I have had exactly the same bad experience of being charged an initial £5.95 and then having an unsolicited “subscription” of £39.90 debited without warning or any permission I was aware of. Ba... See more
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Absolute deceptions, please refrain from purchasing anything from these websites. I remitted £5.95 in March 2025, and they subsequently withdrew £39.90 in April 2026, with an attempt to debit more in... See more
Company replied
As everyone else mentions, this company is a scam and then steal money from your account. I paid £5.95 to check a used car registration number. Three months later I notice a direct debit for £39 goi... See more
Company replied
Checked one car with this company for £5.99 and it has so far cost me just over £200. I have contacted them through their contact us portal but they continue to take money from my account. I understan... See more
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Company details
About Checkmycar
Written by the company
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1.0
Bad
2K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
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Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. CheckMyCar provides a 48-hour trial period, clearly indicated before confirming any subscription. This allows users to test our services without commitment, and no charges are applied if the trial is cancelled within this period.
We would like to review your case personally and ensure your concerns are addressed promptly.
Please contact our team here:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to resolving any issues transparently and quickly.
Did a one off check for 5.95 and then…
Did a one off check for 5.95 and then my bank stopped a payment of 39.90, absolute joke. Got my bank to block all payments from them. Went back on to see the terms and there is no clear writing about a subscription fee.
5 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are sorry to hear about your experience. CheckMyCar provides a 48-hour trial period, clearly indicated before confirming any subscription. This trial allows users to test our services without commitment, and no charges are applied if it is cancelled within this period.
It seems there may have been a misunderstanding regarding the subscription. We would like to review your case personally and ensure everything is clarified.
Please contact our team here:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take feedback seriously and are committed to resolving any issues transparently and quickly.
Absolutely disgusting company
Absolutely disgusting company. Also scammed out of 39.90. Totally disgusting customer service. Flatly refused to refund me. I'm livid. Con artists of the highest degree. Staff member at customer service utter disgrace. Why wouldn't i be upset when I've just been scammed out of this amount. Not transparent. Not clear. No email sent to me to confirm this subscription. Shameful sham company. Have reported to ombudsman. I would like to add that when you go to terminate the so called subscription that it does not recognise your email. However they found it when I called. I expect the standard generic response. Why would anyone want to subscribe to monthly hpi checks! I'm not Arthur Daley. Reported to my bank as well. They'll just keep on scamming people till they are stopped. They must hope people don't notice. Rotten way to make money. I have more respect for a mugger on the street.
5 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. CheckMyCar provides a 48-hour trial period, clearly indicated before confirming any subscription. This allows users to test our services without commitment, and cancellations can be made within this period to avoid further charges.
It seems there may have been a misunderstanding regarding your case, and we would like to review it personally to ensure your concerns are addressed promptly.
Our team is available to assist you here:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take all feedback seriously and are committed to resolving issues transparently and quickly.
Scam avoid
I got scammed like everyone else. Paid for 1 report got charged a few days later for a premium subscription I did not subscribe for. Now I am worried I gave them more of my details when trying to claim my money back. Avoid.
27 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. CheckMyCar provides a 48-hour trial period, clearly indicated before confirming any subscription. This allows users to test our services without commitment, and no charges are applied if the trial is cancelled within this period.
We understand your concerns and would like to review your case personally to clarify any misunderstanding and ensure your details are secure.
Please contact our team here:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take feedback seriously and are committed to resolving any issues transparently and quickly.
I fell for the same
I fell for the same, bought a one off check and 39.90 gone the next month, why can’t people just be clear and honest!
3 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your frustration. Discovering an unexpected charge after a one-time check is upsetting, and we take your concerns very seriously.
For clarification, access to our service always starts with a non-binding trial period, allowing users to test the platform before any subscription begins. All details regarding the trial and subscription are displayed during checkout, though we understand it may not have been clear enough, and we sincerely apologise for the confusion.
Our team can review your account immediately, clarify any charges, and assist with cancelling the subscription or processing a refund if applicable.
Please contact us directly so we can resolve this promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to helping you and ensuring this issue is resolved quickly.
Looks like I've been scammed to
Looks like I've been scammed to! Woke up this morning to check my bank account and there it was £ 39 .00 taken from my account! Very angry! Been trying to contact them but no reply will no have to take it further!
2 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about this and completely understand your frustration. Discovering an unexpected charge is upsetting, and we take your concerns very seriously.
For clarification, access to our service always starts with a non-binding trial period, which allows users to test the platform before any subscription begins. All details regarding the trial and subscription are displayed during checkout, though we understand it may not have been clear enough, and we sincerely apologise for the confusion.
Our team can review your account immediately, clarify any charges, and assist with cancelling the subscription or processing a refund if applicable.
Please contact us directly so we can resolve this as quickly as possible:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to helping you and ensuring this issue is resolved promptly.
I did a 1 time check but charged £39.99
I did a 1 time check, then 2 days later I was charged £39.99 for a subscription that I was not aware off, i called before payment was taken but was.told i cannot stop the payment or request a refund... complete scam
30 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your frustration. Discovering an unexpected charge is upsetting, especially when you only intended to make a one-time check.
For clarification, access to our service always starts with a non-binding trial period, allowing users to test the platform before any subscription begins. All details regarding the trial and subscription are displayed during checkout, though we understand it may not have been clear enough and we sincerely apologise for the confusion.
Our team can review your account immediately, clarify any charges, and assist with cancelling the subscription or processing a refund if applicable.
Please contact us directly so we can resolve this promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to helping you and ensuring this issue is resolved quickly.
Like everyone else
Like everyone else, I thought I was buying a one-off report with no clear indication of the monthly fee.
They have tried to take money but the bank stopped it in time and I have had to replace all cards because they deem it a scam operation. Worst service I can think of trying to deal with them. Avoid at all costs.
10 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your concern. Please allow us to clarify: our service offers a trial period so users can test the platform and access a car check before any subscription or additional charges are applied. No payment is taken without explicit confirmation.
We would like to investigate your account personally and assist you to ensure everything is in order. Please contact our team directly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
or 📧 contact@checkmycar.io
Our aim is to provide a transparent, secure, and reliable service so that all users can use it confidently.
Scam company
Scam company – avoid them completely!
I’ve just experienced the same scam as everyone else. They took £39 from my account even though I never signed up for any subscription, and they didn’t even send me any email confirmation to show I had joined anything. Nothing at all.
I called their customer service, and it was honestly one of the worst experiences I’ve ever had. The lady who answered the phone was extremely rude and didn’t try to help in any way.
The whole thing feels fake and dishonest
29 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your frustration. Please allow us to clarify: our service provides a trial period that allows users to test the platform and view a car check before any subscription or further charges are applied. No payments are taken without explicit confirmation, and we take cases like yours very seriously.
We want to investigate your situation personally and resolve it quickly. Please contact our team directly so we can review your account and provide assistance:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
or 📧 contact@checkmycar.io
Our goal is to ensure that all users can access our service safely, transparently, and confidently, and we truly regret that your experience fell short of this standard.
Con of a company
Con of a company, spoke to them on the phone twice, and on the latter of the occasional was told it would be passed to there refund team and I would receive a call in 2 working days, still not had anything and when I call them I get fobbed off.
21 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your frustration. This is certainly not the level of service we aim to provide. Please allow us to clarify that our service includes a trial period, allowing users to test the platform before any subscription or additional charges are applied.
We want to resolve your case quickly and transparently. Please contact our team directly so we can escalate your request to the appropriate department and ensure you receive the refund or support you’re entitled to:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
or 📧 contact@checkmycar.io
Our priority is to provide a reliable, fair, and transparent service for all our users.
they don't make it clear that you get…
they don't make it clear that you get £39 charges every month and make it hard for you to cancel. I managed to get a full refund if both payments you got to really hammer them to get them to refund you too..
15 November 2025
Unprompted review
Reply from Checkmycar
Hello,
Thank you for sharing your feedback. We understand your concern and sincerely regret any confusion you experienced. Please allow us to clarify: our service offers a trial period so users can test the platform and access a car check before committing to any subscription. No charges should ever be applied without explicit confirmation.
We would like to review your case personally to ensure everything is correct and provide any necessary assistance. Please contact our team directly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
or 📧 contact@checkmycar.io
Our goal is to make the process transparent, secure, and straightforward for all users.
I have exactly the same just this…
I have exactly the same just this morning, trying to take my money £39.90. So thanks for the inconvenience i now have to wait for a new card.. but thank you so much to my bank for allerting me of this scam
29 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your concern. Please allow us to clarify: our service includes a trial period so users can test the platform and perform a car check before any subscription or further charges are applied. No payment is taken without explicit confirmation.
We would like to review your account personally to ensure everything is correct and help resolve any issues. Please contact our team directly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
or 📧 contact@checkmycar.io
Our goal is to make sure all users can use our service safely, transparently, and with confidence.
Scammers
Scammers, do not touch these.
If I could have scored these 0 I would have.
Had a search done on a car £5.95 one day later they are trying to take £39.90 from my bank, if it wasn't for the bank stopping it I would have lost that.
27 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your concern. We want to clarify that our service provides a trial period, allowing users to test the platform and perform a car check before any subscription or further charges are applied. No payments are ever taken without explicit confirmation.
We would like to investigate your case personally and help resolve it quickly. Please contact our team directly so we can review your account and ensure everything is in order:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
or 📧 contact@checkmycar.io
Our priority is to provide a secure, transparent, and reliable service so that all users can use it with confidence.
Absolute fraud of a company
Absolute fraud of a company! Stay clear. Steal money from your account.
27 November 2025
Unprompted review
Reply from Checkmycar
Thank you for taking the time to share your feedback, and I’m genuinely sorry for the frustration you’ve experienced.
I want to reassure you that we never charge for anything without a clear process. Our service includes a trial period, which allows users to test the platform before deciding whether to continue. The subscription only activates if the trial isn’t cancelled in time — but we understand that this can be overlooked, especially when the offer details aren’t fully noticed.
If a charge occurred unintentionally, our support team can review your case immediately and arrange a refund when eligible. We don’t want any customer feeling misled, and we take concerns like yours very seriously.
Please reach out so we can resolve this quickly for you:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We’re here to help and make things right.
Scammers i wish i read reviws first
Worst experience ever.
I was checking a car and I paid for it apparently after 48 hours they make a subscription for you and use your card you paid for one report without even notifying you that it is a trail period.Very clever way to scam people
18 November 2025
Unprompted review
Reply from Checkmycar
Thank you for sharing your experience, and I’m truly sorry for the frustration this caused.
To clarify, our service includes a 48-hour trial period that allows users to test all features before deciding whether to continue with the subscription. The monthly plan only activates if the trial isn’t cancelled in time, but I completely understand how this can be missed if the information isn’t clearly seen during checkout.
Your feedback is important, and we are continuously improving the transparency of our offers to avoid this type of misunderstanding. Of course, if you were charged and didn’t intend to continue with the service, our team is always here to review the situation and assist with a refund when eligible.
Please contact us and we’ll take care of everything quickly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We’re here to help and make sure your issue is fully resolved.
SCAMMERS
SCAMMERS - my partner fell for the same, they claim they claim the T&C's are in plain sight, clearly not with the number of people who fall for this. They said they would not offer a refund for the 3 months they had taken. She cancelled asked them to cancel the subscription, which they confirmed would happen but looking on here some have not and further payments have been taken.
The website is administered by Godaddy according to WHOIS or maybe a redirect, maybe send a complaint to them as their terms and conditions are quite strict. The Financial Ombudsman in Dublin, Trading Standards and Visa & Mastercard who's logos are on the website i wonder if they want to be associated, if they saw all these complaints.
Your standard reply is a waste of time. so i copied and pasted it so you don't have to waste my time
Hello,
Thank you for sharing your feedback. We are very sorry to hear about your experience and understand your frustration regarding the subscription charges.
Our service includes a trial period that allows users to test the platform before any commitment begins. If the trial is not cancelled before it ends, the subscription automatically starts, as explained during the order process. We take your concerns seriously and always aim to review every case carefully.
To help resolve this matter quickly and clarify your account activity, please contact our support team at +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.) or by email at blah blah
Thank you for bringing this to our attention. We are here to provide assistance and a fair resolution.
21 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We completely understand your frustration and sincerely apologize for the negative experience your partner had. We take such feedback very seriously.
Our service includes a trial period, allowing users to test the platform before any subscription starts. Subscriptions are never activated without confirmation, but we understand that this process may not always be clear, which can understandably lead to concerns.
We want to ensure your partner’s case is thoroughly reviewed and any unexpected charges are resolved. Please contact us directly so we can investigate the situation and provide a fair resolution:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to transparency, resolving your concerns, and ensuring that your account is corrected promptly.
I have fallen in their trap as well
I have fallen in their trap as well, like thousands of us.
After reading all user's comment, Why is this business and website up and runing ? Why are banks still authorising it using their services. Why DVLA is selling our informaiton to them? Why Police and trading standards are not investigating its activity. Why the police are not investigating this ?
24 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We completely understand your frustration and are very sorry for the distress this situation has caused.
Our service is designed with a trial period, allowing users to test the platform before any subscription starts. The subscription is never applied without confirmation, but we understand that this process may not have been clear in your case, which can understandably create concern.
We take feedback like yours seriously and want to review your account immediately to clarify any unexpected charges and resolve the issue. Please contact us directly so we can assist you as quickly as possible:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
Our priority is to provide transparency, resolve your situation, and ensure your account is corrected promptly.
Bordering on a scam
I had an issue with my car log book. Just a small one, so I decided to get a car check like I've done when buying cars. I know the score; pay roughly £5 and get a basic check of your car. I've done it before.
Two days later, I had a payment of £39.90 leave my account. Turns out it's a subscription service. A subscription service for a car check? Who is checking their car monthly? I signed out of my account and went in as a guest. It DOES say that it's a subscription service, right at the bottom, in very light text. For a service that people like me have used as one offs before with other companies.
I got my money back because the company didn't respond to me. The email address I entered to chat wasn't recognised. Funny though, they recognised it when I needed a password reset.
FOR PEOPLE TRYING TO GET THEIR MONEY BACK - here's what I said to my bank -
" I requested a service of £5.95 to check details on my car. Two days later, I had a transaction of £39.90 come out of my bank account. Upon looking closer, this is for a monthly transaction subscription. At the time of the initial purchase, it was very unclear that this was a trial period leading to a subscription. Also it would have simply been impossible to cancel as the website claims to not have my email on record - despite the fact that they successfully completed a reset password request. I never received any emails confirming either my initial purchase or that a trial period was about to begin.
The merchant I feel used misleading and deceptive practises to charge me, the subscription was not clearly disclosed at the time of purchase and the terms were unclear. I did not authorise a subscription. The company themselves have not gotten back to me, either via email or their online form.
Please treat this a disputed transaction and please cancel any recurring payments, as they are not responding even to a subscription cancellation."
PEOPLE - when disputing with your bank, use words like "unauthorised subscription" "misleading" "deceptive practises" "unclear". My bank couldn't have been quicker or more helpful.
Two more things - I think I clicked a sponsored link on Google, so they have something to answer for. Net neutrality is being eroded.
Secondly - and humorously - I see there's a rep from the company answering all of these complaints. Hello! Really odd that such a unscrupulous company has some poor person answer all these.
14 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and appreciate the detailed feedback. CheckMyCar offers a trial period so users can test the service before any subscription begins, and all subscription details are included in our terms and conditions to ensure transparency.
It seems there was some confusion with the subscription activation, and we sincerely apologize for any inconvenience caused. Please contact our customer support team directly so we can review your account and assist with any refund or cancellation promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take all feedback seriously and are committed to improving our service and clarifying any misunderstandings.
The CheckMyCar Team
They are scammers
They are scammers, similar story with me of 5.95 for a car check followed by £39.90 taken without consent 3 days later.
17 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience. CheckMyCar provides a trial period so users can test the service before committing to any subscription, and all payment details are outlined clearly in our terms and conditions.
Please contact our customer support team so we can review your account and assist you with any refund or cancellation:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take all feedback seriously and are committed to helping our users.
The CheckMyCar Team
SCAM.....DO NOT USE THIS COMPANY!!!!!!!!
I paid to get a one time report on a vehicle for £5.95 and nine days later a further £39.90 was deducted from my account. I will be contacting trading standards regarding this because it’s evident to see that a lot of people have got caught by doing this and this is extremely unfair, DO NOT USE, TOTAL SCAM>>>
23 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry for the confusion regarding your payment. CheckMyCar offers a trial period so users can test the service before any subscription begins, and all charges are clearly stated in our terms and conditions.
Please contact our customer support team so we can investigate your account and assist you with any refund or cancellation:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take all feedback seriously and are committed to resolving any misunderstandings promptly.
The CheckMyCar Team
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