Excellent service, ordered 3 x vinyl shelf units Sunday eve, Tuesday midday arrived. Packed very well for transit, simple assembly. Very strong, sturdy units, perfect for storing vinyl. A big plus to... See more
Company replied
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Review summary
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Reviews shaping this summary
Great expereince...odered a glass coffee table with chrome legs ,it was half the price for same item on another site. The 1st one arrived the next day and the glass was shatered in transit , i email... See more
Company replied
We've ordered lots of the twin monitor raisers for our office, the quality is great, they transform the desk, aren't expensive and the delivery has been great. One was sent with the wrong bolt but a d... See more
Company replied
Excellent quality flat pack - fitted together no issues, spare screws etc. Looks perfect, opted for concrete finish XL lp storage, ended up buying an extra one, stacked nicely & secured with supplied... See more
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Company details
- #178 of 396 best companies in Home Furniture Shop
- #99 of 228 best companies in Bedroom furniture shop
- #22 of 46 best companies in Kitchen Furniture Shop
- #55 of 114 best companies in Living room shop
- #11 of 20 best companies in Office equipment supplier
- #30 of 59 best companies in Office Furniture Shop
About Charles Jacobs
Written by the company
Contact info
1 - 1a Rash's Green, NR19 1JG, Dereham, United Kingdom
- contact@charlesjacobs.co.uk
- charlesjacobs.co.uk
4.7
Excellent
834 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Delivered on time and no problem to…
Delivered on time and no problem to navigate their site
24 June 2025
Reply from Charles Jacobs
Hi Andrew,
Thank you for the positive review!
We're really glad to hear your order arrived on time and that you found our website easy to use. We appreciate your support and hope to see you again soon!
Kind regards
Charles Jacobs Customer Care Team
Quality item
Very good quality
Perfect sizing sizing easy to assemble
So good I bought a second one straight away!
30 June 2025
Reply from Charles Jacobs
Hi Dave,
Thank you for taking the time to leave us a review.
We're thrilled to hear you're happy with the quality and sizing, and that assembly was a breeze. It means a lot to us that you were impressed enough to order a second one!
Kind regards
Charles Jacobs Customer Care Team
Reply from Charles Jacobs
Hi Tim,
Thank you for taking the time to share your feedback with us.
We are delighted to hear you like your Vinyl LP Shelves and were happy with the service you received!
Kind regards
Charles Jacobs Customer Care Team
Reply from Charles Jacobs
Hello Giselle,
Thank you for taking the time to leave us positive feedback.
We are happy to hear the delivery was punctual and the chairs are a great quality!
Kind regards
Charles Jacobs Customer Care Team
Reply from Charles Jacobs
Hello David,
Thank you for leaving positive feedback.
We are thrilled to hear you recommend this product and received great delivery service.
Kind regards,
Charles Jacobs Customer Care Team
folding chairs
Easy to order on web site. Lots of choices. These folding chairs are so comfortable. Colour goes with everything we have. We are very pleased with them.
16 June 2025
Reply from Charles Jacobs
Hello,
Thank you for your positive feedback.
We are so glad to hear our website is easy to use and that you are pleased with your chairs and the comfort they provide.
Kind regards,
Charles Jacobs Customer Care Team
2nd one I’ve bought
2nd one I’ve bought, hoping to put two together when having people up for dinner, as have a small house, hope it works
23 June 2025
Reply from Charles Jacobs
Hello Irene,
Thank you for taking the time to leave feedback.
We are happy to hear you are a returning customer and we hope you enjoy your recent purchase.
Kind regards,
Charles Jacobs Customer Care Team
Simple to order delivery pn time
Simple to order delivery pn time, well packaged favourable price
13 June 2025
Reply from Charles Jacobs
Hi Beryl,
Thank you for taking the time to leave feedback.
We're thrilled to hear you found the ordering process simple, the delivery punctual, and the pricing favourable. We really appreciate your review.
Kind regards
Charles Jacobs Customer Care Team
Really quick and efficient service
3 June 2025
Reply from Charles Jacobs
Hi Nick,
Thank you for leaving us a review.
We are happy to hear that you found our service quick and efficient.
Kind regards,
Charles Jacobs Customer Care Team
Better than using Ebay!
Descriptions on their website were full and informative, all you needed to get the right item in the right size. Reasonably priced. Prompt delivery. Good product.
29 May 2025
Reply from Charles Jacobs
Hello,
We appreciate you leaving your thoughts, thank you.
We are glad to hear that our price is reasonable and that the advert is clear, helping you order the correct size.
Kind regards,
Charles Jacobs Customer Care Team
Reply from Charles Jacobs
Hello David,
Thank you for leaving us your feedback.
We are happy to hear that your product was accurately described and that it was delivered quickly.
Kind regards,
Charles Jacobs Customer Care Team
Reply from Charles Jacobs
Hello,
Thank you for your positive feedback.
We are happy to hear you experienced great delivery and you are happy with the product.
Kind regards,
Charles Jacobs Customer Care Team
Great shelves at a good price.
Easy to buy online. Quick delivery. Well packaged. Just as well, as the packaging was damaged but the shelves were fine. Fairly easy to assemble the shelves, but the instructions could be improved.
26 May 2025
Reply from Charles Jacobs
Hello Guy,
Thank you for taking the time to leave us this feedback.
We are glad to hear your order was well packaged and arrived in good time. We are sorry to hear your order arrived in damaged packaging, we have passed this onto our courier to enhance our postal services. We have also mentioned the manual to management to improve where needed.
Kind regards,
Charles Jacobs Customer Care Team
Order and received promptly for us to…
Order and received promptly for us to deliver out to our customer.
Thank you for the great service.
Kind Regards
Lisa Morrow @ Antifriction Components
30 May 2025
Reply from Charles Jacobs
Hello,
Thank you for leaving us a review, it helps us a lot.
We are happy to hear that you are impressed by our service and delivery speed.
Kind regards,
Charles Jacobs Customer Care Team
Unbelievable quality!
Brilliant nest of tables! I can't believe how high the quality is for the price. And everything arrived undamaged! Would definitely buy again from CJ.
26 May 2025
Reply from Charles Jacobs
Hello,
Thank you for taking the time to leave us some feedback, it helps us a lot.
We are happy to hear you think the tables are high quality for the price, and that you would be a return customer!
We look forward to you ordering again soon!
Kind regards,
Charles Jacobs Customer Care Team
Reply from Charles Jacobs
Hi Kimberley,
Thank you for taking the time to leave feedback, we really appreciate your comments. We are glad to hear you are happy with your new purchase, and that your order arrived quickly!
Kind regards,
Charles Jacobs Customer Care Team
Reply from Charles Jacobs
Hello Julie,
Thank you for taking the time to leave feedback. We're glad you received quick delivery of your product.
Kind regards,
Charles Jacobs Customer Care Team
Brilliant solution for my Album…
Brilliant solution for my Album storage. Easy to put together with just a screwdriver.
16 May 2025
Reply from Charles Jacobs
Hello Paul
Thank you for taking the time to leave feedback, we really appreciate your comments. We're happy our product was what you were looking for and you found it easy to put together.
Kind regards,
Charles Jacobs Customer Care Team
Good advice and prompt delivery.
14 May 2025
Reply from Charles Jacobs
Hello Anthony
Thank you for taking the time to leave feedback, we really appreciate your comments.
Kind regards,
Charles Jacobs Customer Care Team
Quality chairs
Fast delivery, good communication and the chairs are wonderful. Definitely highly recommend!
13 May 2025
Reply from Charles Jacobs
Hello
We are glad you are pleased with your purchase.
Thank you for your review.
Kind regards,
Charles Jacobs Customer Care Team
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