arrived quickly. Easy to assemble.
27 August 2025
Reply from Charles Jacobs
Hello,
We appreciate you taking the time to leave us feedback, thank you.
It is great to know that the chair was simple to assemble, of good quality, and delivered quickly.
Kind regards,
Charles Jacobs Customer Care Team
Reply from Charles Jacobs
Hello,
Thank you for leaving us a review, we appreciate this.
It’s wonderful to hear that your LP storage was just what you wanted and arrived promptly.
Kind regards,
Charles Jacobs Customer Care Team
Reply from Charles Jacobs
Hello,
Thank you for taking the time to leave us positive feedback.
We are pleased to know that you are satisfied with our products, pricing, and prompt delivery.
Kind regards,
Charles Jacobs Customer Care Team
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