Ciao Italy Tours Reviews 357

As a Travel Agent, I found working with Ciao Italy and Sindi to be such a pleasure! They were able to provide me with quality hotels and tours I had wanted to provide for my clients needs. The process of selection was quick and attentive and the documents easy for my clients to understand and navigate. In the end, my clients were absolutely thrilled with the entire vacation experience from start to finish. Pixie Lynne Marie

The program was well thought out and set up/timed perfectly to match our pre-cruise schedule. Sindi was great to work with in the USA, providing excellent support and she quickly responded to emails/calls.
Tour guides and transfer escorts/drivers in Italy were excellent and very considerate of my group of older travelers. Without hesitation, I would highly recommend this company!

Our honeymoon to Italy was absolutely unforgettable! We visited Rome, Ischia, and Sorrento, and loved every single part of the trip. Each destination had its own perfect parts, from the incredible history and energy of Rome, to the relaxing beauty of Ischia, and the breathtaking views and romance of Sorrento.
Every detail was perfectly planned. All of the car services were flawless, always on time, professional, and comfortable. Our tour guides were knowledgeable, friendly, and passionate, which made exploring each place even more special.
We truly wouldn’t have changed a single thing about this trip. It was the perfect mix of adventure, relaxation, and romance, it was everything we dreamed our honeymoon would be.

They gave us everything we asked for and more! Every hotel, every excursion, all drivers, tour guides and boat Captain were all wonderful. Our Amalfi Coast trip exceeded our expectations!!!! The travel agent even called us and changed an excursion to a different day due to bad weather. I would highly recommend Ciao Italy tours!

I am a travel advisor and was introduced to CIAO ITALY TOURS a couple of years and I love that they only focus on Italy . Guido ,Renee, Tina, and Sindi are always there for you with any questions you may have about the itineraries. My clients rave about the tours and the hotels and location . Ciao Italy Tours.
Very professional, kind ,personal. They know how to do Italy

seamless transfers and excellent guides made for vacation without stress

As a travel advisor, I have many options from which to choose for my clients' trips to Italy. I changed all of my Italy reservations to Ciao Italy as I trust them completely with my clients' bookings. They have gone above and beyond for me, and they have made me look like a rockstar to my clients.

From start to finish, everything went smoothly. Drivers were prompt, personable and excellent drivers. Guides were delightful and knowledgeable. Hotels were well chosen. Our stay in Bellagio was perfect in every way.
I cannot think of anything that could have been better other than to have made our stay longer.

Booked with Ciao Italy Tours hoping for a smooth trip, but the itinerary drifted, the guide seemed bored, and hotels weren’t as nice as photos suggested. Delightful intention, disappointing execution.

Great execution. We had a great time in Como.

Tour guides were lovely & full of knowledge. Everythg went so smoothly. Thank u for a wonderful trip.

Ciao Italy Tours for the WIN ... again!! I absolutely love working with this company - quality product, responsive, and truly the best people. They make me look like a star to my clients and their support while clients are on tour is the cherry on top!

#1 The quality and location of the hotels
#2 The ease of the transfers-prompt, courteous guides and drivers.
Except for our last pickup for the airport. Driver arrived 35 minutes late, no call, no apologies. We were just about to call cabs to get us to airport. We arrived with no time to stop at Vat tax booth and my daughters had spent over $3000.
#3 the organization and patience of our travel planner Trish Martin.
#4 Our special events -the trip to Cinqueterra, our cooking class in Florence, our gondola ride in Venice, Pompeii guide

Our trip was so well planned- every transfer was smoothed by a knowledgeable tour guide, our hotels were beautiful, and our trip was like a dream!

All transfers were very well assisted. All tours were excellent

All accommodations were excellent with a central location to all attractions and restaurants.
Drivers and escorts were all on time and waiting for us in spite of airline and train delays.
We gave a description of what we wanted to do on our vacation and everything was setup perfectly.

One of the biggest helps provided was the transition escorts that would meet you at the airport, hotel, or train station and navigate you to your destination. This reduced stress. Made us feel like royalty actually. The person that guided us from our hotel in Venice to the train station made sure we got on the correct water taxi (there were several waiting). She also gave us a helpful summary of how to find the proper platform for your incoming train and things to beware of in the public station. The other piece that stood out was just the correct amount of activities per day to allow for some downtime and for some ad hoc adventures as well.

Every single detail when creating a private experience, tours, transfers, train accommodations are seamless. Never any problems

I own a travel agency and had a great experience with Ciao Italy. They built a wonderful itinerary for my clients and they provided excellent service.

We loved that the hotels were top notch. All the tours were as scheduled and exceeded expectations. The drivers showed up on time and were very knowledgeable and hospitable. We really liked our driver Americo. He was wonderful. We will probably use you company in the future!