Smooth transaction. Hope no issue with the tickets. However price jump a bit during transaction. Was wondering caused by demand or advertising tactics. Updated: During online checked in, it wa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The booking process was smooth but when the payment successful confirmation email was received and told to check if info is accurate, I noticed a minor error in one of the passenger's birthday date. W... See more
Company replied
This is my first time using Cheaptickets' services. I am surprised with the immediate reactions to all my requests. The paperworks followed immediately after I confirmed my purchase of the travel tic... See more
Company replied
It was reasonably easy to navigate n booking was quite smooth though I had to answer many additional add ons. Price was generally lower than others. True to your word, etickets were confirmed via em... See more
Company replied
Company details
Written by the company
CheapTickets.sg is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
Contact info
4.1
Great
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smooth transaction
Smooth transaction. Hope no issue with the tickets. However price jump a bit during transaction. Was wondering caused by demand or advertising tactics.
Updated:
During online checked in, it was not successful as the passport uploaded name is mismatched by a single spacing from the eticket. Called the help center, the customer service checked the sytem and reassured that I should be able to check in on departure day at the airport with no issue. Indeed after I entered the booking no# in the self check-in machine and scanned my passport, I was able to print the boarding pass with no issue.
Overall is smooth and just have to went to airport earlier in case there is any issue and will have sufficient time to resolve the problem.
12 June 2026
Reply from Cheaptickets.sg
We appreciate your feedback on your transaction. We understand your concern about the price adjustment and assure you our pricing reflects real-time demand. We hope you enjoy your tickets!
Reply from Cheaptickets.sg
We are so glad you found booking easy and our prices good.
Happy
The tool was user friendly which we felt it easy to navigate. Prices are pretty reasonable as well. Would highly recommend using them 🙌
13 June 2026
Reply from Cheaptickets.sg
We're so glad you found our tool user-friendly and easy to navigate! We appreciate your kind words about our reasonable prices. Thank you for your recommendation!
Reply from Cheaptickets.sg
We're so happy to hear your booking was easy and straightforward. Thank you for your kind words!
Great experience with cheap tickets.sg
10 June 2026
Reply from Cheaptickets.sg
We're glad you enjoyed your experience. Thank you for your positive feedback!
U JUST make it simple
The booking process is easy to understand.
The price is not a hole in the pocket.
12 June 2026
Reply from Cheaptickets.sg
We're happy to hear our booking process was easy and the pricing met your expectations. We appreciate your positive feedback!
Reply from Cheaptickets.sg
We're so glad you found the booking process straightforward and hassle-free! Thank you for your feedback.
Reply from Cheaptickets.sg
We are so happy you found booking with us fast and easy! Thank you for your kind words.
Reply from Cheaptickets.sg
We're happy to hear that our pricing met your expectations. Thank you for your feedback.
It was reasonably easy to navigate n…
It was reasonably easy to navigate n booking was quite smooth though I had to answer many additional add ons. Price was generally lower than others.
True to your word, etickets were confirmed via email within n less than 96 hours. Thank you.
6 June 2026
Reply from Cheaptickets.sg
We're so glad to hear you found our booking process smooth and appreciated the timely e-ticket confirmation. Thank you for your positive feedback!
Fast and Easy
Much easier in selection and confirmation was fast. Had bad experience with other site who collected the payment and later came to say that booking failed and the refund takes 30 days (unreasonable???).
5 June 2026
Reply from Cheaptickets.sg
We're glad to hear that your selection and confirmation process was fast and easy. We appreciate you sharing your positive experience with us.
Reply from Cheaptickets.sg
We're glad you found our booking process fast and our ticket prices valuable. Thank you for your positive feedback!
The process is fast
The process is fast, straightforward, efficient, and easy.
4 stars for now because I haven't enjoyed the service yet. Let's see what will happen when it 8s my time to use the flight tickets.
18 May 2026
Reply from Cheaptickets.sg
We're glad to hear our process was fast and easy for you! We hope your upcoming flight experience is excellent. Thank you for your feedback.
Reply from Cheaptickets.sg
Thanks ! We appreciate your feedback !
Reply from Cheaptickets.sg
We're glad you found our booking process smooth and our prices good. Thank you!
Reply from Cheaptickets.sg
We're glad you found our booking process easy and our pricing transparent. Thank you!
Reply from Cheaptickets.sg
We appreciate your feedback. We're here to help with the second ticket. You can expect it within coming 24 hours. Have a great flight . Kind regards Anne
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.