Smooth transaction. Hope no issue with the tickets. However price jump a bit during transaction. Was wondering caused by demand or advertising tactics. Updated: During online checked in, it wa... See more
Company replied
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Review summary
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Reviews shaping this summary
The booking process was smooth but when the payment successful confirmation email was received and told to check if info is accurate, I noticed a minor error in one of the passenger's birthday date. W... See more
Company replied
This is my first time using Cheaptickets' services. I am surprised with the immediate reactions to all my requests. The paperworks followed immediately after I confirmed my purchase of the travel tic... See more
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It was reasonably easy to navigate n booking was quite smooth though I had to answer many additional add ons. Price was generally lower than others. True to your word, etickets were confirmed via em... See more
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Company details
Written by the company
CheapTickets.sg is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
Contact info
4.1
Great
7k reviews
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Almost save 600 sgd booking tickets 🎟
Almost save 600 sgd booking tickets 🎟
Its truly great thanks
Cheaptickets Singapore
15 August 2026
Reply from Cheaptickets.sg
Hi MD KHALED MAHMUD SUZON,
Thank you for taking the time to share your positive experience. It is great to hear that you had a smooth booking process with us.
Your feedback is appreciated, and we look forward to helping you with your future travel plans.
The Cheaptickets.sg team
Reply from Cheaptickets.sg
Hi Vijaykumar,
Thank you for taking the time to share your positive experience. It is great to hear that you found our booking process and payment system to be quick and efficient.
We appreciate you choosing Cheaptickets.sg for your travel needs and hope to welcome you back again for your future trips.
The Cheaptickets.sg team
Reply from Cheaptickets.sg
Hello Vijay,
Airline ticketing systems automatically merge first and middle names without spaces to meet standard character limits. Your ticket is 100% valid, and we guarantee you will have no trouble traveling!
Kind regards,
Steve
Cheaptickets
Reply from Cheaptickets.sg
Hi Ananthakumar,
Thank you for taking the time to leave a positive review. It is great to hear that you were pleased with the service you received from us.
We appreciate you choosing Cheaptickets.sg for your travel needs and hope to assist you again with future bookings.
The Cheaptickets.sg team
The naming system makes it impossible…
The naming system makes it impossible to check in with Airasia. Names cannot match.
13 August 2026
Reply from Cheaptickets.sg
Hello Guan,
Thank you for bringing this to our attention.
We have checked your reservation in our system and confirmed that the AirAsia check-in is working properly. A member of our support team will call you shortly to guide you step by step through the process and help you complete your check-in smoothly.
Kind regards,
Steve
BudgetAir
Reply from Cheaptickets.sg
thank you for your 5 star review, have a great trip!
Very easy and user friendly.
11 August 2026
Reply from Cheaptickets.sg
Dear Noorliana,
Thank you for your positive feedback. It is great to hear that you found our website easy and user friendly.
Our goal is to make the flight booking process as smooth as possible for our customers. We appreciate you taking the time to share your experience with us.
The Cheaptickets.sg team
Reply from Cheaptickets.sg
Hi Keng Whee,
Thank you for your five-star review. We are delighted to know that you had an easy transaction when booking your flights with us.
Making the booking process simple and straightforward is what we always aim for. We appreciate you choosing Cheaptickets.sg and hope to see you again soon.
The Cheaptickets.sg team
Good site for flight bookings
Cheap tickets.sg is very reliable and I’ve been using this website to book all my flights.
7 August 2026
Reply from Cheaptickets.sg
Hi there,
Thank you for taking the time to share your positive feedback. It is wonderful to hear that you find our website reliable for your flight bookings.
Your loyalty as a returning customer means a great deal to us. We look forward to helping you with your future travel plans.
The Cheaptickets.sg team
Cheaper tickets but problem with…
Cheaper tickets but problem with refunds even if critical medical condition
16 July 2026
Reply from Cheaptickets.sg
We appreciate you sharing your experience regarding our refund policy, especially concerning critical medical conditions. We are waiting for a reply from the airline to get confirmation if they allow a medical refund. We will reach out to you with the result. Kind regards Klara
Very easy to understand and user…
Very easy to understand and user friendly. All questions are very straightforward. Price is also very reasonable
4 August 2026
Reply from Cheaptickets.sg
Hi Faridah,
Thank you for your fantastic 5-star review! We are delighted to hear you found our website user-friendly and the booking process straightforward.
Our goal is to make planning your travels as simple and clear as possible, so your feedback is greatly appreciated. We are so glad you had a positive experience with us.
The Cheaptickets.sg team
Easy to book the ticket with fare…
Easy to book the ticket with fare price. Highly recommend booking website
4 August 2026
Reply from Cheaptickets.sg
Hi Balraj,
Thank you for sharing your fantastic 5-star review with us. We are delighted to hear that you had an easy and straightforward experience when booking your ticket on our website.
Our team works hard to ensure a seamless booking process for all our customers. Your high recommendation is greatly appreciated, and we look forward to assisting you with your future travels.
The Cheaptickets.sg team
Reply from Cheaptickets.sg
Hi Patricia,
Thank you so much for your wonderful 5-star review. We're delighted to hear that you found our booking process easy and straightforward, as that is exactly what we aim for.
Your booking confirmation should be with you very shortly. We truly appreciate you choosing us for your travel plans and hope you have a fantastic and memorable trip.
The Cheaptickets.sg team
System failed to detect fraudulent flight booking
You allowed someone using my email and card to book flight tickets, without requiring two-factor authentication. Your system failed to flag the transaction as highly suspicious, even though the name and email/card do not match, and in different geographic locations.
2 August 2026
Reply from Cheaptickets.sg
Hello Wong,
We take security and fraud prevention extremely seriously.
Anti-fraud security measures, including two-factor authentication (3D Secure), are managed directly by issuing banks and payment gateways rather than online travel agencies. If a transaction passes the bank's authorization checks, the booking is automatically processed.
We want to help you address this unauthorized charge immediately. A member of our support team will be calling you directly to assist with your booking and guide you through the next steps.
Kind regards,
Steve
BudgetAir
It was very easy and convenient to book…
It was very easy and convenient to book the air ticket
1 August 2026
Reply from Cheaptickets.sg
We're happy to hear that booking your air ticket was easy and convenient for you. We appreciate your positive feedback!
Fussle free booking process
Easy navigation thru the website and e-tickets received almost instantly
31 July 2026
Reply from Cheaptickets.sg
We're delighted to hear you found our website easy to navigate and received your e-tickets so quickly. Thank you for your positive feedback!
Cannot manage my booking since…
Cannot manage my booking since apparently the email they use is the company’s email.
Now i cannot see my ticket since i need to have an email logged in before i can proceed.
So efking broken process
31 July 2026
Unprompted review
Reply from Cheaptickets.sg
Hello John,
Thank you for reaching out. Booking access should always be quick and effortless, and having the ticket linked to a company email creates an unexpected hurdle.
Sharing the booking number along with the preferred email address in a direct message will allow the account details to be checked and updated. As soon as those details come through, work will begin to restore full access to the ticket.
Kind regards,
Mark | Customer Service
CheapTickets.
Reply from Cheaptickets.sg
We're so glad to hear that your booking experience was easy and smooth. Thank you for sharing your positive feedback with us!
Reply from Cheaptickets.sg
We're delighted to hear we could provide a fast, hassle-free experience and save you money!
Great first-time booking experience
Great first-time experience booking on the webs ite. Very easy to navigate, and the price is the best.
28 July 2026
Reply from Cheaptickets.sg
We're so happy to hear you found our website easy to navigate and our pricing the best for your first booking experience! Thank you for your kind words.
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