Charlie Oven Reviews 

81
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 23 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's exceptional quality and design, highlighting its versatility for various cooking methods like baking, roasting, searing, and smoking. Many find it easy to use and appreciate how it enhances food flavors, making it a central piece for entertaining and daily cooking. The service provided is also frequently described as excellent, with many people commending the helpfulness and efficiency of the team. However, some customers also noted an issue with the delivery of a heavy product, making it difficult to move upon arrival.

What people talk about most

Product

Customers had positive experiences with the product, with many describing it as a great product and the best... See more

Quality

People report positive experiences with quality, consistently praising the products as well-designed,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After coveting a Charlie oven for over a year, we finally made the decision on the colour (all so gorgeous) and took delivery in July 2024. It's the best thing we have ever bought and such a conversa... See more

Company replied

Rated 5 out of 5 stars

I love cooking with our Charlie oven It bakes, roasts, sears, smokes. The flavours are enhanced and some of the best results are from the simplest ingredients - baked potatoes are out of this world,... See more

Company replied

Rated 5 out of 5 stars

I purchased a Cheeky Charlie (the table top variant) together with a number of accessories. Communication with Neil and Tara has been excellent throughout, the oven is fantastic, I really cannot recom... See more

Company replied

Rated 5 out of 5 stars

Just purchased a Charlie oven for my husbands big birthday, Tara and the team were amazing making sure all went to plan. Great product, exceptional service would highly recommended. Thank you all!!!... See more

Company replied


Company details

  1. Barbecue Shop
  2. Outdoor furniture shop

Written by the company

We are a British company making outdoor ovens and modular outdoor kitchens, hand-built to last and designed to make live-fire cooking easy at home. The Charlie Oven does the work of four pieces of kit in one. BBQ grill, smoker, charcoal oven and pizza oven. It runs on lump charcoal placed straight onto the fire grates, so you cook over real fire from the moment it is lit. The design comes from the charcoal ovens professional kitchens rely on, which gives the food its flavour while keeping fuel use low. One load goes a long way across a full day of cooking. From the same oven you can turn out pizza, slow-smoked brisket, roasts, flatbreads and everyday grilling. When you want a full setup, we build modular outdoor kitchens so Charlie sits alongside matching cabinets and worktops, designed around your garden. Everything is hand-built in Britain to be used all year round, in any weather. Named Good Housekeeping Best Outdoor Oven 2024.


Contact info

4.8

Excellent

TrustScore 5 out of 5

81 reviews

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4.8

All reviews

(81)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What an amazing oven

What an amazing oven, we are having the very best time cooking with big family gatherings. Everybody is impressed and the food is another level. It's easy to use, you cook large quantities of food at once, and so many options. We have cooked joints, veg, fish, cakes you name it we have cracked it.

14 August 2024
Unprompted review
Charlie Oven logo

Reply from Charlie Oven

Amazing Val!! Thanks for sharing your review. It means a lot to us. We're delighted that you are getting great use out of your oven. Happy cooking. Tara & Neilxx

Rated 5 out of 5 stars

Went to a master class

Went to a master class. Fantastic experience and friendly hosts.

25 July 2024
Charlie Oven logo

Reply from Charlie Oven

Hi Christian, Thank you for taking the time to leave your review. We do our best to make sure the classes are inspiring, and you leave feeling like part of the Charlie community.

Rated 5 out of 5 stars

Well worth the investment!

It's taken a while to put this review up - but I wanted to get over the initial excitement of owning one to really see how I got on with cooking with it before writing a review.

After 3 months I'm still so VERY HAPPY with my Charlie Oven! Since I first discovered it searching for an orange 'BBQ' I knew I would end up with one - Since it's turned up I haven't been disappointed! Customer Service from Tara and Neil is absolutely outstanding, plus the look of the oven and the impression it makes is second to none... and then there's the cooking!

I bought into the Charlie Oven experience as more of a lifestyle change rather than just buying an outdoor cooking product. I wanted something that got me thinking more about food, prep and the ingredients/products that were going into dishes I was cooking. I basically bought into more of a social food experience lifestyle - and it's turned out to be that and more. ABSOLUTELY worth the investment in my eyes.

Steaks and meat joints have been wowing friends and family; I've prepped for a gorgeous lamb & veg curry; Pizzas were so tasty (batch of 25 for a party of teenagers went down well!); Beer-can chicken was falling off the bone; Full Breakfast - Amazing start to the day!; Fish, tiger prawns and veg all turn out with a bit of a wow factor... and there's still more recipes and foods to try - Bread and smoking next on the endless list!

The size of it too, makes it easy to cater for a few dishes, considering we live in a mixed vegetarian, Pescatarian and meat eating household - that comes in very handy!

..and if you get fully involved, the masterclass at Neil and Tara's was a GREAT experience.

The love and care they've put into this product (and aftersales!), in both how it functions AND how it looks is a case study in craftsmanship, brand and integrity. Thank you both!

28 April 2024
Unprompted review
Charlie Oven logo

Reply from Charlie Oven

Dear Paul,

Thank you so much for taking the time to leave such a detailed review. We're delighted that Charlie has added joy to your life and to your love of food and cooking. Reviews like yours make a big difference to small businesses like ours. We consider Charlie to be a significant purchase.

Thank you for your support.
Tara and Neil.

Rated 5 out of 5 stars

Charlie oven event is so worth it

If you are interested in purchasing an oven like this then Charlie Oven is 100% the way to go. You aren't just purchasing a product you are becoming part of the Charlie family with events like this that really showcase the ovens amazing range and ability.
I'd book again just for the nuggets of cooking tips and knowledge. I want all my meals cooked in a Charlie Oven

25 May 2024
Unprompted review
Charlie Oven logo

Reply from Charlie Oven

Thanks for your review. We work very hard to design classes to create unique food experiences and learn new skills.

Rated 5 out of 5 stars

Made a second purchase from Charlie…

Made a second purchase from Charlie Oven. The customer support was fantastic and really helpful to arrange shipping to my availability. Love the build quality from them. Have really made cooking outside fun.

31 May 2024
Charlie Oven logo

Reply from Charlie Oven

Thanks, James. We're so happy to support you and to see your outdoor cooking expand. Happy cooking.

Rated 5 out of 5 stars

Loving it

Slight confusion with delivery dates but soon sorted by Tara and the oven arrived safely.

Was worried about the length of our drive but the delivery driver was really helpful and even brought it right on to the patio for us.

Still learning how to use the oven to full effect but so far multiple pizzas, a 12-hour brisket and cold-smoked mackeral have all proved a hit (and easy to do)!

21 May 2024
Charlie Oven logo

Reply from Charlie Oven

Thanks for reviewing us. Wow! Talk about starting strong with cooking in so many ways, from hot baking pizzas to low'n'slow brisket to cold smoking. Impressive, especially in such a short space of time!!!

Rated 5 out of 5 stars

We are delighted to finally take…

We are delighted to finally take delivery of our Charlie after spotting the Charlie Ovens in an article last year. The oven is superbly well-made and a stunning piece in our new outdoor kitchen. We went for the Porcini oven, and I am pleased we did, as the color is fabulous.

The oven is not cheap, but it is worth the investment!

26 April 2024
Charlie Oven logo

Reply from Charlie Oven

Fantastic! Thanks for your kind review. We designed Charlie so that it is a feature in the garden and in outdoor kitchens. We're delighted you see it that way too. Happy cooking. Tara and Neil

Rated 5 out of 5 stars

The Charlie Team are true Professionals

The Charlie Team handled the sale and delivery with true professionalism. They found the best and least expensive shipping for me. The Oven was wrapped for protection and palletized. It arrived at my home in Kuala Lumpur Malaysia in excellent condition and in only 10 days!

25 April 2024
Charlie Oven logo

Reply from Charlie Oven

Thank you, Donald. We ship worldwide through our logistics partners. It's amazing how quickly we can move our ovens. We hope you enjoy cooking with your Charlie Oven.

Rated 5 out of 5 stars

Quality product and great Service

I bought the Charlie Oven recently. Still getting used to controlling temperatures but that comes from practice and years of conventional bbq cooking. The product is versatile and well is constructed. Tara is very helpful and any query pre delivery and post it, she responded instantly. I have no hesitation in recommending this product and company. 5* all round

24 April 2024
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Reply from Charlie Oven

Thank you. Customer service is hugely important to us. We want to help you enjoy your Charlie Oven.

Rated 5 out of 5 stars

Exactly as promised

Oven arrived on time - as promised - with all the extra items ordered inside. It works a treat.

Useful and practical email/YouTube content from Charlie team as well - very efficient for a new user.

Thank you

23 February 2024
Charlie Oven logo

Reply from Charlie Oven

Thanks Peter. Happy cooking. Watch out for new recipes coming soon to the website for inspiration. Best wishes, Tara and Neil

Rated 5 out of 5 stars

Wot no braai!

Met Neil and Tara at the Hampton Court Flower Show and was immediately hooked. Coming from the land of the "braai", using a closed oven seemed odd - how naïve of me. This wonderfully crafted oven is made to perfection allowing you to do just that with what ever cooking you use it for - it is not easy to start with, but their instagram and menus on their website help and guide you very well. Can't recommend highly enough attending one of their cooking events, with Charlie and a master chef doing their thing! I am 3 weeks in and can't keep away from it - my wife is getting jealous.

15 December 2023
Charlie Oven logo

Reply from Charlie Oven

Dear Julian, We will take your high praise. As a braai master moving to cooking with the Charlie Oven, it would definitely be a learning curve! Thanks for attending our cooking class. We try our best to make them inspiring. Best wishes and happy New Year. Tara and Neil

Rated 5 out of 5 stars

Brilliant product and amazing customer…

Brilliant product and amazing customer support. The master classes give the confidence to experiment and enjoy the oven to the full.

21 October 2023
Charlie Oven logo

Reply from Charlie Oven

Many thanks, Dawn. We have a programme of classes for 2024 ranging from American-style BBQ, Indian, breadmaking, great pub classics, and so much more! We hope to see you soon. Happy cooking.

Rated 5 out of 5 stars

Products are first class.

Products are first class.
High quality engineering
Look good
After sales service prompt & effective
Masterclasses well planned, informative & fun

3 October 2023
Unprompted review
Rated 5 out of 5 stars

Charlie - the only piece of outdoor cooking equipment you need

We bought our Charlie Oven in Marlin after seeing it at Meatopia a couple of years ago. It's a fantastic piece of equipment and much loved in our house. To be honest, it's exceeded our expectations and our Kamado Joe and full size pizza oven have become redundant.

The Charlie is well made and solid. Comes in a variety of stunning colours. Ours has castors and we love that we can move it around - entertainment / patio area during the spring and summer, then near our kitchen during autumn and winter.

We mostly BBQ on ours - but I have used the residual heat to make stews and curries too.

Tara and Neil are really nice people too. They are always a pleasure to deal with and are available to ask questions or get advice.

Charlie is a luxury item but we feel it's been worth it.

We cannot recommend both the Charlie and the company enough. You won't be sorry.

1 November 2022
Unprompted review
Rated 5 out of 5 stars

Love our Charlie Charcoal

Great delivery service, fantastic charcoal oven. Great capacity and so versatile. Holds temperature wonderfully with very little charcoal and it looks absolutely stunning in our garden kitchen.

28 October 2023
Rated 5 out of 5 stars

Brilliant product, great service

We are really pleased with our Charlie oven (and our recent addition of the kitchen island unit) and have used it loads, especially for steak, and pizzas. It’s really versatile and as the Charlie community grows, more and more recipe ideas appear on the website. I can also recommend the cooking classes. Buy one, you won’t regret it.

4 February 2023
Charlie Oven logo

Reply from Charlie Oven

Wow, Mark thanks for your fab review. We're glad the outdoor island unit is working well too. You mentioned the growing community and number of recipes. We have quite a few to add to the website very soon. Happy cooking. Thanks, Tara & Neil

Rated 5 out of 5 stars

Chef Andrew Clarkes Charlie oven masterclass!

The Charlie oven masterclass was set in an idyllic location on the west side of London, easy to reach with free parking and good public transport links mean even those who don’t drive can make it.

We were welcomed in to Charlie HQ, offered a tea or cofee and the day got underway quickly, everyone was welcoming and there was an exciting tension in the room as Chef Andrew Clarke and the Charlie team finished the last bits of prep and gave us all an apron to wear which got us in to the mindset of Chefs!

We spent the day learning how to light the charcoal oven, set the temperature and keep it fuelled whilst preparing, cooking and discussing the beautiful flavour the Charlie oven is able to draw from the most basic of ingredients. Andrew supported us in combining them all together to create a fantastic multi-dish meal which we all sat down banquet style and shared.

Throughout the day there were soft drinks, alcoholic beverages and teas and coffees free flowing, a nice snack of baked Camembert and freshly baked bread tied us over until dinner was served.

It was a great experience and well worth the time, value for money was incredible and I came away with a full mind and a full belly! Thanks for hosting Tara and Neil!

22 October 2023
Charlie Oven logo

Reply from Charlie Oven

Wow, Finley. Thanks for the very comprehensive review. We hope to see you at another class very soon.

Rated 5 out of 5 stars

Charlie Oven

Beautifully made and versatile outdoor ovens that really do it all. Great fun to use and, importantly, produces the most wonderfully cooked food. We purchased ours 12 months ago and are delighted with it. Great customer service experience too.

23 October 2023
Unprompted review
Charlie Oven logo

Reply from Charlie Oven

Thanks Ivan. Much appreciated. Happy cooking. Best wishes, Tara and Neil

Rated 5 out of 5 stars

Serious piece of kit

We ordered our Charlie Oven in late 2022 and, despite our lack of side or rear garden access (and some less than ideal front entrance steps), arrangements were duly made to get our order successfully delivered to us in time for a planned family seafood feast on New Year’s Eve.

Since then we’ve cooked everything from huge steaks to shakshuka eggs to sourdough pizza to 12-hour smoked brisket. Everything tastes better over charcoal, and everything can fit inside the Charlie Oven.

It’s also a design statement that looks fantastic in any garden, while the food speaks for itself. Most importantly, it makes fire cooking easy and fun. Friends and neighbours have been most impressed!

Tara and Neil are a pleasure to deal with and gave us tips in the beginning to get us off to a good start. We’ve also attended one of their chef masterclasses since then, which was excellent.

All in all, we would have no hesitation in recommending the company or the product, and hope to continue using our Charlie Oven for many years to come.

Next stop: roast turkey with all the trimmings for 12-odd people this Christmas!

30 December 2022
Charlie Oven logo

Reply from Charlie Oven

Thanks Rob for the review. We loved meeting you at the masterclass, and it's great to learn how much you use your Charlie. We wanted to make cooking with fire easy and fun. Happy cooking. Best wishes, Tara and Neil xx

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